I had a bad experience that I feel I must share. I had a 8:45 appointment on Aug 1st 2022. I arrived and found out it was cancel, no one had informed me. I was upset and demanded to speak to the supervisor because they rescheduled me for the 19th without ever checking if that date was acceptable for me. But when the supervisor came out. I wanted her name. It had an unusual spelling. So I took out my phone and took a picture of her badge. She said that her badge is PRIVATE INFORMATION. She tried to cover her badge with her hand. She refused to give me the scheduler information until she saw me delete it off my phone. Then the scheduler called me, and after taking full responsibility for not contacting me, she threaten me by saying if I ever take a picture of an employees badge, no doctor will ever see me. A terrifying threat putting me in non stop anxiety because I was going to get a colposcopy reversal. So taking a picture of a rude care taker badge so you can spell her name correctly, with her proper position title, is not allowed and it is punishable by banishment from USF/Tampa General Hospital doctors services. Since this warning is not provided, I thought I should warn people.

After waiting several weeks for my appointment and spending all the money on updated MRI's and X-Rays the neurosurgeon wanted, I got to my appointment 15 minutes before, as requested. After 45 minutes PAST my appointment time I went to the front only to find out they weren't sure they could even see me within the next hour! What's the point of an appointment when you're going to schedule 6 people at the same time? They expect you to just sit all day. I won't be back.

2:45pm appointment with #DrDavis. Arrived in the office at 2:40pm. The place is situated like a bank with ropes for a line and 5 people to check you in. I paid and got a receipt at 2:49pm, pictured. Waited almost 30 minutes until called back. Weight and blood pressure checked. Sat in a room waiting for #DrDonaldDavis for 40 more minutes. Nobody apologized or mentioned the wait would be a longer. I left at 4pm. Worse than paying/being ripped off $50 for nothing, not a phone call from anyone checking on me. From beginning to end 2 hours of my day wasted. I would never ever recommend #USFHEALTHSOUTHTAMPA. Understand you'll need to arrive approximately 20 minutes early to find parking in the garage or you'll have to valet. Both are poor choices.

My mom had a great experience here. I brought her to her appointment 45 mins early and they got her in early. Friendly and through staff. Even the security was very pleasant but alert! Nice waiting rooms though the folks waiting were loud on their phones and such. If I gotta go to a hospital then this one was definitely a good choice.

Typical negatives of a large physicians group- takes a while to reach the correct person on the phone, requesting medical records is difficult and time consuming, parking at the downtown location is inconvenient. I saw one midwife who was great (Amy) but the other two I saw were pushy about prescribing birth control and about following routine hospital procedures (IV, pitocin, etc). Would not recommend.

A joke of an establishment. a student of psychiatry doesnt know anything about cardiovascular health. His advisor, "doctor" fallon does not respond back in mycharts under the allotted time... If youre looking for actual medical advice backed by science and help, or professionalism, look elsewhere.

The Neurology department is pure medical negligence. I cannot get into what that they have caused due to HIPPA but I will be contacting the board of health regarding the drs at this facility. Disgusting behavior. Absolutely unacceptable and unprofessional. I will not allow you to treat my family member in this way. They may be to shy to stand up but I will not stay sitting. Awful. Don’t send your loved ones here.

I had 2 PM appointment. I received a call telling me to be there 15 -30minutes way to have an xray done. I was done with the xray and up at physicians office before 2pm. I waited 90 minutes before I was called back to a room. It is now 30 minutes later and still have not seen a professional. If I hadn't driven from 1+ hours away I would walk out. I am very discouraged.

