2/5 Laziza A. 1 year ago on Google
As
a
person
who
is
having
experience
in
multiple
countries
airportsโ
,
I
hope
you
will
find
reviews
useful.
Whatโs
special
about
place:
easy
access
toward
airport,
and
as
person
who
travels
seasonal
from
this
airport,
I
can
surely
say
airport
structure
is
improving
Year
by
year,
itโs
impressive.
Customer
service:
As
a
airline
professional,
I
assure
you,
staff
in
airport
need
customer
service
training,
fly
in
the
morning,
afternoon
or
midnight,
I
never
see
staff
follows
grooming
standards,
I
never
saw
any
staff
is
welcoming
the
passenger
who
is
approaching
to
the
check
in
counter
with
smile,
no
greeting,
zero
professionalism
๐คฆ๐ฝโโ๏ธ.
Today
I
had
flight
with
Wizz
Air
TAS-AUH
with
flight
number
5W
7160,
and
I
had
very,
very
bad
experience
with
the
airport
and
airline
service,
itโs
to
disappointing
and
sad
๐.
Even
though
I
was
in
priority
counter
it
took
more
than
55
minutes
to
reach
to
counter.
Once
I
wanted
to
approach
to
airline
representative,
gentleman
name
was
Farhod
Khodjaev,
he
didnโt
react
even,
it
shows
how
much
nonadequate
and
nonprofessional
is
airline
representative
itself(
he
really,
really
needs
โcustomer
service
โ
training,
still
I
have
a
doubt
that
he
had
one).
Due
to
late
arrival
of
inbound
flight,
weโre
expecting
for
an
hour
delay
in
departure.
No
information
given
by
counter
staff
about
delay
or
gate
number.
Not
a
single
security
questions
are
asked
while
check-in
process
.
Itโs
against
safety
and
security
protocols.
So
many
things
needs
to
be
improved
.
But
still
thanks
for
ADM(forgot
to
take
his
name)
for
his
approach
and
being
a
good
listener
for
the
feedbacks
and
complaints
I
did.
Cleanness:
itโs
clean
enough
Overall
experience:
I
really,
really
would
ask
from
local
airport
authorities
to
take
the
control,
what
is
happening
with
the
ground
services,
as
Uzbekistan
is
going
to
become
one
of
the
most
visited
destinations
in
future.
And
I
really
wish
whoever
is
visiting
to
our
country
airport
will
leave
the
place
only
with
good
impression.
Boarding
gate
area:
clean,
tidy,
accurate,
announcement
๐ข
are
listenable.
You
can
have
food
and
beverages,
plus
there
is
free
wi
fi
access.
I
hope
local
airports
concerns
consider
my
feedback
and
will
action
accordingly.
3 people found this review helpful ๐