For the price, this is very good cruise vacation value. Consider mostly all are vaccinated and masks are *almost* universally worn indoors. Outside not needed, of course. The food, entertainment, ports, and beauty of enjoying gorgeous sunrise and sunsets make this a winner for me. Not for everyone, of course.

Very efficient check in. Kind and friendly staff. They have the parking terminal nearby which charges 15/day. We opted to pay the valet parking since it was only $5 more for the week. Once we arrived back we just had to show passports and keep going. No agriculture check done. We took the Grandeur of the Sea. This is an older cruise and smaller. We have gone on the bigger cruises but this one was going to places that we wanted to explore. This ship doea show its age. We did not have any problems however there were issues with the AC for other passengers. The size of the cruise was not an issue. We found it comforting to find each other easily throughout the cruise. Staff were very pleasant and friendly.

We took a Cruise on the Rhapsody of the Seas and it was Great!! The ship wasn't that big and kind of reminded me of the "Love Boat." We had a group of 9 and everyone thought it is definitely something they would do again. We had an awesome stateroom attendant, Iwayan. He was on point. The food was very good and the service was great as far as cleanliness - very! The crew was in tip top shape on every aspect. We had dinner every night in the Main dining room. Our waiter Zo and his Assistant Dorian were outstanding and the food was good. I loved the whole experience. Check out some pictures I posted They have live music daily around the ship. One group that stands out in particular is a 3 piece band and singer by the pool. Amazing talent. It was Great! I can go on and on. Check out the website Royal Caribbean International. This was my first cruise and will be doing others for sure. Maybe next we could have a larger group. Also the price is very fair. I should have done this sooner!

Went on a 4-day cruise to Cozumel and it was my first cruise. It was an amazing time- lots of friendly staff, lots of fun activities, and great food! Our waiters were the greatest and we had so much fun getting to know them. Everything was very clean and always plenty to do. I especially appreciated the serve-yourself soft serve machine (this was the only place I had to wait in line). Everything was timely and our room was always taken care of for us whenever we came back between an activity or meal. We were on brilliance of the seas. The staff was so friendly and we loved Royal Caribbean!

Amazing Trip! What a wonderful experience! we were a big group (22people) and our needs were accommodated without any problem. Excellent client service by the entire crew, plenty of food, bars, shows and music. Pros: 1. Friendly check-in and departure throughout their apps. We did the check-in online and boarded in less than 20 mins. The departure was even better in less that 10 min, Kudos to the logistic Manager!! 2. Our stateroom attendant was amazing, Gere for 6395, he knew our names and greeted us on the hall all the time, excellent service 3. The breakfast guy that met you every morning at the buffet was amazing too, with so much energy and happiness that was contagious. 4. The food, the Shows, The bands, the excursions, everything were well designed to please everyone. 5. A lot of options to eat, there were buffet, main restaurant, cafes (included) other restaurants (not included), food at the pools, etc. 6. If you want to take an excursion you should do it before your arrival in order to get the discount, but there are plenty of things to do that are already included. 7. They allow you to bring 1 bottle of wine per person if you like. Cons: 1. There were few pools to suit everyone, too crowded all the time 2. The main restaurant service was too slow, the waiter service was great but it took a lot of time to serve the food.

We enjoyed a 5 night cruise to Cozumel & Costa Maya. For our excursions we went snorkeling followed by an amazing massage on the beach. We also took a wild ride to the Jade Caverns! The cruise ship was loaded with entertainment including the casino, trivia, live music, mini golf, ping pong and pools. Absolutely incredible experience and can’t wait for our next cruise.

Small port. It was easy to find also. There's other parking nearby that might be cheaper. Good price for a 4 day cruise ($60) and parking is right by the ship. I was able to see my vehicle from the ship lol

