Carrabba's Italian Grill image

Carrabba's Italian Grill

Restaurant Bar Meal takeaway Italian restaurant American restaurant Bar and grill Catering service Wine bar Gluten free restaurant Down home cooking restaurant

Chain eatery & bar serving a diverse menu of classic Italian fare in a family-friendly setting. People often mention good, service, time, server, waitress, location, restaurant, experience, table, manager,


Address

700 N Dale Mabry Hwy, Tampa, FL 33609

Website

locations.carrabbas.com

Contact

(813) 875-4411

Price rating

$$ $$

Rating on Google Maps

4.40 (1.9K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: good (21) service (19) time (18) server (16) waitress (13) location (11) restaurant (10) experience (10) table (10) manager (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Makeuplov13 1 year ago on Google
    We love eating in any Carrabba's ,but unfortunately, this one in particular got me a bit disappointed. I always ordered the Fettuccine Carrabba's, but this time, I got a very water down Alfredo sauce. Not good. I said the chicken soup was great. The Cesar salad was ok. The steak was very good. I think prices when up, by the way.
    3 people found this review helpful 👍

  • 2/5 Johny H. 4 years ago on Google
    For the first time had sub par service at Carrabba's but my waitress realized and made up and still took care of us great. Food was amazing as always. Great deal for dinner on Mondays. Update: Came a second time and the second time in a row the service was bad. Took forever to get waited on. My entree was incorrect and also served with our appetizers. Had to ask for bread and never received a second one. Even after asking for it to go. Food was great as always but disappointed with service at this restaurant. Been going to Carrabba's for years won't be back at this location.
    2 people found this review helpful 👍

  • 3/5 Demetria L. 1 year ago on Google
    We went here for Mother's Day on May 8, 2022. The service was decent; however, both my soup and my lasagna were ice cold. I will say the food was tasty though.
    2 people found this review helpful 👍

  • 5/5 Alice R. 2 years ago on Google
    Always Love Carrabba’s. Lunch specials have us coming back to meet friends or just stop in for delicious soup and salad. Great for family dinners and parties too. 4:00 - 6:00 p.m. half price drinks and selected appetizers.
    1 person found this review helpful 👍

  • 4/5 Greg smitz (. 5 months ago on Google
    We visited at 3, which was a very early dinner, so there was no wait. We got sat, and our drinks came right away. We got bread, my daughter had the lentil soup, which was good and I had the Caesar salad, which was also good. I had the Tuscan-grilled pork chops with marsala sauce, garlic mashed potatoes and broccoli. My daughter had the barbecue, which she loved. Everything went great during our visit and we will visit again.
    1 person found this review helpful 👍

  • 5/5 Rachel L. 4 years ago on Google
    Our server was awesome and the manager was more than accommodating with all our requests. Wish I had a better memory for names. I had the zucchini fritte appetizer for the first time and it is a new favorite! I ordered the Chicken Marshalls which is my most favorite dish there... Delicious!!!
    1 person found this review helpful 👍

  • 5/5 Geo U. 8 months ago on Google
    Had an amazing experience today !!! The server was amazing , the food was absolutely delicious ,the martini and sangria rita are fabulous Cannoli cake for two was wonderful with a mini cannoli , pistachio and chocolate sauce yum 🤤 I highly recommend this restaurant location
    1 person found this review helpful 👍

  • 5/5 Janet R. 8 months ago on Google
    I worked there for 3 years. Quality in food, service and atmosphere is all that is accepted. No one works for Carrabba's that does not expect anything but quality. They become your family and because of that feeling, customers want to come back because it's like coming home to the very best in food, friends, associates and customers!
    1 person found this review helpful 👍

  • 5/5 Bryan R. 10 months ago on Google
    The South Dale Mabry location is the best one. All of them are good but South has all the flavor
    1 person found this review helpful 👍

  • 5/5 Melissa D. 11 months ago on Google
    Our server made our night. So much so that I’m actually writing a Google review for the 1st time in my life. If you find yourself lucky enough to be seated in Josh T’s section, you will see what I mean. I’ve eaten in a lot of different kinds of restaurants but I do believe he is the best server I’ve ever had. We were a bit mortified to realize we had shown up only half an hour before closing time but he made us feel, so GENUINELY, that we were absolutely welcome there. That was only the beginning though, & I don’t want to ramble on, but he struck the perfect balance of being right there if we needed anything, but never hovering. It was like he knew what we needed moments before we knew we did & was completely prepared. Not only was our food delicious, but I think I also got a taste of what it must be like for those Michelin inspectors. We had had a very bad day, but Josh completely turned our night around. He made all the difference & we left smiling. What a treasure this guy is.
    1 person found this review helpful 👍

