1/5 Maggie L. 6 months ago on Google • 7 reviews
What
happened
at
the
end
of
October
2022,
the
clinic
took
a
year
to
respond.
The
response
also
puts
the
problem
on
the
patients
themselves.
I
don't
feel
the
sincerity
of
the
apology
at
all,
I
just
want
to
clear
my
name.
I
have
to
spend
more
time
responding
to
the
clinic's
reply.
It
is
completely
true
that
it
is
the
worst
experience.
I
have
seen
so
many
dental
visits.
Other
clinics
also
require
appointments.
No
matter
how
busy
the
doctor
is,
he
still
handles
the
patient's
problems
properly
and
is
considerate
of
the
patient's
mood.
Don't
just
use
being
busy
and
not
being
able
to
smile
the
whole
time
as
an
excuse.
What
I'm
commenting
on
is
the
doctor's
improper
handling
and
subsequent
handling
attitude.
Patients
who
want
to
visit
this
clinic
must
refer
to
this
review.
----------------------------------
2022/11
Original
comment:
Worst
dental
experience
of
my
life.
I
experienced
a
lot
of
bleeding,
could
not
effectively
stop
the
bleeding,
and
had
to
go
to
the
emergency
room
until
midnight
to
get
control.
Because
the
dentist
ignored
the
patient's
self-reported
bleeding
after
periodontal
treatment,
I
had
to
go
to
Chang
Gung
Memorial
Emergency
Department
to
get
control
of
the
abnormally
heavy
bleeding
the
next
day.
The
following
diagnosis
and
treatment
experience
is
provided
for
people
who
want
to
go
to
this
clinic
for
their
own
reference.
In
late
September,
after
evaluating
two
dental
clinics
due
to
periodontal
disease,
I
read
online
reviews
and
came
to
this
clinic
for
consultation.
Different
from
the
suggestions
of
the
previous
two
companies
and
his
patient
replies,
Dr.
Hu
gained
my
trust
and
decided
to
treat
periodontal
disease
and
make
dentures
after
tooth
extraction.
Make
an
appointment
for
treatment
in
late
October.
After
I
made
the
appointment
for
treatment
in
October,
I
inquired
at
the
counter
and
found
out
that
I
didn’t
have
to
go
back
to
see
the
wound
three
days
later.
Just
give
notes.
Three
days
later,
due
to
abnormal
bleeding,
I
called
the
counter
and
arranged
for
a
follow-up
visit.
Perhaps
because
there
were
other
patients
waiting
for
consultation,
Dr.
Hu
just
told
me
to
open
my
mouth
about
my
condition,
took
a
look
at
me,
said
"It's
okay"
and
left
without
looking
back,
without
giving
any
chance
for
discussion.
The
lady
even
helped
me
relax
my
cheeks
and
asked
me
to
observe
again.
The
next
day,
due
to
the
increase
in
abnormal
bleeding,
I
asked
for
leave
for
medical
treatment
at
the
suggestion
of
my
colleagues.
However,
remembering
Dr.
Hu's
indifference,
I
made
an
appointment
with
another
clinic
who
was
willing
to
arrange
for
me
to
have
a
temporary
appointment
because
my
mouth
was
full
of
blood.
See
a
doctor.
The
doctor
at
the
clinic
looked
at
my
condition
and
bluntly
said
that
the
bleeding
was
too
much.
And
the
bleeding
cannot
be
stopped
by
pressing.
Preliminary
judgment
is
that
the
bleeding
point
is
included.
During
the
process,
the
doctor
kept
bleeding
and
worked
hard
to
treat
me.
I
was
sweating
profusely.
He
pressed
the
blood
vessels
to
stop
the
bleeding.
His
initial
diagnosis
was
that
the
last
periodontal
calculus
removal
process
was
too
deep
and
damaged
the
arteries.
He
told
me
that
if
he
bleeds
again
at
night,
he
would
be
referred
to
a
big
hospital.
A
referral
form
was
issued
to
me.
At
around
eight
o'clock
in
the
evening,
when
I
didn't
dare
to
drink
water
or
speak,
the
wound
began
to
bleed
profusely
again,
so
I
rushed
to
the
emergency
room
in
Chang
Geng.
Chang
Geng
also
said
that
it
was
possible
to
clean
the
dental
calculus
too
deeply
and
damage
the
blood
vessels.
He
helped
me
sew
up
the
opened
gum
flesh
and
press
the
blood
vessel
wounds.
With
the
autologous
coagulation
function,
the
injury
was
under
control.
Afterwards,
I
was
concerned
about
Dr.
Hu's
indifference
and
asked
me
a
few
more
questions
after
the
treatment.