I've seen a few specialists here, some on a pretty regular basis, for a few years now. I am very happy with my headache specialist, Dr. Anne Csere, in the neurology dept. She has tried numerous treatment approaches and hasn't given up on trying to give me a better quality of life. She makes detailed notes in my patient record/office notes which ended up really helping me with a determination in my hearing/court case. She visits me during hospital admissions at Tampa General when she is on rotation and coordinates my care with whomever the attending physician is if possible. She really knows her stuff when it comes to headache related conditions and the treatment options available (or even contraindicated) for them and she has been great with offering me all she can for my condition. My 3 star rating isn't based on her performance but rather on the things out of physician control and annoyances I've had to deal with in general as a USF Health patient. Pros: Integrated with Tampa General so all medical records from both the hospital and TGMG clinics are accessible to USF Health physicians and vice versa. Uses the mychart system which allows patients to view records/test results, request prescription refills, schedule/request appointments, see all appointments and keep track of schedule, send/receive messages to/from doctors, deal with billing and many other features. Because they're a teaching facility, they use the most up to date and cutting edge treatment methods. Most doctors are well educated in their field and generally have trusted medical opinions by other physicians as well. Have their own radiology dept in the building with appointments available that work with the physician appt scheduled so you can get your imaging done the same day as your appt (if allowed) for maximum convenience if you'd like. Your doctor will be able to view the images themself instead of just reading a report. Also, you'll have access to the report info in your mychart account. Cons: There's no free parking lot. You either have to park in the garage, walk over and pay $3 when you leave. Or, you have to valet park and pay $5. The wait can be pretty long. They expect you to arrive 15 minutes prior to your appt but they don't call you back until AT LEAST an hour, usually more, after your scheduled appointment time. Scheduling an appt can be ridiculous for most specialties... If you have to reschedule for some unexpected reason or need to see the doctor for a previously unscheduled non-routine visit, prepare to have to wait a while to be seen, chances are that appointments are booked up for quite some time. This is one of my biggest grievances! When you call, you reach a call center, not someone in your doctor's actual location... You can't just get a hold of someone in the office to ask a quick question or even tell them you're running a tad bit late. You have to give your message to a representative, they type it in the system and send it over to the office. If you don't get a response to your message, you gotta call back and have them send another message. I've waited SEVERAL days at times to over a week for a response from the office (and been left without super important medication needed daily for seizures) while being given the run around from the call center because there's really no way to hold the actual office staff accountable for returning your call... You can't leave them a voicemail yourself and you just have to hope the person sending the message has provided all of the correct information you gave them. It's extremely frustrating when you don't receive a return phone call within a timely manner or they sent a message with the incorrect information causing delays in the correct action being taken. Because I'm happy with the level of care I'm provided and the ability to share records between USF and TGH under one system, I continue to seek care here despite my annoyances.

I would give 0 stars if I could. The check in process was great. I had a 3pm appointment got there and was told I needed a pelvic exam. Ok, no problem. It was that time of the month for me so I declined the exam. (Had I known in advance I would have rescheduled. ) so the nurse told the doctor I didn't want the exam at this time. So, the nurse came back and said "the doctor has no time to speak with you so you'll need to reschedule..( ok.. no time and I had an appointment) I thought the doctor Aims was extremely rude and unprofessional. They gave me back my disc containing a pelvic I had previously had done and I left. Having great skills does not matter when a doctor has no bedside manner or manners. She didn't even have enough manners to come in and introduce herself. I would never go back there and I don't recommend anyone else go. Each and every woman going into USF Fibroid center should be treated with respect and dignity. That clearly did not happen here.

The best physicians in Tampa, great care. However, the staff is not service oriented, wait times are long, and the physicians are hard to reach by phone because every call goes through a central system; there is no easy way to reach your Doctor's office directly. Management really needs to re-think thw system. If that were done, I would give it 5 stars

Do not come here if your not pregnant. They dont care for you here @ this gyn clinic. I wasn't feeling good didn't want to do my blood. But a pregnant person drew her blood not me. Then it was a Monday right , A WEEK TO PUT UTI medicine TOO MY PHARMACY friday finally! what a joke, click away to do you guys jobs.

If your looking for a once a year annual checkup doctor then this place is for you! But pray you don't ever come across any actual medical issues because they will find every excuse in the book not to actual figure out what is wrong. I would have given only one star, the second star is only because I truly believe the doctors were at one point decent. I've been at this office since 2018 and they have disregarded multiple issues I have brought to their attention. Thankfully other physicians at Mayo clinic found two of the issues with one requiring surgery and the other antibiotics. I've have Dr. Pena try to convince me I was depressed when going in for fatigue (which was comical), tell me I have anxiety (because being concerned about being in constant pain and actually asking questions to understand must mean you have anxiety) and meds thrown at me as an answer for everything. Avoid this office if you can.

This review is for Dr John D. Mccormick. Used to be my primary on recommendation from another trusted doctor. I switched after three visits. He is charming and funny which I'm sure makes him a favorite as a pediatrician however as an adult with a complex problem I don't need to be pandered to, talked down to or dismissed. I need to be told honestly if a doctor understands my disease and the side effects of my medications at the first visit, not told they don't at the third. I need the doctor to remember which labs he ordered and actually check them within three months time, not told he never ordered them when his name is right in the lab results. I need a doctor to collaborate with other doctors in the USF group. I need a doctor who cares and pays attention. It's possible it's not actually his fault, that he's extremely overworked, as is obvious because of the attitude of his office staff and the two plus hour wait time. But in one case his decision was actually dangerous. At this point I can't even recommend taking a healthy child to him.

