Honda Butterworth - Formula Venture S/B [200101026303 (No 562061-M) image

Honda Butterworth - Formula Venture S/B [200101026303 (No 562061-M)

Car dealer

One of the Most Reviewed Car dealers in Butterworth


Address

Lot 79, Jalan Bagan Jermal, Kampung Bagan Jermal, 12300 Butterworth, Pulau Pinang, Malaysia

Website

www.formulaventure.com

Contact

+60 4-324 4166

Rating on Google Maps

4.00 (165 reviews)

Open on Google Maps

Working Hours

  • Monday: (Lunar New Year (Observed)), Closed, Holiday hours
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm
  • Saturday: 9 am to 5 pm
  • Sunday: 9 am to 1:30 pm

Featured Reviews


Frequently mentioned in reviews: service (28) waiting (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Wait Yan C. 1 year ago on Google • 407 reviews
    While waiting for the outer right back lamp price and availability, they offer free drinks. Good service and polite staff.
    4 people found this review helpful 👍

  • 1/5 Muakilan R. 2 years ago on Google • 7 reviews
    What is the point need to take appointment if the waiting time is over 5 hours?????????????? Come on la, its just a 140k service! Please improve your systems! Why commit for so much cars if your service center cannot done in reasonable time??? I came here 10.15 am for my appointment on 10.30 am and now its 2.30pm, and my car not yet done! WTH!
    7 people found this review helpful 👍

  • 1/5 Cathrine 8 months ago on Google • 4 reviews
    Service getting worst and worst. Waited for 3 hours ask for couple of times say service done, now they are washing car. After 30 minutes waiting, ask again still not yet done?!! Billing charged with interior cleaning but already 2 times giving them chances to do service with them but they never even clean or vacuum at all (btw interior cleaning almost cost Rm 50) Everything very slow and most important is syilling and money in car all have been taken.
    5 people found this review helpful 👍

  • 4/5 Keatbong F. 1 year ago on Google • 110 reviews
    Nice and clean showroom. Went to have a look at the new HRV, a cute looking car.
    1 person found this review helpful 👍

  • 5/5 Rusdi I. 2 years ago on Google • 45 reviews
    Good and friendly service, in my opinion ☺️ They are doing their best to cope with the increasing service appointments, daily. To my understanding, they are alert about the limited space for customers and service slots. I am pleased with their service of handling your car for service. Just pass them the key and they will sort out everything. The facilities are cool and satisfying. This venue is well kept and neat 👍 Kudos to the team 😎👍
    1 person found this review helpful 👍

  • 1/5 Sim Saw S. 1 year ago on Google
    Take so long time to answer to phone call,call n times but no one pick up phone, what it's the purpose of you display phone no that nobody answer 😡
    1 person found this review helpful 👍

  • 4/5 Abu Bakar A. 1 year ago on Google
    Caunter management is good. The mechanics are all friendly as I had serviced my car for 15 years and the car never had any problems on the road.
    1 person found this review helpful 👍

  • 5/5 Sofiah S. 2 years ago on Google • 14 reviews
    Friendly staff and very efficient service. Made an appointment from Honda Touch app and the staff immediately called to confirm and called again on the day of service as reminder. There's a waiting room with coffee, snacks, & wifi provided for free :)

  • 2/5 Pænda 11 months ago on Google • 6 reviews
    Told me washed my car but as I see it’s a no😂

  • 5/5 Malay T. 3 years ago on Google
    Mrs Joey is very kind and professional. Highly recommended her. May Allah bless you.

  • 1/5 Kiki S. 10 months ago on Google
    Waited for so long and the mechanic never changed my spare parts!

  • 5/5 Syukri M. 1 year ago on Google
    The 5 stars are meant for the resourceful, knowledgeable & friendly staffs here 👍👍👍

  • 1/5 abby 1 year ago on Google
    I just wait my car already 6month but still not have any news.

  • 2/5 Faisail I. 2 years ago on Google
    Appointment schedule at 8.30am but company staff only arrive at 8.45am. Service final stage finish at 10.30am but release car at 11.30am instead of being No. 1 walk in customer for that day. Very bad customer experience in this service centre..!

  • 1/5 Priya 3289 (. 2 years ago on Google
    Poor service . Doesn't hold to their promise. Good service smiling face while u pay for booking and post service which is fault from their side dragging the processes and multiple reason been given. Please be more professional on your sales and service. TQ...email me so that can provide u futher details thanks

  • 1/5 Michael T. 7 years ago on Google
    Bad after sales service

  • 4/5 Woodyman b. 3 years ago on Google
    Well done

  • 3/5 Sha 5 years ago on Google
    Mon to Sat got free service for car wash by them. Good

  • 3/5 Hamizan H. 5 years ago on Google
    Gud service, nice staff but no waiting room for customer to drink a cup of coffee, while waiting for car

  • 4/5 Chen Yee T. 5 years ago on Google
    Brought my car here. Salesperson are nice and friendly, service centre services are good, but minus 1 star due to no breakfast during car service on Saturday, and free car wash is not included on every routine services ;)

  • 2/5 Zaiful Hisham (. 3 years ago on Google
    the best honda

  • 1/5 Alex M. 1 year ago on Google • 1 review
    Went to service my car. Came back with deep scratch marks on the steering wheel part that looked like it was forcefully pried open. Filed a complaint but gave thousands of excuses to push the responsibility away. This service centre have ethical and integrity issues. Trust me, don't ever send your car there. Bad experiences.
    3 people found this review helpful 👍

  • 1/5 Syahmi Abdul R. 9 months ago on Google • 1 review
    Slow service. Whats the point of Honda make us easier to book appointment online when this centre cannot even make it on time. Took my car for 10K service but hve to wait for 5 hours (10am-4pm on 28/7/23) Atleast you should have call and inform customer that it will be late, but they dont even do that. Just waiting there and dont even care to update your customer what happened to their car. Complained to the person in counter; he said this happened a lot of time already and seems not even single action taken. Can read other reviews here most are the same. Please take actions.
    3 people found this review helpful 👍

  • 1/5 Amirul I. 5 months ago on Google • 2 reviews
    Very bad and slow service...booking 11am for service..done at 3pm..4hours waiting..
    2 people found this review helpful 👍


Call +60 4-324 4166 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Health & safety
    • ✓️ Appointment required

Trends



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