I
wanted
to
quickly
dismiss
the
conversation
by
simply
answering
"I
don't
know"
and
adding
the
word
"it's
okay"
and
a
return
visit
for
bleeding.
There
is
a
huge
gap
between
attitude
and
consultation.
Made
me
decide
not
to
return
to
this
clinic
for
dentures
again.
He
decided
to
report
this
incident
to
the
counter
lady
and
then
put
it
online
for
other
netizens
to
refer
to.
--------------------------------------------------
----------------------------------
2023/11
Response
to
owner’s
reply
It
has
been
a
year
since
the
incident,
and
your
clinic
has
only
responded
so
far.
The
service
efficiency
is
really
not
very
good.
Today,
one
year
later,
when
I
talk
about
this
incident,
my
anger
remains
the
same.
After
tooth
extraction,
I
did
not
need
to
go
back
to
see
the
doctor
to
check
the
wound.
I
only
encountered
it
at
your
clinic.
Next,
I
didn’t
bleed
only
on
the
third
day.
I
had
bleeding
problems
one
after
another.
However,
the
clinic
told
me
that
bleeding
within
three
days
was
normal.
I
endured
it
until
the
third
day,
and
the
amount
of
bleeding
became
more
and
more
serious.
It
was
so
big
that
I
couldn't
help
but
go
back
to
the
doctor
for
a
checkup.
There
was
no
continuous
blood
retention
at
that
time,
which
was
also
because
the
autologous
coagulation
function
was
suppressed.
However,
the
wound
was
really
too
deep,
and
the
wound
could
not
be
completely
healed
only
by
autologous
coagulation.
Chang
Geng's
emergency
suture
was
needed
to
completely
heal
the
wound.
Stop
bleeding.
In
Chang
Gung
Memorial
Emergency
Department,
blood
was
drawn
to
test
the
autologous
coagulation
function
before
sutures
were
arranged.
However,
your
company
actually
pushed
the
problem
onto
the
patient.
It
also
said
that
the
patient
should
pay
attention
to
whether
there
are
other
psychological
or
physical
problems
and
seek
early
detection
and
treatment.
…Thank
you
very
much
for
your
clinic’s
thoughtfulness.
I
have
been
in
good
health
this
year.
Later,
I
met
kind-hearted
doctors
for
dental
implants
in
other
clinics.
No
matter
how
busy
they
were,
the
doctor
and
the
lady
responded
patiently,
and
took
the
initiative
to
care
about
the
follow-up
after
each
operation.
After
the
incident,
I
did
not
comment
directly
on
the
Internet.
Instead,
I
responded
to
the
counter
lady
first.
The
other
party
also
confirmed
my
status
at
each
stage
of
the
incident,
which
proved
that
I
was
not
exaggerating
or
overreacting.
They
also
understood
my
feelings.
.
Asked
me
if
I
would
like
to
return
to
the
clinic
for
follow-up
services.
I
said
it
was
impossible.
The
lady
at
the
counter
asked
again
if
there
was
anything
she
could
do
to
help.
I
said
no
and
that
I
wanted
to
report
the
matter
online.
The
lady
at
the
counter
said
she
respected
my
decision.
Today,
one
year
later,
your
company's
response
made
me
have
to
recall
this
unpleasant
incident
again.
It
also
made
other
people
who
are
interested
in
visiting
this
clinic
see
the
service
attitude
of
your
clinic
from
doctors
to
customer
service
staff,
and
really
think
about
it.
.I
do
not
deny
that
there
are
other
people
who
have
had
good
experiences
at
this
clinic,
but
there
are
still
many
people
who
have
had
bad
experiences
and
that
is
why
they
come
here
to
post.
I
have
also
read
the
reviews
of
this
clinic
before.
Most
of
them
are
good,
but
some
are
very
bad.
I
don’t
think
I
will
encounter
a
bad
situation,
but
it
just
happened
to
you
once...
I
would
like
to
add
that
I
have
evaluated
many
clinics
one
after
another.
Only
Dr.
Hu
said
that
I
cannot
do
dental
implants
and
need
a
dental
bridge.
But
other
doctors
said
that
there
is
no
problem
with
my
dental
implants.
I
always
thought
that
Dr.
Hu
was
a
talented
person
with
medical
skills.
I
have
a
different
opinion
than
others....
What
happened
to
me
later
was
really
different
from
other
doctors'
attitudes....
--------------------------------------------------
-------------
I
received
a
reply
from
the
owner
at
5:44
pm
on
November
13,
2023.
After
I
added
complete
details
to
the
reply,
Within
a
few
hours...the
owner
actually
deleted
his
reply...if
I
had
known
better,
I
would
have
taken
a
screenshot
and
archived
it.
19 people found this review helpful 👍