  • 5/5 Katie L. 1 year ago on Google
    The food was so good! The seasonings to dip the table bread in is so good. And I was very happy with my food flavor and quality
    1 person found this review helpful 👍

  • 3/5 Marc B. 1 year ago on Google
    Like many of the reviews you will read below, my order and others in my party were served food that was not hot. Mine turned out to be hot on top and cold on the bottom. This is not the first time it has happened. I'm sorry but it detracts from the pleasure of going out to a restaurant. Who wants to pay hard earned money for food that is cold. I will say that the servers are very good. The management, however, needs to address these issues because honestly I feel that in the past few years the quality of Carrabba's overall has declined. i'm sure this review will receive a response from management that says the standard thing about how they want me to express my concerns to some corporate website. They would be better off just fixing their problem.
    1 person found this review helpful 👍

  • 5/5 Christopher S C. 2 years ago on Google
    Greasing awesome!!! Aaaaaand they made me a giant bowl of Ricardo sauce at my request at a cost of $12 and i am soooooo happy for it. Thank you!! Also, glad to hear that catrabas who was so "proud" of them sieves to charge $17 for 5oz of chicken in the Chicken Bryan 7 years ago, now charges $19.49 but provides 8oz of chicken for the same dish... we had avoided carrabas for alot of years becuz of that inflamed stingyneas. Love you guys, but let sleep it reasonable alright?
    1 person found this review helpful 👍

  • 5/5 Frederick D. 2 years ago on Google
    I ordered takeouts two consecutive Sunday evenings. The first time was Grilled Salmon with sautéed spinach along Italian salad. My meal was delicious. Last Sunday, I ordered both Tuscan Grilled Chicken with spinach for dinner and Grilled Pork Chop with broccoli for Monday lunch The pork chop was cooked well done just as requested, but was still moist and very favorable. My sides were the Chicken soup which is a must on cold evenings and when the weather. Everything was delicious and I will keep coming back.

  • 5/5 Coral C. 5 months ago on Google
    Carraba's is always so reliable when it comes to quality Italian food and it's always consistent no matter what location you go to. Tonight's visit was extra special thanks to the fabulous service our server Orlando provided. Cups were always filled with drinks, he made sure everything tasted great and even offered to exchange any food we may not like. Experiences like this are why It's never a question of will I ever go back it's when. Highly recommend this place of you're in the mood for great Italian food.

  • 5/5 Abbie W. 4 months ago on Google
    Phil is the best and my kid, Elway, loves him so much! 🥰🥰🥰

  • 5/5 Brian W. 5 months ago on Google
    We have gone to multiple bourbon or wine dinners and had a fabulous time. Not only is the special menu excellent, the service is exceptional! For a chain restaurant, it really feels like a small mom and pop on those evenings. I could not recommend going to one of the specialty dinners like Friendsgiving yesterday. The price for the prix fixe menu is an absolute bargain! There's a wine dinner in December, I recommend you go!

  • 5/5 Eddie J. 4 months ago on Google
    Excellent service. Sat at the bar and was waited on by Alex. It was his first night at the restaurant. He was wonderful, friendly and made you feel welcome. What a great night, it was my buddy's birthday and made it an outstanding experience.

  • 5/5 Janaka B. 2 years ago on Google
    Delicious food! Quick and professional service. Love the bread and soup/ salad that you get free with the meal

  • 2/5 Emma H. 6 months ago on Google
    My boyfriend and I came to eat here and the service was fast and thorough. No complaints there. We got calamari as an app and our entres consisted of a steak and linguine pasta dish. We took a few bites of the entres and both felt like it tasted funny. Almost metallic like a cleaner and that there was definitely something wrong with it. About an hour later my boyfriend has been sh*tting his brains out non stop and I feel very sick. Something was not right about the food and we go to the carabas in Brandon all the time and there was never this type of problem before.

