KLINIK PUTRA BERTAM INDAH image

KLINIK PUTRA BERTAM INDAH

Medical clinic

πŸ‘πŸ‘ As for today 25 september 2021, my comments are: Very nice environment, clean tidy, silent, comfort. I did call before coming, asking few question, the person pick up very fast and answer nicely, i come today for treatment, short waiting time which is great, very professional and respectful, their a... People often mention clinic, patient, pesakit, time, doctor, treatment, klinik, service, staff, rawatan,


Address

2, Lorong Bertam Indah 12, Taman Bertam Indah, 13200 Kepala Batas, Pulau Pinang, Malaysia

Contact

+60 4-579 3323

Rating on Google Maps

3.40 (77 reviews)

Open on Google Maps

Working Hours

  • Tuesday: (Prophet's Ascension), Open 24 hours, Hours might differ
  • Wednesday: (Prophet's Ascension), Open 24 hours, Hours might differ
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: (Lunar New Year), Open 24 hours, Hours might differ
  • Sunday: (Lunar New Year), Open 24 hours, Hours might differ
  • Monday: (Lunar New Year (Observed)), Open 24 hours, Hours might differ

Featured Reviews


Frequently mentioned in reviews: clinic (34) patient (20) pesakit (19) time (18) doctor (18) treatment (14) klinik (14) service (12) staff (11) rawatan (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 wanasan H. 2 years ago on Google β€’ 9 reviews
    As for today 25 september 2021, my comments are: Very nice environment, clean tidy, silent, comfort. I did call before coming, asking few question, the person pick up very fast and answer nicely, i come today for treatment, short waiting time which is great, very professional and respectful, their attire also clean n nice, doctor responded nicely, i have medical background so i guess they do explain in a good way assuming im not from medical background, fast service, price is cheaper than previous other clinic i have been, i dont understand why other people comment badly before, because i find everything is almost perfect, mayb they have improve a lot, and as for today, i honestly will recommend this clinic to my family and friends, overall, thank you so much for your excellent service. keep the good work ya sincereley, hafizah wanasan
    10 people found this review helpful πŸ‘

  • 1/5 Warisan B. 4 years ago on Google
    Opened early, but Dr arrival only ar 10am. So keep your sickness until 10+ am because whatever complain you have will only be entertained once the dr arrived. A very negative customer's experience, despite the clinic now operate at their new location (beside skbi). When you have no fantastic experience here, there is no reason to come back. Customer's service need to be improve, talk with eye contact is like waiting for a miracle to happen. Heed for a smaller clinic where the service is more to offer than a luxury clinic like this but otherwise.
    7 people found this review helpful πŸ‘

  • 5/5 jayasree r. 3 years ago on Google
    I did ear suction to remove blocked ear wax. I would rate 10/10 for the doctor, services and equipments used. Fast and painless and cheap. Highly recommending this clinic.
    5 people found this review helpful πŸ‘

  • 1/5 Umsa S. 5 months ago on Google β€’ 72 reviews
    Very terrible panel clinic.. Micare already covered for covid swab test but they ask me to pay. Hopefully Micare remove from the list panel clinic Nonsense clinic.

  • 5/5 Abdul H. 1 year ago on Google β€’ 22 reviews
    I only had to wait less than 5 minutes. The nurses worked quickly and were polite. Dr. Sharifah ran the necessary tests and the examination needed. She explained my illness and the course of action. I was extremely pleased with my visit to Klinik Putra Bertam Indah.
    3 people found this review helpful πŸ‘

  • 1/5 fizrie f. 2 years ago on Google
    (Translated by Google) Call Ask if you can scan the baby staff say yes, dh until dh tggu time see Dr, Dr say x reti use ultrasound..lol..Dr vet Pon reti scan the cat's stomach..if x leh scan say x leh scan x da la aku nk dtg malam2 kt klinik hg .. (Original) Call Tanya boleh scan baby staff cakap boleh, dh sampai dh tggu time jumpa Dr, Dr cakap x reti guna ultrasound..lol..Dr vet Pon reti scan la perut kucing..kalau x leh scan cakap x leh scan x da la aku nk dtg malam2 kt klinik hg..
    4 people found this review helpful πŸ‘

