McDonald's Bertam DT image

McDonald's Bertam DT

Restaurant Fast food restaurant Breakfast restaurant

One of the Most Revieweds in Kepala Batas


Address

Sebahagian Lot 20016, Mukim 06, 13200, Penang, Malaysia

Website

www.mcdonalds.com.my

Contact

+60 4-575 5358

Price rating

$$ $$

Rating on Google Maps

4.20 (3.7K reviews)

Open on Google Maps

Working Hours

  • Monday: 7 am to 2 pm
  • Tuesday: (Prophet's Ascension), 7 am to 2 pm, Hours might differ
  • Wednesday: (Prophet's Ascension), 7 am to 2 pm, Hours might differ
  • Thursday: 7 am to 2 pm
  • Friday: 7 am to 2 pm
  • Saturday: (Lunar New Year), 7 am to 2 pm, Hours might differ
  • Sunday: (Lunar New Year), 7 am to 2 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: service (26) staff (18) good (16) dine (16) drive (13) order (11) restaurant (11) serve (10) fast (10) wait (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Meiko Upholstery S. 3 years ago on Google • 17 reviews
    Good Place, Great Food, Fast service! Besides, thanks for your support and believe our Service to serve you for your chairs and bench sofa !
    3 people found this review helpful 👍

  • 4/5 Calvin O. 9 months ago on Google • 340 reviews
    The Indian girl is very helpful. Not only is the service good. She is also very kind. Beside this the toilet is very slippery and smells. I need to highlight this. It is very dangerous to other consumers.
    1 person found this review helpful 👍

  • 1/5 bernard b. 1 year ago on Google • 66 reviews
    very poor packing .. should improve quality of food preparations .. no vege except onion ☺️
    2 people found this review helpful 👍

  • 4/5 Mohd H. 7 months ago on Google • 301 reviews
    Busy just like others Mcd

  • 4/5 Nor Izati A. 5 years ago on Google • 43 reviews
    Spicy ayam goreng mcd is the only meal i'd get every time without fail. And also vanilla cone! Not a fan of its burgers and fries, sorry mcd. 🥴
    1 person found this review helpful 👍

  • 5/5 Daniel N. 3 years ago on Google
    Akak Drive-Thru Friendly 😼
    1 person found this review helpful 👍

  • 5/5 FIDELIS C. 1 year ago on Google
    Big place, many parking space, many seat
    1 person found this review helpful 👍

  • 1/5 maizatul f. 1 year ago on Google
    worst mcd ever exist. had to wait over 30 minutes for one happy meal chicken burger and staff busy doing others (dine in and drive thru) orders and neglect those who ordered take out at machine in mcd. think twice before you eat here. drive thru may be fine but not for take out.
    1 person found this review helpful 👍

  • 4/5 Muhammad Rabie O. 8 months ago on Google • 183 reviews
    Food rating is 5 star as their food quality is up to McD standards. However the place is mostly crowded. Drive Thru lane can become a long queue during peak hours.

  • 4/5 Shazana M. 9 months ago on Google • 29 reviews
    Standard fast food. Though today it was slow 😅 As usual we order at the machine and wait for the food. The atmosphere is okay as it was not crowded. Recommended 👍🏻

  • 3/5 Farhan F. 1 year ago on Google • 17 reviews
    I ordered a spicy beef cheeseburger. Usually they put a lot of sauce, i know we can customise our burger, but this is too little 🥲 i want to enjoy the sauce. Fortunately they put a lot of onions (since i asked for an extra onions). Great place to hang out, nice environment and clean. The service was okay. This macca doesn't have mccafe like the other macca. But they still have cakes and coffees!

  • 1/5 Ee Hui T. 11 months ago on Google • 6 reviews
    Requested for lettuce but order not taken. Paid the order but didn't receive the item. Scrambled egg has egg shell in it. Disappointed.

  • 3/5 Madeline N. 4 years ago on Google
    1st time here...come for lunch. Not crowded. Environment can be better with the chimney hood installation. Foods are moderate but big portions...worth the price. Service are good and friendly too.

