This was the hands down the best urgent care experience I’ve ever had. I was in and out in less than 1.5 hours and in that time the were able to do blood work, a chest X-ray, and an ultrasound of my heart. My primary care doctor was even impressed with the capabilities of this facility. The staff was kind, professional, and efficient. The facility was clean and functional. I’ve since recommended it on multiple occasions to friends and coworkers. I’ll never go anywhere else.

First time using this Urgent Care Center. Went to Urgent Care because of a fall hurting my right foot and knee. I was in severe pain. They told me they could only look at 1 area so, I would need to decide if I wanted them to check my foot or my knee. I again told them I needed something for both areas. So, I ended up having my knee checked. Ended up buying knee brace and got a prescription. I am very displeased with this place. Urgent Care does not indicate 1 body part only. They were not sympathetic at all. I could not get appt with Dr until 5/19.

Everything about my visit was quick, to the point, and amazing. From check in with the sweetest girl ever I knew I was at a next level facility. She was all smiles and really checked me in super quickly without hassle. Dr. King provided great knowledge and insight - gotta love getting news with a smile! Ruth the LPN was sweet with her bedside manner and amazing at the procedure done. I hope she pursues an RN degree in the future; she would be amazing. All in all, this place really helped me when i was in a pinch and I feel like a new woman!

This was truly an Urgent Care facility, I was traveling from out of town when visiting from the DC/Maryland area. I was truly amazed of the outstanding professionals that greeted from the front door to the patient area. Dr. SanSon and Nurse Lisa were there to assist me within minutes, gave me quality care and I was out the door within the hour. I would give this team 10 stars if allowed. I can't say that I would have received this fast service ever in the DC area.

Everyone I interacted with was so patient, taking the time to explain things about my diagnosis, next steps, and answering any questions I had. They were able to take blood, perform an x-ray and an ultrasound right in the office. The facility was very clean and comfortable. I would definitely recommend and will be going back in the future.

Excellent experience all around. Everything in the facility is clean, modern and new. More importantly, every individual I had personal interaction with was professional, courteous and helpful. I was also very lucky that my wait time was minimal. I chose this place because of the great online reviews and proximity to my work. The entire visit was one pleasant surprise after another.

This was my first time ever going to an Urgent Care. I can truly say, my experience was amazing. From the front desk down to being treated. Every one was very nice. Bryan took care of my issue and gave great follow up advice. Will definitely go back if needed.

Unfortunately for me, I have now been here three times this year. Fortunately, though, I received excellent care and attention all three times. This location is on Dale Mabry right across from Al Lopez Park. I made my appointment on their website and they ask for all your information, but it's easy to do. With Florida Blue health insurance, you get two free visits here each year. I have a Silver level plan...I am not sure if all metal levels include this. Anyhow, check-in is quick and each time I have come I've been back in a patient room within 5 minutes of my arrival. I always see a lot of staff who are eager to help and friendly. It's almost as if they don't have much to do. Still, all the staff I've encountered have been great - they listened to me and made me feel comfortable. One time I needed a CT scan, and I was having it done 20 minutes after it was ordered and then I received results within 30 minutes after that. The front lobby and back area are super clean, too, so I appreciate that. I'm really amazed by the level of care I receive here and surely recommend it.

THE BEST walk-in emergency practice in Tampa. Passes the Big 3: quick wait time, affordable services & compassionate staff. Very hard to find 3/3 these days. These people really make you feel understood and cared for. Might I add, they've found my vein in one go every single time. Also very rare lol! Kerri & Ivan, y'all rock!!!! <3

This place is amazing. Walked in on a Friday afternoon with an urgent issue. No wait. They are so efficient and friendly. They gave me a full work up and a diagnosis. It’s a beautiful space, fully staffed, and most of all they treat you like a human being. I had at least 5 or 6 different people helping me - all of them showing compassion and care. Nothing like your typical emergency room - which are just awful. I had 5 or 6 major tests done in the space of an hour. It would have been an all day affair in a normal ER. I cannot recommend them more highly. One of the best medical experiences of my life. I wish I could just make them my full time doctor.

Very easy and great experience . From receptionists to a very short wait. Everyone was pleasant and professional. The dr introduced herself and diagnosed the issue within a short time. Thank you all! This is my new ‘go to’ place in the future!

My primary care referred me to GuideWell as I wasn't able to book an appointment at my doctor's office today. GW was able to see me within 10 minutes of arriving and I saw a doctor within 10 minutes of being called into the back. We did an x-ray and blood in the next 20 minutes and I was out of there in just over half an hour with diagnosis and prescription. The doctor was great, he got right at the point and knew exactly what was going on and was able to help me out very quickly. Overall, I had a very good experience here today.