  • 5/5 kalsom r. 1 year ago on Google β€’ 8 reviews
    First time bringing my kids here. Everything was good. I'm satisfied with the doctor service. But please know that, a lot of people coming here. Your waiting time might be more than one hour.
    2 people found this review helpful πŸ‘

  • 5/5 aliaa shafinas mohd d. 1 year ago on Google β€’ 16 reviews
    Went to the clinic at 1am for allergic reaction emergency. There were already some patients at the clinic but the wait was very short (less than 5 mins). The doctor was very good too
    1 person found this review helpful πŸ‘

  • 1/5 Rosmira Mohd s. 7 months ago on Google β€’ 4 reviews
    It's new this Sunday, a female Indian doctor.. not friendly with boys, she's a crying boy. before it was fine, the male doctor took my son's blood.. we said no, let me hold the blood, the doctor can say no, ok, see if I hold him, I'm willing to put him on the bed to let the boy cry.. with a rude nurse shaking the child's hand It's not the first time I've been to this Indian doctor with a nurse shift on Sunday morning 10/9/23..
    1 person found this review helpful πŸ‘

  • 1/5 Kak L. 3 years ago on Google
    (Translated by Google) 10th Feb 2021, meet Dr Izat (Staff named Dr) the patient's condition is weak + lethargic due to infection & allergic antibiotic medication taken on 8th Feb 2021. The 10th night I met a Dr man. The patient had just sat in a chair but Dr was already restless like a heat worm. Patients come to receive clinical treatment but it is different. Dr turned into Ustz.πŸ˜‚ He said that the patient's body had internal problems and then the atmosphere in Dr's room changed into an Islamic treatment center. The patient is weak and lazy to serve because of Dr and then the patient is weak and test Dr. If it is true that a Muslim nurse why must give a gem to the hands of the heirs? Why make a treatment using a black rosary chain/beads ?. I have to ask a lot of questions to patients, do I see anything wrong with my body? if it is the patient can see the jinn creatures, such questions do not need to be asked !. I have finished my treatment, can this Dr. ask the patient if they see the light on my chest ?. What funny question did this Dr ask the patient ?. of course the patient gives the answer yes! that's why the patient saw the light of the lamp above his head Dr! πŸ˜‚. The patient, on the other hand, is upset with Dr's behavior upside downπŸ€¦πŸ»β€β™€οΈ. Dr ni split many times in front of the patient pulak tu. the middle patient vomited again he vomited🏻🀦️Why didn't Dr ni do the full treatment on the patient until he recovered ?? and leave the patient back in a weak condition. The doctor who treated looked restless and went to treat other patients. If this Dr is really an Islamic nurse, why is the Prayer read never heard and sounds a bit strange? why push a patient to another nurse other than the clinic? During Dr. Tu's treatment, he was restless. whereas the patient is absent or has a disruptive or internal problem. If it is true that an Islamic nurse, there is no need to make a fuss in the clinic and embarrass the patient in a clinic where Dr. is doing Islamic treatment and not clinical. If Dr wants to do Islamic treatment, there is no need to be in the clinic, do it in a suitable place. Patients do not come to receive Islamic treatment. An Islamic nurse does not need to use tools such as bracelets / chains / gemstones / or so, just a verse from the Quran is enough. (Original) 10hb Feb 2021, jumpa Dr Izat (Staff beri nama Dr) kondisi pesakit lemah+lesu akibat infection& allergic ubat antibiotik yang di ambil pada 8hb Feb 2021. Malam 10hb jumpa dengan seorang Dr lelaki ni. Pesakit baru sahaja duduk di kerusi tapi Dr sudah gelisah macam cacing kepanasan. Pesakit datang nak terima rawatan clinical tapi lain pula jadinya. Dr bertukar menjadi Ustz.πŸ˜‚ Dikatanya badan pesakit ada masalah dalaman lalu bertukar lah suasana di dalam bilik Dr menjadi pusat rawatan islam. Pesakit sudah lemah malas nak layan karenah Dr lalu pesakit pun buat2 lemah dan uji pula Dr ni. Jika benar seorang perawat Islam mengapa mesti memberi sebutir batu permata pada tangan waris? Mengapa membuat rawatan menggunakan rantai/bijik tasbih berwarna hitam?. pastu tanya banyak soalan kepada pesakit ada nampak apa- apa tak dibadan saya? kalau ia pun pesakit tu boleh lihat makhluk jin sebagainya soalan seperti itu tidak perlu ditanya!. dah habis rawat boleh pula Dr ini tanya pesakit ada nampak cahaya tak didada saya?. Soalan lucu apa lah Dr ini tanya pada pesakit?. sudah tentu lah pesakit beri jawapan ya! sebabnya pesakit nampak cahaya lampu di atas kepalanya Dr! πŸ˜‚. Pesakit pula naik rimas dengan tingkah laku Dr ini kehulu kehilirπŸ€¦πŸ»β€β™€οΈ. terbelahak banyak kali pula Dr ni depan pesakit pulak tu. pesakit tengah muntah lagi muntah la diaπŸ€¦πŸ»β€β™€οΈKenapa Dr ni tak buat rawatan sepenuhnya pada pesakit sehingga sembuh?? dan biarkan pesakit balik dalam keaadaan lemah. Dr yang merawat pula kelihatan gelisah dan pergi merawat pesakit yang lain. Jika Dr ini benar seorang perawat islam, mengapa Doa yang dibaca tidak pernah di dengar dan bunyi agak pelik? mengapa hendak tolak pesakit kepad perawat lain selain dari klinik? Semasa rawatan Dr tu pula yang gelisah. sedangkan pesakit tidak ada atau mengalami masalah ganguan atau dalaman. Jika benar seorang perawat islam, tidak perlu lah hendak kecoh dalam klinik dan aib kan pesakit di dalam satu klinik yang Dr sedang buat rawatan islam dan bukan clinical. Jika Dr hendak buat rawatan islam tak perlu lah berada di klinik buat lah di tempat yang sesuai. Pesakit bukan datang untuk terima rawatan islam. Seorang perawat islam tak perlu lah gunakan alatan2 seperti gelang/rantai/ batu permata/ or sebagainya cukup sekadar ayat Al-Quran.
    1 person found this review helpful πŸ‘