  • 4/5 Tze Wee T. 3 years ago on Google
    First time dining at this Korean restaurant. Initially not much expectations since not many recent reviews. However was surprised with the quality of the food ordered. Serves the popular Korean dishes such as grilled pork, beef and chicken, kimchi stew, pajeon, japchae etc. Food tastes good and will recommend to Korean food fans if you are looking for a decent Korean restaurant in Sg. Petani. To note panjan dishes are limited to 5 types only so nothing to shout about. Service is ok and service staff are mostly foreigners. Prices can be considered on a higher side for Sg. Petani market comparable to Penang and KL similar menu. Overall a good experience with Eun Ha Soo and will visit again in near future.

  • 3/5 chin의진 3 years ago on Google
    The taste of the soup is too light for me...The topokki is ok and the seafood pajeon is tasty...The price is typical korean food price but still pricey a bit for restaurant in sp...

  • 3/5 Huey Nee L. 4 years ago on Google
    Food is quite expensive but the portion is big, the staffs are majority foreigners yet quite helpful and attentive, the place is quite dim

  • 5/5 Skylar L. 3 years ago on Google
    Love it cause they got jjajangmyeong 😋 samgyopsal ~

  • 4/5 Jin Z. 4 years ago on Google
    A little korean restaurant hidden from plain sight but serve good food. Parking is not a problem as there are plenty of space at night. Similar with other korean restaurant, the price of the food is little higher than what you get from fusion food or western food restaurants but the portion they served is big. Big as in a bowl of zhajiangmian can serve 2 to 3 people and a plate pork bulgogi can serve 3 to 4 people. I like the pork bulgogi, the sauce is spicy but not too spicy. Wrap it with lettuce or eat it with rice, it taste good either way. The kimchi served in small dish taste good as well. But throughout my visits there, sometimes the kimchi is spicy, and sometimes it just taste meh. Its nice where you can refill the kimchi and other small dish. In conclusion, a great place to go with a group of friends or family.

  • 4/5 Chao Seng H. 3 years ago on Google
    Korea food is good

  • 5/5 Teh Eng S. 4 years ago on Google
    Best and most original Korean Restaurant in SP. Store a bit old and the place a bit quite. Food is good and satisfying.

  • 4/5 Shawn M. 5 years ago on Google
    The food tastes good and the prices are reasonable. As for the services, there's still room for improvement. However, it's undoubtedly a great place to dine in if you're fond of Korean food.

  • 5/5 Kean Khuan K. 5 years ago on Google
    Korean BBQ & kimchi stew are good. Menu pretty limited though

  • 4/5 Chan Song J. 3 years ago on Google
    (Translated by Google) The food tastes good and authentic, but the choice is a little bit less (Original) 食物味道很好,很真宗,就是选择会偏少一点点

  • 5/5 TAN CHEE H. 3 years ago on Google
    (Translated by Google) The food is delicious 👍 (Original) 食物都好吃👍

  • 3/5 Hanafi 3 years ago on Google
    (Translated by Google) So cc dah (Original) Jadi cc dah

  • 5/5 Woh K. 3 years ago on Google
    Food nice, service nice, everything is nice *thumb*

  • 2/5 Hornsen N. 4 years ago on Google
    not good compare to other korean restaurant

  • 5/5 TEOH JIA W. 4 years ago on Google
    Nice

  • 3/5 eeyoo l. 5 years ago on Google
    Nice authentic korean cuisine but it's not consistent. Sometimes taste great, sometime is not. Based on your luck, I think

  • 4/5 Lim Beng H. 5 years ago on Google
    Good food and friendly environment.

  • 1/5 Xin Sze T. 5 years ago on Google
    i feel sorry for the food which fall under the hand of this irresponsible chef. It is not the worst Korean food but is the worst food in this world. I ordered deep fried chicken wing and it becomes fried chicken popcorn. Total tasteless soup!! They are using kobq menu but the price is much more expensive than kobq! And the food is totally worthless and I won't recommend any single person to this restaurant. It doesn't up to standard of a restaurant,it serves the worst food, worst service. Actually it's not worth to rate this "restaurant" even a star. I hope this review can help other escape from this food trap.

  • 5/5 Ashley C. 5 years ago on Google
    Loved their seafood hot pot

  • 5/5 steven o. 6 years ago on Google
    (Translated by Google) The food is delicious, the prices are fair and the service attitude is good. (Original) 食物好吃,价钱公道,服务态度很好。

  • 2/5 serene l. 6 years ago on Google
    Food not really authentic as it seems. Poor service.