Guidewell doctors and all of the staff are excellent. Our family have all been seen at one point or another for various emergency and minor illnesses when we could not access our primary doctor and we have always felt comfortable and well taken care of!! They are very thorough and make you feel at ease while providing the utmost of emergency care! We have always walked out with more information to provide our primary and specialty docs upon follow up. They are quick to get you into a room comfortably and back home without feeling rushed but attended to! Thank you Guidewell!!

I was super impressed with the efficiency and professionalism of the staff. There was very little wait time from the beginning of my appointment to the end. Tests and x-rays were quickly accomplished and a written diagnosis and treatment plan was given to me upon leaving. Prescriptions were called in to my pharmacy. Most impressive, however, without exception the staff was friendly, positive and caring.

Place was amazing. Super clean, super friendly, super professional. I wish the doctor I worked with today was my primary. She was amazing, and very kind.

100 percent the best Walk -In ever. Like an emergency room without the 7 hour wait. Staff is great, fast and they have everything accept a surgeon. I really thought twice about sharing this review because I want this place all to myself. Beautiful facility, clean professional. This will be my go to forever.

5 stars I recently had to go to the emergency room and I was so impressed with the care I received. Every single person I interacted with, from the receptionist to the nurses to the doctors, was kind, helpful, and compassionate. They answered all of my questions and concerns thoroughly, and they made sure I understood everything that was happening. I felt like I was in good hands the entire time. The emergency room was clean and well-maintained. Also, to add the service is fast and efficient. I would definitely recommend it to anyone who needs it.

Wonderful people work here. The nurse and doctors are incredibly nice and effective. The doctor i saw not only helped me but also wrote two referral to equally effective doctors he knew. The overall experience is much more pleasant than the hospital ER. They have plenty of test machines like in the ER. I was sent to this location form another urgent care that lacked of proper machines. So here is my suggestion, next time you need urgent care go directly here and you'll be happy and won't have to drive to other facilities. Thank you GuideWell, you guys are the best.

This was my first visit to GuideWell. I didn’t have to wait and was taken in and setup in a room. The consultation, tests, and results took about 2 hours. Blood work, EKG, and ultrasound with results provided to follow up with my primary doctor. All of the staff I interacted with were caring, professional, and addressed all of my concerns and put me at ease. GuideWell will now be my urgent/ER care of choice. Thank you for taking such great care of me!

I had such a good experience with Guidewell. They saw me within 5 minutes of walking in. Literally zero wait time. They handled my insurance information well and made me feel so comfortable. The ultrasound tech and doctor were very good and I left with all the knowledge I needed to heal properly! Thank you so much!!!

I don't like doctors or clinics, but had bruised my knee bad. Got a flier for GuideWell and thought yeah I gotta get it checked out. Best decision I ever made! Great staff - from front desk to dr. to x-ray tech and all in-between; super nice and very professional; great location and very modern/clean facilities. In and out in an hour - knee exercises helped lower remaining swelling and knee feels great! Thanks to all, especially Dr. Maxwell. If you need exceptional care with an efficient, friendly staff this is it!

I arrived at opening time and was the second person in line. The receptionists were very friendly and my intake was very quick. From there, my visit went down hill. I came to the center expecting that the doctor may not be able “fix” my medical issue, but with hope they could offer some information and a referral to get in to see a specialist quicker than I could get an appointment on my own. Dr. Sanson asked what my medical issue was. Being a long-term problem that has suddenly gotten worse and intolerable, I stated when the problem started and tried to say that I had visited another doctor in the past and that doctor wanted me to just wait to see if my problem improved over time. Before I could finish my sentence, she cut me off and told me that gynecology is not her specialty and she won’t be able to help me, but she told me what she could do that day—bloodwork that might tell her something. That sounded reasonable to me. She then started going through a list of things that another doctor may do when she referred me to one. I tried to interject that was what I was expecting from my previous doctor, but that doctor was fixated on not using any of the medications which Dr. Sanson mentioned may help because I had high blood pressure at the time of that visit. I tried to explain that I had gone off of my blood pressure medication that week per another doctor’s request before a procedure. She cut me off saying the past is over and to move on and get over it because she has patients stacking up out there. She asked if I had had any other tests with that other doctor. I gave her the results of some ultrasounds. While looking at the test results I brought, she very nastily said she isn’t going to listen to what happened in the past and to move on and get over it. She repeated what she was going to do with blood work and I said that I had had blood work recently with my primary care doctor. Her response was that it didn’t work out with the original doctor and that I just needed to get over it and start over with another doctor. It’s not what she was saying, but her nasty tone and visible agitation that was so disturbing. After she left, I asked the nurse if she is always like that and she said yes, she’s VERY direct. I said I don’t mind direct. That was rude. The nurse must have spoken to her, so she apologized twice before I left, but her apology was that she is sorry that she came off as rude, but she told me four times (incorrect) to just get over the past and get a new doctor--the past is the past. To sum it up, I was impressed with the friendliness of the receptionists and that they could do blood work so quickly in house. I am supposed to get the referral next week, so I hope that works out. I would not return to this urgent care center again if my insurance didn’t have a zero copay with them. I would also only go for a minor injury or severe cold, flu, or other symptoms.