  • 1/5 Ieka S. 2 years ago on Google
    (Translated by Google) Why is it so hard to pick up this call? (Original) Kenapa susah sangat nak angkat call ni ?
    1 person found this review helpful πŸ‘

  • 5/5 Khairul a. 2 years ago on Google
    (Translated by Google) ALHAMDULILLAH, it's easy to deal with this clinic, I came to wash my ears just now, I told my message, then I brought it to the room, then I washed it until 15 minutes and settled. The best pound service, satisfied with the reasonable price. (Original) ALHAMDULILLAH senang berurusan dekat klinik ni ,saya dtg utk cuci telinga sebentar tadi,saya beritahu mslh saya then terus dr bawa msok bilik then terus cuci x smpai 15 minit dh settle .Layanan pon terbaik puas hati harga berpatutan.Recommend sgtπŸ‘πŸ‘πŸ‘
    1 person found this review helpful πŸ‘

  • 1/5 Jan K. 1 year ago on Google
    (Translated by Google) I have never seen a clinic that takes a long time and is not patient ... I have to wait until 3+ hours to see a doctor ... what kind of clinic is that? Anyone who feels that the service has lost the hospital can try here ... (Original) Tak pernah jumpa lagi klinik yg ambik masa pya lama nk tgk patien...dah la bwk warga emas kena tggu sampai 3+jam baru jumpa doktor...klinik apa kebenda mcm tu😑😑😑 Sapa yg nk merasa servis kalah hospital gh boleh mai try sini...
    1 person found this review helpful πŸ‘

