1/5 Jeanine H. 11 months ago on Google
When
we
arrived
Saturday
evening,
to
check
in,
we
asked
the
night
clerk
who
was
very
nice
if
we
could
have
a
12
o’clock
check
out
the
next
day.
He
said
that
would
be
fine.
At
11:02
AM
the
next
day
there
is
a
loud
knock
on
the
door.
My
husband
and
I
were
not
dressed
and
he
kept
pounding
on
the
door,
shouting
something
that
we
could
not
understand.
We
told
him
through
the
door
that
we
had
a
12
o’clock
check
out
but
he
kept
knocking
and
then
the
next
thing
we
knew
he
was
putting
the
key
in
the
door
and
forcing
his
way
in.
My
husband
and
I
had
to
literally
Push
against
the
door
as
hard
as
we
could
to
keep
him
from
coming
in.
My
husband
got
dressed
real
quick
and
he
told
me
to
go
into
the
bathroom.
He
open
the
door
and
it
was
an
older
maintenance
man.
He
insisted
that
we
needed
to
get
out
,
even
though
we
told
him
we
had
a
12
o’clock
check
out
he
was
extremely
rude
and
yelled
at
my
husband
and
told
him
to
go
to
the
office.
Then
15
minutes
later,
there
was
another
knock
on
the
door.
My
husband
was
in
the
shower
so
I
answered
the
door
and
it
was
the
manager.
He
told
me
that
we
needed
to
leave.
I
told
him
also
that
we
had
a
12
o’clock
check
out
approved
by
the
night
manager.
He
shook
his
head
and
said
oh
no,
that
can’t
be.
I
told
him
yes,
he
told
us
we
could
check
out
at
noon.
He
insisted
that
we
weren’t
told
that.
When
I
told
him
about
the
older
man,
forcing
his
way
in
our
door,
he
totally
denied
that
anyone
would
do
that.
He
basically
was
calling
me
and
my
husband
liars
by
not
believing
what
we
told
them.
We
will
never
stay
here
again.
The
staff,
other
than
the
night
manager,
were
rude,
demeaning,
and
nasty.
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