Experience super excellent 🤗we loved Royal Caribbean 🤗❤️

NIGHTMARE BIRTHDAY I purchased a Royal Caribbean CRUISE package to celebrate my 50th birthday in the Caribbean, and since departure day, 11/21/2022, everything has been going wrong. I selected a cabin with an ocean view, however the accommodation has two tiny, rusty, dirty hatches at sea level and you can barely see anything. Very different from the picture shown on the website. As if that wasn't enough, the cabin smelled bad, without any ventilation, the bathroom curtain was dirty with a strong odor of bacteria and the exhaust was dirty with fungi and didn't work. As soon as we arrived in cabin n 2022, we found the chocolate pie hired by me in a birthday package, thrown in the corner, without any decoration, the cabin is so precarious that it doesn't even have a fridge, consequently, the pie melted, my son of 2 years ate and had diarrhea to the point where we ran out of diapers on board. We hired the most expensive internet package on the vessel for two people before boarding, so that we could work on board, but on the second day 11/22 it stopped working, returning to normal on the fourth day. 11/24, however today 11/25, stopped again. The birthday decoration arrived on the third day 11/23 already shipped, with the cake already melted, that is, without any synchronization for a birthday celebration for which it was intended. As if this lack of hygiene was not enough, we communicated to the employees that the air conditioning was not doing us any good and asked them to check the filter, as well as its hygiene, but nothing was done and on the third day, 11/23, everyone started to stay colds and my wife's condition got worse, she had a fever and ended up at the medical center, testing negative for covid. I immediately requested a room change and we discovered that it was in fact wrong, but they only changed the cabin on 11/25. As my wife did not improve, they did a second test and we discovered that she contracted COVID-19 inside the cabin we were in, later we were informed that it was not really the contracted cabin. We are stuck in the cabin unable to leave for 5 days and our cruise ends in 3. The ship's pool has so much chlorine in it that my eyes are swollen and red. The attendant at the medical center Lívia kept yelling at me "Back Room", treating me very badly, claiming that it was absurd that I didn't speak fluent English, having guided us to look for our rights. The general manager Mr. Alfredo said there was nothing he could do to help. They ruined my trip, my birthday and I am extremely disappointed. Files uploaded by you Last action of the claim my replica 11/26/22 at 10:48 am Email replied with booking details. I only asked to get off the boat and that Royal Caribbean arrange air transport to Barbados in the Caribbean itself, which is where I boarded. I thought my request was quite reasonable so that I could at least celebrate my birthday on land, but the general manager Mr. Alfredo informed that the company can do nothing about it. Analyze well if this was the treatment for your family, which you, a consumer, expect from a company like this.

Fun time, our Capitain was the best one we ever had!

Easy parking in the garage across the street. Very quick terminal to get on and off the ship and easy drive from winter haven.

Do not book with them! Had a cruise planned to the Virgin Islands, a day before they changed the itinerary to Cozumel and Honduras (nowhere near comparable to the Virgin Islands). They blamed it on the hurricane but somehow we are still able to visit their personal island in the Bahamas. We paid for plane tickets and a hotel for 7 of us to fly to Florida because we specifically did not want to cruise to Mexico. We could have done a western Caribbean cruise from home if that’s what we wanted. Now we have an overpaid cruise to Cozumel and literally all I got from customer service was that we have bo other option. Will NEVER cruise this line again. I can not believe Carnival has better customer service.

Took a trip on Serenade of the Seas. AMAZING SERVICE. GREAT FOOD. Ship was old. We picked this boat for our kids to have a great experience. They enjoyed the climbing wall, the video game room and swimming pool. SAD but the water from the water slide was barely working We stopped by Costa Maya, which was a small city made for cruises

Royal carabian cruise is vary nice biutiful and as like as name Royal experience

Everything went smoothly. We took an Uber which was very convenient. The young man took our bags to the ship. Unfortunately, I had to carry my bottled water, but it comes in handy on the ship. We boarded on-time at 11 am. The room was ready by 1 pm which was 30 minutes earlier than promised. Everything was extremely smooth.

It's was big 🚢 Nice friendly staff like give 10 stars

Way better than I envisioned my first cruise experience... awesome job! This was good therapy. The staff was exceptional. Thank you, Royal Carribean

Brilliance of the Seas 12/24/22 -12/29/22 Pros - Check in was quick; Buffet options were good but volume of desert options dwindled the last 2 nights Cons - Possible food poisoning from cheesecake in main dining on the 28th; waiting for dessert in main dining is way too slow, plus we are there to eat not be entertained by the guy with the mic; Elevators are very slow; Bed was like a rock; Buffet closes by 9 then you have to go to another location and wait in line just to get a cookie, speaking of which they're needed to be a variety of cookies each night my husband was disappointed that he couldn't have chocolate chip cookies other than the very first night; the ice cream machine is available between lunch and dinner but is blocked off so you have to walk around barriers to get to it between lunch and dinner (move it and snacks to the begininning of the windjammer); too many kids running around unsupervised (yes its the holidays but where is the game room (pool table, air hockey,etc) for adults and why is the adult only pool closed by 8:00 p.m.); had no desire to sit in hard wooden chairs in the pub; last but not least why isn't there a lounge chair or 2 for each cabin with a balcony, especially the cabins with extended balconies? These are just my opinions, but 3 stars seems more than fair for the food poisoning alone.

We walked from the parking deck to the ship in Tampa. It was pouring the rain, and it isn't covered. It's a little far. If we go back to this port, I would definitely pay extra for the valet parking. Make sure to write or take a picture of the deck and the car lot # so you can find your car quicker. We took The Enchantment of the Seas to Costa Maya, Cozumel, and the Cayman Islands. The food is pretty good. Stuff to do and the pools are good. I didn't care much for the shows. Magic guy and the comedy guy was okay though. Maybe the shows are for and older crowd? I do like the Carnival shows better. We did have a lot of fog the last day that got us 12 hours late to the port. I appreciate the safety they took and feeding us until we got off. Embarking was good. Disembarking was chaos, but that might of been because of the fog and being late. Overall, is was a good ship. In Cozumel, we just stayed at a resort for day with unlimited drinking and food. In Costa Maya, we did the Mayan Temples. In the Cayman Islands, my husband took a snorkeling trip. I just walked in town.

