2/5 Cee G. 5 months ago on Google
During
a
camping
trip
in
northern
New
Mexico,
I
had
a
medical
situation.
Since
I
had
to
drive
to
Taos
to
pick
up
a
prescription,
a
kind
family
member
offered
to
pay
for
a
hotel/motel
room
for
me
for
the
night.
I
was
supposed
to
stay
at
the
Quality
Inn,
but
they
ended
up
not
having
a
pet
friendly
room
available.
Anyway,
my
family
member
looked
at
this
"lodge"
as
an
alternative.
She
called
Taos
Valley
Lodge
to
ask
about
the
pet
fee.
During
the
conversation,
the
(ostensibly
male)
desk
clerk
told
her
I
would
not
be
allowed
to
check
in
without
the
credit
card
used
to
make
the
reservation.
She
explained
the
room
was
for
me,
she
was
in
another
state,
and
I
would
not
have
her
credit
card.
The
desk
clerk
reiterated
that
I
would
not
be
allowed
to
check
in
without
presenting
the
credit
card
used
to
make
the
reservation
along
with
my
ID.
When
my
family
member
continued
to
try
to
explain
the
situation,
the
clerk
told
her
to
hang
on
while
he
went
to
double
check.
My
family
member
had
to
hand
the
phone
to
her
husband
so
she
could
talk
to
someone
at
Booking(dot)com
who
was
trying
to
help
her
sort
out
this
mess.
While
my
family
member's
husband
was
waiting,
the
call
was
disconnected.
We
figured
Taos
Valley
Lodge
was
out
of
the
running,
so
we
all
moved
on.
Well.
When
Booking(dot)com
sent
an
email
about
the
pet
friendly
location
they'd
found
for
me
in
Taos,
guess
what.
It
was
at
the
Taos
Valley
Lodge.
My
family
member
was
hesitant
to
accept
the
reservation
if
the
desk
clerk
wasn't
going
to
let
me
check
in
without
my
family
member's
credit
card
in
hand.
So
I
called
the
Taos
Valley
Lodge,
and
the
fellow
who
answered
the
phone
gave
me
the
same
song
and
dance.
He
even
asked
if
he
hadn't
already
talked
to
me.
I
said
he
had
talked
to
my
family
member,
and
added,
"You
hung
up
on
him."
He
didn't
deny
he
had
hung
up.
He
didn't
even
try
to
say
the
call
must
have
dropped.
He
just
said,
oh,
because
he
knew
what
he
had
done!!!
He
was
adamant
that
I
could
not
check
in
without
the
credit
card,
so
I
just
gave
up
on
him
and
the
Taos
Valley
Lodge.
I
thanked
him
for
his
time
and
hung
up
while
he
continued
to
tell
me
I
couldn't
check
in
without
a
credit
card
that
was
in
a
different
state.
The
desk
clerk
then
apparently
told
Booking(dot)com
that
he
couldn't
fulfill
the
reservation
because
he
didn't
have
any
pet
friendly
rooms
to
rent.
Oh
well.
I
ended
up
staying
at
the
Historic
Taos
Inn
where
all
of
the
staff
was
wonderful
and
kind
and
no
one
asked
to
see
my
ID
or
my
family
member's
credit
card.