  • 4/5 CHIN WUEI C. 7 years ago on Google
    Authentic Korean Food

  • 4/5 Rosmah I. 3 years ago on Google
    Sangat canggih and up to date. So much faster to order. Very fast service and very friendly and helpful staff. Very good work ethics and attitude 😁👍👍👍

  • 4/5 Mohd Zuhairi Z. 3 years ago on Google
    best place to hangout with friends and it was a good place for dating too. but one problem is the place to dine in is limited. so its better for you to take away the foods. 😉

  • 2/5 abyss 3 years ago on Google
    very slow customer service. i have to wait for almost 20 mins for my food to be done. even when im ordering in drivethru i always need to park first and wait for at least 5 mins.

  • 5/5 Shahrizal B. 3 years ago on Google
    A convenient eating outlet, great service & confident staff to serve you.

  • 4/5 Alif E. 3 years ago on Google
    As always. Drive thru is quite pack during peak weekend time. But they delivered the order faster...not a long queue. Or better dine in. Just practice social distancing.

  • 5/5 Bawani K. 3 years ago on Google
    I love the mcd at bertam and my favorite will be spicy chicken mcdeluxe. The chicken is juicy and quite a big portion compare to other place which is smaller. Dont forget the oreo mc flurry at the end.

  • 5/5 Fauzan P. 3 years ago on Google
    The staff all die to serve.... The que for drive thru so long.... The staff come over on road to take orders....

  • 5/5 Khairul A. 3 years ago on Google
    The place is clean, big, n beautiful as McDonald should be.... Even the place full of awaiting customer, the service is fast and can give food to everyone without fail

  • 1/5 Ong Beng H. 3 years ago on Google
    Value meal is for kids and their regular fried chicken would need to take 20 mins to get ready, reason given is delivery truck just arrive at 11:05 on 04 Oct. Guess that it's a very unjustified reason. Would anyone let your 3 years old kid eat spicy fried chicken?

  • 1/5 Taufik R. 3 years ago on Google
    (Translated by Google) Sorry. I had bad experience today. Son of a very long story. But indeed Mc D staff is not professional. (Original) Sorry. I had bad experience today. Nak cerita panjang sangat. Tapi memang Mc D staff tak professional.

  • 4/5 Adi S. 3 years ago on Google
    Good service and nice location..

  • 4/5 yusree y. 3 years ago on Google
    Fast serve

  • 5/5 Zzz Z. 3 years ago on Google
    Fast,taste,Worth having🥰🥰🥰

  • 1/5 Ejad R. 3 years ago on Google
    (Translated by Google) Drinks like mocha ice xdapat straw .. if you drink xpakai straw mcm where do you want to feel .. if pound campaign no plastic mcd party should provide other alternatives such as using paper straw (Original) Minuman seperti ais mocha xdapat straw.. kalau minum xpakai straw mcm mana nak rasa feel.. kalau pon kempen no plastik pihak mcd patut sediakan alternatif lain seperti menggunakan straw kertas

  • 5/5 athifan o. 3 years ago on Google
    👍

  • 5/5 Sidek D. 3 years ago on Google
    (Translated by Google) Ok..follow the SOP .. drive on. .. (Original) Ok..ikut SOP.. drive terus. ..

  • 5/5 Khairul A. 3 years ago on Google
    My favourite branches

  • 4/5 Jeff R. 3 years ago on Google
    (Translated by Google) Long that (Original) Long que

  • 4/5 safwan s. 3 years ago on Google
    (Translated by Google) Besttt (Original) Besttt

  • 2/5 Hasmiza S. 3 years ago on Google
    Drive thru 👍👍👍

  • 5/5 mubin b. 3 years ago on Google
    nice place

  • 5/5 Fatimah a. 3 years ago on Google
    (Translated by Google) Best (Original) Terbaik

  • 4/5 Freda P. G. 3 years ago on Google
    (Translated by Google) Okk (Original) Okk

  • 5/5 vincent k. 3 years ago on Google
    Good

  • 3/5 Mohamad A. 3 years ago on Google
    Good restaurant for breakfast, lunch, dinner and supper

  • 3/5 Faisal B. 3 years ago on Google
    Ok.la...