If ever wanted to go on a cruise to the Western Carribean please use I-Cruise. They have excellent customer service. We had Donna ext.81817.

The embarkation process is fast and efficient. Staff were friendly. We've sailed with Brilliance of the Seas. The ship is stunning! Not too massive, but definately big, in their mid-class ships. Food onboard was EXCELLENT. Our only "complaint" is that our 4 nights were way too short as we were not ready to leave our Brilliance experience. From booking to disembarkation. It comes highly recommended. We booked a balcony cabin. It was comfortable and had everything we needed (including breathtaking sunrises and sunsets 😊). This was our 5th cruise, (our 1st with Royal Caribbean) but by far our favourite. Did I mention the self-help ice cream machine in Windjammer? Unlike other ships all dining areas are inside. The main dining hall has 2 floors and a beautiful staircase. Elevators overlook the ocean and others overlook the entertainment area inside. All elevators are transparent making for a view even if you go up 1 floor. So much happening on this cruise, everybody will be entertained. We appreciated that drinks packages could be pre-bought and are bottomless. Our bottomless mugs were already in our room at embarkation. A dream cruise.

They made the entire experience a pleasure. They couldn't have done a better job. Kudos to the entire team and thank you for a memorable cruise.

Just got off the explorer of the seas a week or so ago. The cruise itself was great. I’m not much for shows but the shows we did see were moderately entertaining. The pools were clean and well maintained as were the hot tubs. Accessibility was largely good - only lacking the ability for my wheelchair bound brother and grandfather to access the helipad. My grandfather didn’t care but my brother was put out. The food was 9 out of 10 almost every night. When snapper was the fish of the day it was the best snapper I’ve ever eaten. The next night the snapper was a menu item. It was terribly dry and over cooked. Like shoe leather. There is no reason for the food to be in that state. It was almost like an apprentice line cook was running the pass for the night. Terribly disappointed that second night. The first night was hands down the best snapper I’ve ever had. The second night was hands down the worst. They brought me a fantastic steak to replace the shoe leather fish and I was quite happy with it. Chops - the premium steak restaurant is worth every penny. Ship was well laid-out and easy to navigate. Despite their being a medical emergency that had us return to Mexico we arrived at all destinations on time and were happy with what we encountered. Leading up to the cruise we had some issues however. Firstly we had a large group (15) traveling together. In order to sit together at dinner we had to each call in, first give them our reservation, then the reservation numbers of the people we wanted to sit with. So, for 5 rooms, I had to call and give them my reservation numbers and the other four reservation numbers of my family. Then they each had to do the same. Which is all fine and good if it had worked. But it didn’t. I had to call in three times to ensure one reservation number was linked. The first two individuals were clearly from another country and struggling with their understanding of English. The third person was an English native speaker and solved our issue. Secondly they said on the phone they could seat 15 of us together at the same table. However in practice what we had was a table for 6 and a table for 9 kinda near each other. Every night we had 14 seats for 15 people. The last night The maiter’d brought the tables together and connected them with a small table and made sure we had 15 seats. This meant a lot to my parents who were torn trying to eat with so many people. Thirdly the cruise was for our parents 60th birthdays and 40th anniversaries. We asked them to do something on Tuesday and Thursday - one for each - but didn’t verify it. Apparently it was never entered into our records... so we ended up having to ask the waitstaff who were fantastic and went above and beyond my expectations. We had 6 kids with us under 14 and had no unexpected charges. At check in they ask how you want each person to pay for what they charge and for the kids - do not let them charge is an option. All in all though it was a fantastic time and trip. We will be going again and are already planning our next one. For a group of 9. 15 is way too many people to keep everyone happy.

The ship was very clean, Stewart was awesome. Entertainment was fun. Food service was terrible. Dining room extremely slow. Wind jammer food was blan and just thrown together. Nothing was really appetizing. Food was cold at times. I lived on breakfast and the park Cafe most times. I was extremely disappointed after just sailing on the oasis in November. Christmas cruise was under staffed and under experienced, It showed.

Looking for a short vacation? Take a cruise from Tampa. Definitely worth the money. For around $600.00 per couple, where can you find a nice room, 3 meals a day and entertainment? Lots to do on a cruise ship, relax by the pool with an adult beverage, funny game shows, gambling or catch a fantastic show in the theater. Stopping at foreign ports to explore. For a little more money, you can get your stateroom upgraded to a balcony and eat at speciality restaurants. My husband and I are avid cruisers and this is how we spend vacation time.