If you are looking for a Primary Care Doctor, PLEASE look elsewhere! I started taking my kids here when my (now 12 year old) was first born. I decided to continue here for myself, my husband, and all 4 of our children. In the beginning, everything went well. After my husband stopped breathing in his sleep and it took them 3 weeks to call me back with some guidance, I decided to switch doctors. One of the employees there convinced me to give them another chance since they now had mychart, which was supposed to improve communication. I had an MRI scheduled for July 30th that I had set on June 30th. I get a call July 29th that I would need to reschedule because they still hadn't received an authorization from my insurance. Nice to know a day before. After making over an hour worth of calls back and forth, it was because the insurance hadn't received the information they needed to authorize the service. I called into USF health and was told that I would get a call back, with no follow up. If you want a facility that actually cares about your health, please look elsewhere. We are currently in the process of doing the same.

I had such a negative experience communicating with USF Health Obstetrics & Gynecology prior to my appointment that I canceled my appointment and rescheduled with Women's Care (affiliated with St. Joseph's Women's Hospital). In three phone conversations with three different USF staff members, I experienced a lack of compassion as well as a lack of follow-through from the medical care team (after I was promised a return call). I'm not even factoring the long hold times for phone calls into my low rating, as I expect that from a large medical facility. Luckily, I received much better communication, care and follow-through from Women's Care. They even worked me in quickly, which was something USF Health was not willing to do.

I recently visited this facility to see a John Mccormick, MD for a physical. In the exam room I was greeted by a medical student with very brief doctor face time at the very end. I felt that I was leading the meeting, which is the opposite of how it should be. No screening was done and nothing was covered in any kind of detail. I was told that critical items like diet are not important. I am disputing the charges with my health insurance company. Charges are fraudulent because services were not rendered.

If I could give this place more stores, I would! Every encounter I’ve had with the different specialists here have been amazing. These doctors really care about their patients and are phenomenal on educating them also.

My wife sent to this doctor by her primary care doctor with suspicion of brain aneurysm. We went to his office in usf heath by tampa general and dr waldo didnt even at the MRI images we brought in disk and simply read the radiologist report and told us yes she has brain aneurysm. We asked her if there is any other test can be done and he recommended possibly surgery. After we left, we had couple more appointments and found excellent neurosurgeons who told us ct scan is only 70% accurate test and they recommended us to get ct scan in brain. Then we did. We found out that that was not an aneurysm, it was a vein loop in brain and nothing to worry about. Doctor Waldo and his team in USF health and tampa general hospital was very quick to make a surgery recommendation without doing proper testing and analysis the report we provided and made decision based on looking a report written by radiologist instead of looking at images himself. Tampa general , usf health likes surgeries.beware

Had an amazing experience here, emergency surgery, couldn't walk from the nerve pain, Dr.Vakhaia killed it. As soon as I woke up I was running around the hospital! Great time with all the nurses as well, 5/5 experience, Thank you!!

The staff here act like they don't wanna work here. Half of them don't listen or make the simplest mistakes. As health care providers they shouldn't be told how to do their jobs but if asks you or tells you something you should have common knowledge to look at their chart. Your on hold or waiting in the rooms longer than you see the doctor. Don't get me started on their my chart or their communication systems.

USF Health the quality of doctors here is worth the small insignificant inconveniences there may be in parking, and not getting a reminder on when your own appointment time is.

Serious attitude of the phone operator at neurosurgery on the scheduling line. Asked tons of questions and then hung up without answering if they received my records from my clinic to schedule the appointment.

Dr. Amis is incredible. So helpful, so considerate, and so completely respectful. I can't speak to wait time issues mentioned in other reviews, but the care that I got here was absolutely wonderful.

My 75 year old mother had a follow up appointment today at 1045AM. Her appointment was to be seen by the surgeon, Dr Arnaotakis to review over her incision sight. she had heart surgery and had developed cellulitis. she gets to her appointment with medical transportation. 1 hour away, mind you. The staff there and a female lady by the name of TERRY, says The doctor is NOT HERE. he's in a different location. Mersona.. I was on the phone with my mother and I was quite upset. I asked to speak to TERRY-- she refused. She said she's not talking to anyone. Then she walked away. Absolutely disgusting! The way they treated her and ANYONE that is vulnerable/ elderly is abhorrent! When I asked them about this error (change of location) their response was, we sent you a text on the update. 100% LIES. I WOULD NOT BE WRITING THIS IF THAT WERE TRUE. They told her to get a ride over to the other building and they'll SEE if they can squeeze her in. "She still has time" is what they said. I'm on the phone w my mother, listening to it all. Not ONE person took accountability. No remorse or empathy. The staff members like TERRY are cold and callous. My mother went home. With no help from USF. I feel for anyone who takes care of their elderly parents--- to beware of this type of facility.