I was having some health concerns earlier this morning and checked google which are the best urgent care centers available nearby. As I was scrolling through the list, I came across GuideWell Emergency Doctors. The reviews were up to date and impressive while there may be some that are on the constructive side. So I decided to go and check them out myself. As soon as I arrived at the facility, the staff greeted me with full smile even if masks were on. Check in was easy and when I was escorted to the consultation rooms, I must say I am impressed on what I saw around! The facility was neat and appeared to be like a full geared hospital. Dr Martino and her staff listened and heard everything I told them. She explained the possible causes and the next steps. I felt the genuine care and concern from everyone I interacted with today and definitely knew I am in the right place. GuideWell Emergency Doctors is on top of my list!

Wow! This place is amazing. It does not feel like a clinic. It’s comfortable, very comfortable. The staff are all nice and high energy. They do their own labs and get the results while you are there. The doctor took a lot of time with me and made a treatment plan for each issue. I would go back in heartbeat.

I was happy with the services and the staff. They have the staff and equipment to run a lot of tests. The hardest part was waiting for the next possible diagnostic test. Otherwise I found everything efficient. The staff was geared toward Emergency medical. They were pleasant and knowledgeable. I’d definitely return if needed.

I went on Labor Day because I had a piece of glass in my foot. Everybody was great I was in and out. Made it to work on time. The front office staff was fantastic. I can’t say enough fantastic things about my visit. I will definitely come back.

I had leg pain, which, of course, got severe on Saturday when my doctor's office was closed. After looking at the options, I picked GuideWell. After some quick paperwork, they got me in, did triage eval, and did on-site ultrasound and CT. They discovered that I had three herniated disks in my lower back, one of which was pinching the nerve that ran down my leg. With some meds, I'm now comfortable and need to follow up with my GP on Monday. Everyone here was very nice and made me (and my wife) feel like we were in good hands - Thank you, GuideWell

I needed to come in on a Saturday and was able to schedule an appointment online right away. The clinic was on time getting me back to an exam room. The facilities look fairly new (Sept. 2023) and really clean. Visit was efficient, staff were kind and knowledgeable. Couldn't ask for more from an urgent care clinic!

7.5 pregnant and was told by OB nurse that I needed to go to ER and didn’t feel comfortable with that knowing I’d wait and it would be so expensive so she recommended GuideWell as another option. I’m so glad she did. Got right in, was treated like VIP by Dr. King, Jessica, Tristan and probably missing a few. My husband who has white coat syndrome wanted Dr. King as his primary 😂. If you ever need urgent care, please go here for wonderful, thorough care!

Great urgent care. It’s super clean, modern and the staff is very knowledgeable and nice. They have CT scan and X-ray services, which is very convenient. The price is reasonable.

Very good experience! Front desk and nurses are very nice! Dr. was very brief with me, but that's pretty normal. He's probably busy. He was still helpful.

I just have to say, this was the most pleasant ER/urgent care experience I’ve ever had. I had to bring in my daughter to rule out a concussion following a sports-related injury. Every single staff encounter was positive—from the front desk staff, triage nurses, radiology tech to the physician! Each person was kind, patient, professional, and thorough. I hope to not need these services again anytime soon; but if I do, I will definitely be returning to this location!

I went in 5 days ago feeling terrible, I couldn’t even sit comfortably because my lungs were making my back ache and I couldn’t breathe well. The employees at the front were all very welcoming and the lady that helped me was very efficient. Everyone that I interacted with was incredibly friendly, and when the doctor came in he asked me questions and answered any questions I had; Took a listen to my lungs and I was outta there with my prescriptions for bronchitis in no time. I’m on day 5 of my meds and I feel a million times better. Thank you so much!

I recently visited the North Dale Mabry location. A exceptionally clean and organised facility with highly professional and knowledgeable staff and state of the art equipment! The entire staff from reception to Nurse and Doctors are truly compassionate and caring! I highly recommend this group for any emergent medical needs!