  • 1/5 copii 1 year ago on Google
    (Translated by Google) slow service The middle baby is pale blue, short of breath, can laugh and laugh, slow to do work. Come on, there is no one star. workers to doctors all have no brain to think. the baby is only 2 and a half months old, you can slow down, laugh and laugh. I already know that the boy has to go to the hospital, talk about it early, can you let it take a long time, then go into the treatment room for a minute and say here to go to the hospital. ask where the hospital is, you don't know even the doctor himself doesn't know where the hospital is (Original) service lambat . bayi tengah pucat biru sesak nafas perkerja boleh gelak gelak , lambat lambat buat kerja . ikut kan satu bintang pon tak ada . pekerja ke doctor semua tak ada otak nak fikir . bayi tu baru 2 bulan setengah kau boleh lambat lambat , bergelak gelak . dah tahu budak tu kena pergi hospital cakap awal awal ni tak , boleh biar lama lama pastu masuk bilik rawatan baru seminit cakap kene pergi hospital . tanya hospital kat mana pon tak tahu even doctor sendiri tak tahu hospital kat mana
    1 person found this review helpful πŸ‘

  • 1/5 hidayah s. 1 year ago on Google
    (Translated by Google) The staff is less friendly, the doc chats more, wants to treat the patient in a playful way. I want to report. Get the best doctor and staff, MMG is the best. But last time the MMG staff didn't come. Morning. I called to complain, he hung up. 😑😑😑😑😑 (Original) Staff kurang ajaq, dok sembang jaaaa lebih, nak layan pesakit main2 jaaa. Nak kena report. Dapat doktor dan staff yg terbaik MMG best. Tapi last Time mai staff MMG kurang ajaq. Waktu pagi. Sy call nak complain dia letak fon. 😑😑😑😑😑
    1 person found this review helpful πŸ‘

  • 1/5 f n. 1 year ago on Google
    (Translated by Google) 2 days ago, my mother went to the clinic because she was sick, her cough and mouth were numb and crooked. Dr. can you tell me what to do about it? My mother's eyes have already started to tear up. Why don't you go to Dr. Gov's clinic to get germs? Mom wants to do physio all the time. How can Dr Klinik Putra do anything? Why treat patients more? (Original) 2 hari lpas mak sy gi klinik sbb dia sakit tkak,btuk n mlut dia mcm jd kbas n senget. Dr boleh ckp xda apa n bg ubt smbur tkak tu. Smlm mata mak sy dah mula sepet skli. Bla gi klinik gov Dr ckp kna jgkitan kuman. Mak kna buat fisio semua skli. Mcm mna eh Dr klinik putra boleh ckp xda apa?knapa treat patient lbih krg ja?
    1 person found this review helpful πŸ‘

  • 1/5 Muhd A. 6 months ago on Google β€’ 5 reviews
    Slow service. If you just going for medicine non emergency cases. Just go other faster clinic

  • 1/5 Nuraini Md N. 7 months ago on Google β€’ 4 reviews
    Malaysian Day so most of the clinic are closed. Im not satisfied with the female Indian doctor services. You cant just gave treatment based on assumptions then if not OK I have to come back again to get reference letter. Lousy services & very slow.

  • 1/5 Jay N. 2 years ago on Google
    Bad management, bad attitude of the staff working there (lazy to help, irresponsible, don't care whether your problem solve or not, keep delay especially writting medical report), maybe the Doctor there also the same attitude that why their assistant also act like that, the staffs there even disconnect my phone call 2 times, purposely don't want pick up call to explain when they know they are wrong, give out a lot of zero promises like "Ok i will get back to you" with no news then. When u call back to follow up what is the status they will just keep repeating the same answer "Don't know/memang lambat macam ini/not you only but many still pending/patient banyak everyday/wait Doctor free only can ask for u/later & later only get back to u/the person u call last time Cuti hari ini so u need to call back other day/No person in charge for u/kita sibuk sekarang so byebye..." I suspected their management system still even lousy than government clinic/hospital. Still got lot of improvement area for a clinic. So, definitely NOT RECOMMEND to go this clinic if u need a long term good service!