  • 1/5 Wayne W. 6 months ago on Google
    FOOD is raw, cold, and the staff (management) is rude about it. This time the manager stormed over to the table and was at best rude. Then a bill was produced for $41 and no explanation (had 1 drink $8.99, 1 Large salad $20 and a bowl of salty water) came out to $41. I did leave a $8 tip. The young lady waitress was polite and professional. I have been to carrabbas over 250 times. The last 5 times I felt like I was bothering them. The food was disgusting, raw, cold and the manager admitted that it was under cooked. The LYNTIL soup had NO LYNTILS and was nasty salty. 1st time in 30 years I did not finish the soup, and it was the best thing on the table. #2 & #3 times ago (at the DULUTH store) they actually brought out the vegetable with the receipt, after the meal. JUST NOT WORTH THE EFFORT. The waiter (Jamie) said do you still want your potatoes after they ran my credit card. From one of the best chains in the country to GARBAGE

  • 5/5 Rowena K. 2 years ago on Google
    My friend and I met for lunch. We had half the restaurant to ourselves. Service was fantastic. Our waitress was friendly and helpful. The food was wonderful. Our only problem was the walk to the entrance was so long because you were directed to the front door instead of the parking lot door. We were allowed to exit the parking lot door which made things easier for us.

  • 5/5 Jennifer H. 8 months ago on Google
    Me and my Husband had an amazing time tonight at Carrabas at the South Tampa location. We come here at least once a week but tonight was extra special, our waiter Tony was so friendly and helpful and had the best smile !! Then during our meal we had a visit from Vince the manager and he was so amazing and so knowledgeable of all of the foods served and provided such great food suggestion for our next visit. Can’t wait to come back ❤️

  • 5/5 Madison W. 7 months ago on Google
    Probably the best Carrabba’s I’ve been to! Amazing customer service and their food was delicious. I liked how the manager came to check on our table to make sure everything was good. My parents are visiting soon, and I’ll definitely be taking them here!

  • 5/5 Christopher M. 7 months ago on Google
    The waitress' only fault was inexperience. She'll surely get better. Her and everyone else' demeanor there was exemplary. Food was delicious from beginning to end. We'll be back.

  • 4/5 Julie W. 8 months ago on Google
    (Long post) So I called ahead to have our name at the top of the list by the time we got there at 7:15pm. It was my birthday and my boyfriend and my mother and I were going to dinner. When we got there, we had to wait a couple of minutes, which was expected. And then we got seated. The hostess, Antoinette, was very accommodating and apologetic for the wait that we had, and took us to our table. She gave us menus and told us our server would be with us shortly. 15 to 20 minutes later no one had come to our table. But yet our server in our section had gone to two other tables that had been seated after us. So I went to Antoinnette and I told her the situation. She profusely apologized and said she would let our server know as well as the manager. She also took our drink order. Well, our server finally came over and took our food order and the manager came over and apologized and took some things off off the bill. Antoinette came over several times and checked on us to make sure that we were being accommodated. We were sitting right next to the front of house, so it was not far for her to come over to our table. we got our food, and it was very good! Somehow we realized in conversation with Antoinette that we had some things in common. I told her to stop back by when she was free and we could talk a little bit more about it. When she did that, her manager, not the one that was dealing with our bill, called her over to the front of the house at the hostess stand, and told her she was not there to make friends, and that she needed to get back to rolling silverware. It was loud enough for me to hear those words in a crowded and loud restaurant. I was appalled that Antoinette was spoken to like this. It was unprofessional and should not have been done in front of customers. She was doing her job and was making sure that her customers were happy. On the way out I quietly handed her a tip. She is a sweet young girl and should be treated with the highest respect. If I go back to this location, it will only be because of Antoinette. (And the mussels)

  • 5/5 Barb M. 8 months ago on Google
    The food was good. The BlackBerry Sangria drinks were good but strength was different each Time. The waitress was very pushy for us to order even after we said we were going to drink a bit first. The drinks were overfull and she spilled on the table like oh well.She kept hovering around the table which was unnerving. Ordered dessert to go she failed to provide something to eat it with. She had stated the Sangrias were included in happy hour pricing but when we received the bill they were oops not included. Just one waitress that needs serious retraining in people interaction.

  • 4/5 Vee B. 1 year ago on Google
    Our server was very attentive and patient. The peach Sangria was refreshing and a good serving. The shrimp scampi, calamari, and ceasar salad were very good as well. I ordered the grilled ribeye and was too full to eat by the time it came out lol. I did taste it and it was yummy however the garlic mashed and broccoli were too salty. Overall, a good experience.

  • 5/5 User N. 9 months ago on Google
    This franchise offers excellent service and delicious food. Our waitress was REINA and she is incredibly attentive and funny. She provided us with a pleasant and comfortable service and despite being short staff she was very efficient on serving all of her tables.

  • 5/5 Darron F. 11 months ago on Google
    This was the perfect dining experience. I have been to Carrabbas all over Tampa Bay but I have never experienced the level of service I had last night. My glass was never empty, we were checked on periodically and the bread and olive oil (my favorite part) without delay. Also, the flower drawn on the receipt was a small thing, but made my day! This will be my location of choice from now on. Thank you for a job well done!