  • 3/5 eezif y. 3 years ago on Google
    Ok ok

  • 5/5 Yusman Y. 3 years ago on Google
    In the late afternoon, the queue grew longer..

  • 1/5 Nurul B. 3 years ago on Google
    (Translated by Google) Almost 30min waiting to dine in..serve driv thru. (Original) Hampir 30min menunggu utk dine in..serve driv thru.

  • 5/5 Nurul I. 3 years ago on Google
    (Translated by Google) The start time of covid can not be dine in and many want to get rid of you children..moreover at night no matter if the salary is not always crowded..don't notice when you can dine in..but don't forget SOP ye yunk everyone 😘❤ Klau nak gedik gedik dine in sbb nk boh kat ig and pacebook .. Lepas makan terus buang sendiri okeh? Maybe a new SOP to dine in..hehe P / s: shopping ciked ice cream brownies 10/10 👍 (Original) Masa start covid tak boleh dine in dan ramai nak mampos ye orang anak anak..lelagi waktu malam tak kira la gaji ke tak always ramai..tak perasan bila yg boleh dine in..tapi jgn lupa SOP ye yunk sekalian 😘❤ Klau nak gedik gedik dine in sbb nk boh kat ig and pacebook.. Lepas makan terus buang sendiri okeh? Mungkin SOP baru untk dine in..hehe P/s : belanja ciked aiskrim brownies 10/10 👍

  • 5/5 Eddie M. 3 years ago on Google
    Good

  • 5/5 nursyamimi diyana nursyamimi d. 3 years ago on Google
    (Translated by Google) Sedapppoo (Original) Sedapppoo

  • 5/5 Muhammad A. 3 years ago on Google
    (Translated by Google) service lambat laa (Original) service lambat laa

  • 5/5 ROSLI S. 3 years ago on Google
    great service

  • 2/5 Suhairi S. 3 years ago on Google
    Ok

  • 4/5 kugen n. 3 years ago on Google
    Service a bit slow

  • 4/5 Adila S. 3 years ago on Google
    Nice

  • 4/5 Abu Luqman Ibnu O. 3 years ago on Google
    Fast service

  • 3/5 rahana t. 3 years ago on Google
    Ok

  • 5/5 0102 Nur A. 3 years ago on Google
    (Translated by Google) Very friendly staff .. Only when I left at 11:30 pm. So ais mocha dh less kick (Original) Very friendly staff.. Cuma waktu sy pegi tu dh 11:30 pm. So ais mocha dh kurang kick

  • 1/5 aifa s. 3 years ago on Google
    (Translated by Google) We are here for half an hour waiting for a happy meal! .. wow .. verry excellent .. (Original) Setengah jam kt sini tunggu happy meal ja !.. wOw.. verry excellent..

  • 3/5 Tengku R. 3 years ago on Google
    (Translated by Google) Black pepper source to prosperity burger x enough. (Original) Black pepper source utk prosperity burger x cukup.

  • 5/5 Hafizul H. 3 years ago on Google
    (Translated by Google) Okk (Original) Okk

  • 4/5 Boon Seng Y. 2 years ago on Google
    The only one MacD at Kepala Batas. Locals used to go to Pacific Prai for MacD. Appreciate the convenience for junk food to quench your craving. Place for old friend reunion too!

  • 1/5 Atiqah S. 2 years ago on Google
    I go for drive thru and want to redeem two deals but staff said that only can redeem 1 deals for 1 car. How can? Me and my friend want different meals. Please improve I’m very disappointed. The drive thru also need to queue very long. And then cannot redeem for two. So bad service ever!!!!!

  • 4/5 Ahmad H. 2 years ago on Google
    fast service, queue not too long during normal days, still ok during weekends.

  • 1/5 Razak O. 2 years ago on Google
    Visit date is August 22nd ordering breakfast through drive-thru. Took about an hour to get the breakfast food. Very slow service. Totally disappointed as my kids need to wait very long time to get their breakfast I will not be coming here for breakfast anytime soon. You know how hectic it gets when children didn't get their food.