I highly recommend GuideWell. The facility is super CLEAN. The staff treats you as a person not a number. The wait time is very low. I'm a person that's on the go and doesn't have extra time on his hand and that's why I only go to GuideWell. I wish I could make them my primary care doctors/ facility.

Making the appointment was easy. Waiting time was between 5 - 10 minutes. Service was very good. Dr. and the assistant were nice and knowledgeable. Overall experience was excellent. The only thing I don’t know yet is how much would the Insurence cover. They did not collect any payment at the time of the service and I don’t have any thing from the insurance yet.

The staff at this location was very friendly, professional, knowledgeable, and welcoming. I will refer GuideWell Emergency Doctors to all my family and friends. I went there very anxious and nervous and came out feeling heard, understood and safe. God bless.

Pros - Guidewell had kind and very attentive doctors and technicians. I felt cared for and felt like I was a priority for them instead of just a patient they were trying to get out of the door. This is an urgent care that has many capabilities of an emergency room. If you need basic urgent care treatment, you may not need to come here. However, if you have more intense symptoms, this may be a good fit. Cons - the cost of treatment was way more expensive than I was led to believe. The front desk personnel checked my insurance, informed me no coverage was available, and then charged me $247 for the entire visit (inclusive of tests and scans). I had several scans/tests done, so I thought this was a reasonable rate. After a few weeks I saw a claim on my medical insurance, and it charged me another $600 for treatment. After additional discussions with their billing team, it seems that the difference in rates is a non-insurance rate vs. an insurance rate. Since I carry insurance, I had to pay the contracted rate per the insurance company. I wish this would have been made clear to me up front. If you are coming here, you may want to check insurance first and/or consider just not using your insurance.

The doctor that seen me was very nice. She really showed empathy and concern. Made me feel like a human being not a number. What she gave me as a treatment seems to be working. Hopefully my primary will be half as good.

I had an appointment at 2:30 & I got in right away even though it said that it might not because of respiratory issues people were having. Guidewell Emergency Doctors were not only professional but very caring. I would definitely go here again.

I was a walker in for urgent care. The staff was helpful, caring and friendly. The wait was quick to get to a room. Paperwork was nominal and easy. The doctor listened and gave good medical advice.

This place is absolutely incredible. We thought my boyfriend was having an emergency and his symptoms were taken seriously and the staff was FAST and friendly. Within minutes of arriving, he was already being prepped to get a CT and ultrasound. We couldn’t believe they had all of this in-house!! All the staff was friendly, positive, upbeat, and made a really stressful situation 10000 times easier. We were in and out in less than an hour and a half with tons of tests and a specialist referral, which is shorter than the time we waited in the ER the previous night and still hadn’t been triaged. This place deserves 10 stars and all their employees deserve a raise!

Came here for my daughter’s hurt arm. Very quick, efficient, and professional service. They were kid friendly and patient when taking X-rays. Check-in to discharge was right at an hour. Definitely planning to return for future urgent care needs.

This place gave me nothing but amazing 5 star service. I called to confirm that they take my insurance and the person on the phone was only friendly and helpful the entire time. I made an appt for 15 minutes later when I called. When I got there I did the paper work and was seen within 10 minutes of arrival. All the health care workers were very kind the entire time. They were able to diagnose me within 30 minutes, and I was out of the place within 40 minutes of arrival. This will now be the only place I would recommend and go to for my urgent care needs after my experience!

I really prefer this place even over my pediatrician. They are quick, efficient and knowledgeable. They get you in and out so you’re not just sitting around with sick babies or kids crying all around you! And it’s sooo much more affordable than a regular ER!

I have been to the clinic on 3 occasions and have to say it is the finest health establishment around. They can handle minor and major emergencies. I was there recently with a bad cut on my finger. It was expertly stitched and subsequently the stitches were expertly removed. All the personnel there did an excellent job as well as dealt with my very painful experience like the real pros they are.

The staff at GuideWell were friendly, prompt, clean and knowledgeable. They have a well oiled machine going there! I was in and out in 2 hours and saw multiple people. We waited for no more than 15 minutes. I have never had an urgent care interaction as good as this one. The place didn’t feel icky at all. They also print everything off for you, give you a cd with your results and a link to access everything immediately after the Appt. My only complaint is that the receptionist asked every person what they were there for, quite loudly in front of everyone in the waiting area. She was pleasant but loud. It was a little awkward. I think the interaction should be a lot more discrete. Everyone doesn’t need to hear why the next person is there, out of respect for both parties. I’m sure she meant no harm but I think it would be preferred if the conversation was held with some privacy. Otherwise, highly recommend!