  • 1/5 France F. 10 months ago on Google
    The server definitely look like she didn’t want to work at all. I asked questions about the wine and she’s like I don’t know look at the menu. We got a pasta over cook with a really sour sauce and we still got charge for it when we asked them to take it back. To be honest normally when I get this kind of serves the server is nice so is really compensated the food but this server just make me want to walk out the restaurant.

  • 2/5 Anissa B. 2 years ago on Google
    Didn't care for this location or the food. The calamari was dry and overcooked. The mashed potatoes were over season and horrible to taste. I truly believe it was just this location because we have good hot food from other locations in Florida. During lunch time, our waiter was very slow and the place was not busy. We had to ask over and over for things we needed. We will not return to this location. Hope your experience will be better than the one we had.

  • 5/5 Leslie Vorder B. 2 years ago on Google
    My family and I stopped in to Carrabba’s Italian Grill (North Dale Mabry location) and could not have been more pleased with our experience. The atmosphere was pleasant and comfortable. The meal was excellent the Blackberry Sangria was delightful and came highly recommend by our server Noelle. We thoroughly enjoyed meeting Noelle and our dining experience was greatly enhanced by her professional and personable service.

  • 1/5 Evan D. 2 years ago on Google
    I just got back with my take out order. My lasagne was practically missing. My husband received a side of fettuccine that was a couple of tablespoons. My salad had bad tomatoes. It was very disappointing.

  • 1/5 Judy V. 1 year ago on Google
    Picked up to go food this afternoon. Was platting the food. The Lobster ravioli where’s the sauce. Yummy dried up ravioli. Fettuccine dried up to. What’s going on with these restaurants in Tampa. Bet you wouldn’t serve it that way if we were dining in the restaurant. Left a $20 tip to.

  • 3/5 Fred S. 1 year ago on Google
    The main reason we come was for the calamari (witch is typically good at Carrabba's) and it was fried to a crisp and not in a good way.... sent it back and the second time it over fried again... as if we did not learn a lesson from the first two dishes we got some fried veggies instead.. and they where not good either. The Fry chef must have been having a bad night!.... on the positive side, our waitress was nice and the bread stick tower was Good!

  • 5/5 Anny a. 1 year ago on Google
    Jean Paul was a waiter. He was amazing! I have not had a server like him in years. A true customer service experience. Plus, the food is excellent. I would definitely come back.

  • 1/5 j p. 1 year ago on Google
    I never write bad reviews but I hope a manager sees this. I went in with a few friends after Gasparilla and no one came to the hostess stand for about 10 minutes. There was barely anyone dining and multiple workers saw us and completely ignored us. I finally asked if we could be seated and we were. Then, after about another 15-20 minutes of sitting with no server greeting us, the hostess said our waitress would be over in about 5 minutes. She never came so after about 10 minutes I asked nicely for some water and bread. She happened to be our waitress and she rudely said sure. Then, we sat there for about ANOTHER 15-20 minutes with no water or bread and no one taking our order. There were multiple workers who would stare at us and ignore us including our waitress. We honestly think they wanted us to leave by how they were treating us. No idea why. We ended up leaving because the service was SO BAD. Whoever the waitress is with the Playboy bunny tattoo should be fired. She's a horrible waitress with a horrible attitude. We were nice and she was passive aggressive and rude. Don't really know why she's even a waitress. I've been to this Carrabba's my whole life and have never experienced something like this.

  • 2/5 Shannon and Bruce M. 1 year ago on Google
    Prices went up, and portions went down. While the food was good, the side item portions of Sautéed Spinach and Fettuccine Alfredo were very small, especially considering the upcharge for both. The fettuccine side dish was nearly $7, which appears larger in the photo than it was in actuality. Then, the service was slow. My party of two was there for two hours without having drinks or appetizers. We observed multiple parties of larger sizes come and go during our dining experience.

  • 2/5 Gerry P. 1 year ago on Google
    Three chicken soups were served to our table cold. One dinner order was never served at all. Soup was excessively peppery. Overall experience today was very unimpressive. This restaurant usually does better.

  • 5/5 Alexander A. 1 year ago on Google
    Usually come in to sit and enjoy the atmosphere. Ordered take out instead. And was still amazed at the service provided. Order was perfectly prepared, and came out extremely fast and hot. Enjoyed every last bite with the family. Thank you for all the good work, and even better food!


Call (813) 875-4411 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Braille menu
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy hour food
    • ✓️ Healthy options
    • ✓️ Happy hour drinks
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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