  • 1/5 Junaidah I. 2 years ago on Google
    (Translated by Google) The clinic phone went unanswered. Apparently the phone is silenced (silent mode). It's hard when it's an emergency like this, I want to ask about anything related, such as medicine. (Original) Telefon klinik tak berjawab. Rupanya telefon tu disenyapkan (silent mode). Susah la kalau kecamasan mcm ni, nak tanya apa2 yg berkaitan cthnya ubat.

  • 3/5 MiraJay y. 1 year ago on Google
    (Translated by Google) Very comfortable. Net. The staff is also good. Whatsapp also replied (even though the reply was late). Can go here. BUT BEWARE I went here twice during the day. Two or two times I went it was slow. Too many people. If you don't rush, it's okay. If you have an elderly person who is not willing to let him wait for a long time, please choose another clinic or go when people are not there (Midnight. since he is open 24 hours). (Original) Very comfortable. Bersih. Staff pun layan baik. Whatsapp pun reply (walaupun reply lewat). Boleh pergi sini. TETAPI BEWARE I went here twice waktu siang. Dua dua time I pergi tu slow. Terlalu ramai. If you tak rush, its okay. If you ada warga emas yang tak sanggup you nak biarkan dia tunggu lama, Please choose klinik lain atau pergi waktu orang tak de (Tengah malam. since dia buka 24 hours).

  • 5/5 Mat J. 1 year ago on Google
    (Translated by Google) The clinic here, the service is the best and the doctor is very friendly in treating patients and has good experience in providing treatment. Thank you to all the staff concerned (Original) Klinik sini servis dia mmg terbaik dan dokter sangat mesra melayan pesakit dan mempunyai pengalaman yang baik dalam memberi rawatan .tk utk semua staff yang berkenaan

  • 5/5 Suka S. 2 years ago on Google
    (Translated by Google) The fastest clinic sy ever went to. Come for ear treatment. The first time in an hour. Always indeed xdptla an hour. The second time is 10 minutes. The best oath. Hope to open a branch in Kluang, Johor Pulak. This is a comfortable clinic. (Original) Klinik paling cepat sy pernah pegi. Dtg utk rawatan telinga. Kali pertama sejam. Selalu memang xdptla sejam. Kali kedua 10 minit je. Sumpah best. Semoga bukak cawangan kt kluang johor pulak. Klinik yg diredai ni.

  • 5/5 Vulture S. 2 years ago on Google
    (Translated by Google) My son is afraid of the doctor, if he enters the doctor's room he must cry. BUT COMING TO THIS CLINIC, MY CHILD DOESN'T WANT TO GO BACK. BEST. (Original) Anak saya takut doktor, kalau masuk bilik doktor mesti menangis. TAPI DATANG KLINIK NI, ANAK SAYA TAK NAK BALIK PULAK. TERBAIK.

  • 1/5 Abu B. 2 years ago on Google
    Kaunter bagi ubat buat muka bila kita reject certain ubat. Budak 4 bulan bagi ubat makan mmg la org xmau. Nonsense.

  • 5/5 Amal A. 2 years ago on Google β€’ 1 review
    went there on a Sunday, around 12 noon for ear infection checkup. this is my first time here, and definitely wont be the last because of the good first impression. i called to ask about ENT clinic before coming, and my call got answered within few rings only. Charges for consultation,ear infection checkup, earwax removal, and 5 ear medications is very reasonable (less than rm200). waiting time is short, waiting area is clean, tidy and comfortable. clinic accept debit card payment. toilet only one, but clean. doctor was very understanding, attentive to my complaints about my condition, professional, and she took time to discuss the checkup result with me which i reallyΒ² appreciate. the clinic and pharmacy assistants, were also kind and helpful, professional and all smile, (save for the registration lady). all in all, 5 stars from me. keep up the good work.
    5 people found this review helpful πŸ‘

  • 5/5 Major A. 5 months ago on Google β€’ 1 review
    The female dr, i think her name is Dr Aini, she checked my son's ear. Explained in full detail. She gave a treat for my son and he did not even cry once. Very Gentle. Very informative and reassuring. I will definitely choose this clinic over others.


Call +60 4-579 3323 Open on Google Maps

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