I have a condition called Endometriosis and USF Health has a renowned specialist group for Endo. I HIGHLY recommend going to their group if you also have this condition. Not only did I FINALLY get true care and compassion regarding my pain, but I got an incredibly knowledgeable Dr who knew exactly what I needed to feel relief. I had my laparoscopy 4 weeks ago and I have never felt better. I didn’t realize how many way Endo was messing with my day to day outside of my cycle. I am eternally grateful to Dr. Encalada Soto for taking such good care of me.

Not only are the doctors insensitive they are money hungry demons won’t start surgery unless you submit a payment Next they always want to have students during stuff even when you tell them no resident also I had surgery on Friday and my Docotor couldn’t even bother to wait the 30-1 hr for me to wake up to even talk to me kept pressuring me to get a different surgery that would only subside the pain no fix the problem and when I requested the bigger surgery give me attitude and tell me that I’m not going to be able to handle that recovery and all this bad negative stuff like I said I was treated by nurses my doctor was no where to be found after surgery and didn’t let me know anything but then tried to call me days later to act like she cared I don’t know if I have to have my switches removed I don’t know what is next I am bleeding I have a open hole in my body because of the rush and neglect 0|10 if I could give 0 stars I would horrible and I hope I never have health problems again because Florida health care is trash these doctors lack compassion and care and they don’t love what they do at all

Billed me for reading i never got and i have called 5 times and message dr and nurses on my chart to no avail. Kept saying the provider is out. I had my bravo recorder dropped off nov 17th. Spoke to three nurses via the app and two representatives on the phone that both said they left a message with gastroenterology twice to call me and nothing someone message me On my chart jan 4th said they will have the result by following week and its jan 29

Great Drs. Didn't give full 5 stars because staff need to learn they do not have a wall to keep their personal problems from being over heard. I know way too much about loss of a day care voucher. Sorry not sorry personal pet peeve. No your surroundings.

The best hospital I’ve been in. I have never had any complaints.

Be aware if you ask information because you want information about a birth control for example and you decide not to use it, usf midwife will write on the note that you defers that type of contraception. When you actually want information and if you don't want it still will write defers like you plan to have it later. That how pression is done on women. Writing in their medical note they defers something they doesnt plan to use/take at all. Because doctor doesn't like women make choose for themselves they want to influence them. As well if you not due for any kind of exam they just write defers instead of not due at this time. In order to try to have you do it sooner than needed/recommend. Sometimes it's better not to get care them having doctor written inacurate information. Defers mean at a later time. Don't force!! I did 2 prenatal care in 2018 and 2019 it was good. Not sure what happen since. Also feel they want to push you into birth control for any kind of gyn related symptoms you may have instead of giving you explanations. "We can give you birth control to regulate [...]", or "IUD help with symptoms that may be cause by this condition" and if you have a condition but not the symptoms but asking information in case you have later, they said "defers IUD" when you just feel that make no sence to do something to help with a symptoms you don't have or don't have yet. As well I feel rush to get into birth control at delivery when I always have the idea you start back at 6 weeks visits. And I was not offer at delivery for my babies born in 2018 and 2019, just got at post partum as plan for the second. Been suggest/push so much into contraception make me feel there is something wrong and I should beware. I like better the midwife that were there in 2018/2019. I wasn't feeling they want me to use. Just feel they wanted to do their job by providing information and if not wanted, not writing "patient defers it".

I love TGH and it's network of Doctors. I have always been treated with respect and the appropriate level of concern.

I went into Tampa general for a mitral valve repair at 730. Woke up in the icu. From that point on the nurses there gave me unbelievable care. I left the hospital at 3pm that Friday not believing I was walking out. Not in a wheel chair but walking. Dr Lozonschi and his group along with Tampa general to me,deserves 10 stars if not more I'm buying them all lunch Thursday for all shifts

Do not use them for prenatal care. Their billing department/manager billed us addition prenatal doctor visits on top of the "global fee" which they set, which defeat the purpose of global fee (no surprise billing) for prenatal care. They don't care about you. They only care about money. They did not told us that they will bill us extra. They are very deceptive. They refused to fix it. We won't be using them again for our baby or next pregnancy.

Wouldnt lift a finger for me. Went to a gastro for a year. Saw them multiple times in person they would not do a single test or anything. The doctor was a young woman who was increibly lazy and argumentative. My primary doctor who told me to go to a gastro has done more for me in one appointment than the professional gastro did in one year. She knows more about loop holes than what she knows about my gut. “I cant treat something that i cant find”. I cant beleive shes not already been investigated and fired. I have screenings and testing results from another doctor i traveled to see when i had the money that had all the information they needed about my stomach scarring and bleeding, she did not want to finish the job to figure out why i have reoccuring wounds and bleeding. I cant sleep more than five hours a night. If my old screenings and results are “old” even though they were less than three months old my first appointment, why a year later have i not had new testing done? If the screenings usf do is the only reliable infornation why wont they test me?