1/5 Rebecca S. 1 year ago on Google
This
was
my
second
visit
with
Dr.
Sunjay
Lad.
I
had
my
first
visit
in
October
of
2022
so
this
was
my
six
month
cleaning.
Upon
arrival,
everyone
is
always
very
friendly
there.
I
like
the
staff.
I
had
my
teeth
cleaned
with
Olga.
She
asked
me
if
I
had
any
pain
or
presenting
complaints.
I
told
her
last
time
(in
October)
I
had
some
sensitivity
in
one
of
my
bottom
right
teeth
(like
the
first
molar).
She
said
it
could
just
be
a
sensitivity
issue
but
she
checked
it
out
and
she
began
cleaning.
She
said
nothing
stood
out
to
her.
As
she
was
cleaning,
she
started
on
the
bottom
right.
She
was
a
little
rough.
A
few
times
she
rinsed
my
mouth
and
suction
and
it
was
pretty
normal.
She
then
went
to
the
left
side,
did
her
thing,
then
came
back
to
the
bottom
right
side.
She
was
cleaning
and
I
felt
a
very
small
piece
of
something
in
my
mouth.
I
thought
it
was
a
piece
of
an
almond
(I
had
almonds
earlier
in
the
morning,
gross).
She
rinsed
my
mouth
again
with
the
water
and
oh
my
god
-
it
hurt
so
bad.
Immediately,
the
sensitive
area
hurt
so
bad
it
was
almost
unbearable.
I
told
her.
She
stood
up,
looked
at
my
chart
and
said
"oh
looks
like
a
filling
came
out
or
you
have
a
chipped
tooth."
I
asked
her
if
she
picked
the
filling
out
when
she
was
cleaning
on
accident
and
she
said,
"nooo.
I
did
not."
I
said,
it
just
started
being
this
sensitive
in
this
moment.
She
said
"oh
it's
the
water."
A)
why
would
it
barely
become
THAT
sensitive
in
that
moment?
B)
why
would
you
barely
be
telling
me
that
about
10-15
minutes
in
if
it
was
out
the
whole
time?
C)
How
did
it
chip/fall
out
before
the
exam
and
neither
you
nor
I
noticed
from
the
time
you
started?
D)
It
was
something
I
mentioned
when
I
first
arrived
so
upon
your
exam,
it
should've
stood
out
to
you
if
there
was
really
something
wrong
there.
She
finished
cleaning
and
told
me
that
she
didn't
have
a
mirror
or
camera
for
me
to
look
at
my
mouth
but
for
sure
she
said
she
didn't
do
it.
Dr.
Sunjay
Lad
came
over
to
examine
my
teeth.
He
told
me
that
I
needed
a
filling
on
the
bottom
right
tooth.
I
told
him
what
happened
and
he
said
"oh,
your
teeth
are
just
sensitive.
it
is
really
cold
water."
I
reiterated
to
him
that
I
thought
she
knocked
out
my
filling
and
he
avoided
the
question/comment.
At
this
point,
I
was
really
frustrated.
I
went
to
check
out
and
the
office
desk
lady
(whose
name
I
don't
remember
right
now
but
she
is
super
nice
so
I'm
sorry)
quoted
me
$555
for
2
fillings.(so
$277.50
each).
If
I
needed
these
fillings
because
they
weren't
filled
previously,
I
would
completely
understand
it.
But,
not
even
taking
ownership
or
offering
any
resolution
and
really
just
ignoring
the
root
of
the
problem
was
really
a
bad
feeling
for
myself.
I
felt
like
no
one
believed
me
as
a
patient
or
human
and
I
had
no
trust
left
for
this
office
so
I
declined
the
fillings
and
found
a
different
spot
to
do
them.
I
mean,
at
the
end
of
the
day,
my
first
experience
here
was
great.
The
staff
is
very
friendly
and
nice.
However,
Olga
is
not
truthful
and
they
seem
to
not
believe
their
patients.
I
went
home
and
looked
in
the
mirror
at
my
tooth
and
there
was
a
huge
hole
in
my
tooth
where
my
filling
was.
It
was
definitely
not
there
the
previous
day
or
even
the
morning
of.
I
will
not
be
returning.
I
am
extremely
disappointed.