4/5 S V. 1 year ago on Google
Between
3
and
4
stars.
I
eat
at
this
location
occasionally
and
it
is
usually
pretty
quick
service
and
standard
fair.
The
food
is
served
hot
and
tastes
as
expected.
Tonight
we
found
that
the
menu
has
changed
so
if
you
have
a
favorite
it
may
not
be
there
anymore.
Two
for
$20
has
been
replaced
by
3
for
me
and
the
pricing
varies
by
entre.
I
tried
the
cilantro-lime
carne
asada
which
came
with
black
beans
and
rice.
The
steak
was
very
chewy
(had
to
spit
out
a
few
bites)
and
the
seasoning
was
almost
overwhelming.
The
black
beans
and
rice
were
delicious
and
perfectly
cooked.
My
husband
order
the
“individual
chicken
fajitas”
which
may
have
been
smaller
portions
than
the
old
version
but
didn’t
seem
to
be.
They
were
the
same
as
always
except
the
cast
iron
pan
did
not
stay
hot
long
enough
to
cook
the
vegetables
so
he
had
to
eat
a
lot
of
raw
onion.
Luckily,
he
doesn’t
mind
so
his
dinner
was
fine.
For
the
appetizer
we
got
the
three
dips
for
the
chips
not
realizing
that
the
salsa
would
be
excluded.
The
server
was
kind
and
grabbed
us
a
cup
anyway.
I
ordered
the
chili
for
the
first
time
($1
up
charge)
and
did
not
like
it,
VERY
GREASY!
The
reason
I
am
giving
this
review
a
3
star
rating
was
the
service.
We
apparently
went
at
peak
time
tonight
(Friday
at
7:00)
and
the
place
was
packed.
We
were
offered
the
bar
and
when
we
declined
the
hostess
went
and
cleaned
a
tiny
booth.
That
was
fine.
The
wait
was
only
about
10
minutes.
Ordering…
that
took
almost
30
minutes.
Our
waters
were
brought
and
then
every
other
table
was
checked
and
orders
taken.
I
had
to
wave
the
server
down
to
get
our
order
in.
The
appetizers
came
out
in
about
15
minutes
and
then
the
food
was
10
minutes
behind
it
(about
55
minutes
after
sitting).
The
server
checked
on
us
twice
during
the
meal
but
never
brought
the
drink
that
came
with
the
combo.
We
ate
and
then
had
to
wait
almost
30
minutes
for
the
server
to
come
back
and
check
on
us
to
request
the
check.
Again,
3
stars
because
the
servers
were
standing
at
the
back
of
the
room
chatting
while
I
tried
to
stare
them
down
and
my
husband
held
his
hand
off
the
table
with
the
credit
card.
When
I
brought
up
the
missing
drinks
the
server
said
there
was
nothing
he
could
do
because
they
come
with
the
meal
combo
(BUT
we
NEVER
GOT
THEM!).
He
could
get
me
a
tea
to
go
though.
Did
I
mention
that
the
baseball
game
started
when
we
arrived
and
was
in
the
6th
inning
at
this
point…
1
hour
and
50
minutes!
My
frustration
was
very
high
at
this
point
but
the
manager
was
very
gracious
and
comped
a
cheesecake
for
our
missing
drinks
before
we
left
and
he
listened
while
I
expressed
my
frustration
with
the
server.
This
interaction
almost
has
me
changing
to
a
4
star.
Overall,
I
would
still
recommend
this
location
if
you
enjoy
Chili’s
food.
This
was
the
first
time
I
have
had
a
negative
experience
here
and
will
go
back
again
in
a
few
months
when
meetings
bring
me
to
Tampa.
The
manager
saved
the
day
and
has
my
return
patronage
as
a
result
of
his
leadership
skills.