  • 4/5 Soffian I. 2 years ago on Google
    A lot of single table. Easy for dine out during pandemic. And easy on introverts that likes to eat alone

  • 1/5 Yeap Yeong Y. 2 years ago on Google
    Very very slow customer service. Order food via drive thru waited for 30 mins still no food is been serve. Other cars which came late were already gone with their food. Another thing, I ordered from drive thru, the tng ewallet payment didnt go thru then the staff take my phone and pay it again from the another counter. But, after the payment was done, the phone is not return immediately instead they put it at the counter. Very very bad experience. Please consider your staff quality.

  • 5/5 Abdul H. 2 years ago on Google
    Generally OK. Covid prevention SOP is being adhered. However, the place is always crowded. The same goes for drive through. Especially during new product or seasonal product launching.

  • 5/5 Nur Hidayah S. 2 years ago on Google
    I love the fact which we can change fries to whole kernel corns for free and carbonated drinks with iced latte for only RM1.

  • 2/5 Muhamad N. 2 years ago on Google
    Menu same as other branches..but delay on food serving effect the service..i need to wait more then 30 minutes to have my breakfast...need to redefine the term of fast food

  • 4/5 Ruddi 2 years ago on Google
    Car is always pack with drive thru during night time. You can get your order faster by ordering inside. Easy to park around the area.

  • 5/5 askima a. 2 years ago on Google
    Need shift to other place nearest Bertam area, cause drive thru que will effect traffic jem

  • 4/5 Kailai F. 2 years ago on Google
    Drive thru

  • 3/5 Ahmad Fadzly K. 2 years ago on Google
    The Sunday ice cream they not full fill as standard in a cup. Not same as in Island. So do choho top, not full dip.

  • 3/5 CK T. 1 year ago on Google
    Nice McD. Easy to find parking and spacious. There is also Driver thru service. This branch already using the self-service kiosk for ordering and payment, if you are not clear how to operate it, please ask for the assistant.

  • 4/5 Irwan Franky S. 1 year ago on Google
    Is just OK. But nobody assist the 2 old husband and wife ordering food. They fed up with the too modern ordering style just touch screen. The old people don't know how it's work. It's in 11am in the morning. While all staff busy. And the cafe staff just cleaning the table but not assist people how to order food. Sad..

  • 1/5 Lily Maria Mat S. 2 years ago on Google
    If you're looking for fast food service dine in for breakfast , DO NOT COME HERE!!! It took more than 20mins to get our NORMAL order, and another 10mins for the drinks! This is absolutely ridiculous for an established McD outlet. Please improve. You may look up the bad Google reviews as well for this outlet!

  • 5/5 Farwizah 1 year ago on Google
    Just normal mcd. However not suggested to go during peek hours. Dine in and take away you'll get your food faster. Friendly staff

  • 1/5 Lee Guang H. 1 year ago on Google
    Open until 2am but at 12.30am already stop order. Whats fast food mean?I dont think fast food last call is before 2hours the shop close

  • 4/5 Piti P. 1 year ago on Google
    Not bad but when huge orders came they get flustered a bit and they forgot 1 burger so we had to head inside and remind them as we're using drive-thru

  • 1/5 Suria E. 1 year ago on Google
    Very bad drive thru service. Ordered 2 ice blended chocolate and need to wait for 20 minutes until I had to go inside the store myself and ask them for my order. It turns out that they missed my order 🤦‍♀️

  • 5/5 Hafiz Hamdan (. 1 year ago on Google
    I generally do not expect 5 stars services at fast food restaurant because I understood the fast pace and hectic working environment. But I have to compliment the cleanliness of the premise and the staff are so generous with the word 'thank you '. Good feeling you know when you hear that. Kudos.

  • 1/5 Caroline L. 1 year ago on Google
    Staff is unprofessional. The store WiFi signal is strong. So we asked for password to log in. First answer was to wait a moment, and they just ignored the question. When we asked again, they said its "under maintenance ". This is not true as the WiFi is working, just need password. The staff just doesn't give a hoot. Sad.

  • 5/5 azhar a. 1 year ago on Google
    Good environment and service. Customers que at pay counter. Have to wait for few minutes. Anyway it's ok.

  • 2/5 Annie O. 2 years ago on Google • 1 review
    Ordered 2 spicy sesame Mc Chicken with egg but both burgers given were without fried egg!
    1 person found this review helpful 👍


Call +60 4-575 5358 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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