Incredible bang for your buck. Excellent location, clean, friendly staff, and the best hotel breakfasts I've ever had at this price point. I was planning on staying two nights here and I extended my stay to four!

Great disappointment. We booked a pick-up at the airport and had confirmation by e-mail, but they didn't show up. Reason: we do not pick up from the airport, only bring people to the airport. Finally arriving at the hotel, their WiFi doesn't work. Maybe there is tomorrow, maybe not. Of course these things happen. But the way our complaints were handled was quite frustrating. Hardly listening, no apologies and mostly no solutions. I'd avoid this hotel, because there are plenty good hotels nearby.

A very nice place to stay with good breakfast. Only a few blocks walk to many restaurants.

Nice place small room but that's all you need close to everything, if you want good tacos look for tacos el limo

This hotel was a beautiful place to stay. Quite comfortable and accomadating, it would be a great place to come back to. The staff were kind and hospitable in atranging a reservation for our party at a nearby upscale testaurant. l also found it clever and amusing how each room is named after a different Mexican state.

The room is clean and free of weird odors, the room is nice just to rest you can hear the other guest to take their breakfast if you are in the first floor; the breakfast is all you can eat but have not a lot of options, the workers are really kind and they give you advices to move in the city. There is no laundry service, but there is a lot of it around de hotel just need to ask. The parking is private but is not in the hotel, is 2 blocks away the hotel, and sometimes could be already full, that could be inconvenient. The A/C is really a bless for hot days.

First of all the room has a funny smell. After 10 min you will get use to it. If you have a baby or a toddler i don't recommend you this hotel. It doesn't have hot water. The air conditioner is to good. Breakfast is good that all.

Sorely lacking. Bathroom in bed need of remodeling. Shower head fell off when I touched it. Shower curtain 2 inches short of right. Consequently after all showers, water everywhere. Mattresses hard and lopsided. All night I felt as if it would fall off. Breakfasts were bland and uninspired. Staff was excellent. All were accommodating and attentive. Management needs to pay attention to state of building and creativity on the kitchen.

Ok

It was adequate. Its best feature was being in walking distance from Parqué Marimba. Rooms are dark and stuffy, and the staff tried but failed to be helpful with directions or advice. I would say it’s a good value, but actually I’ve stayed in much nicer places for less. On the other hand, it’s Tuxtla; so maybe my expectations were too high.

Merida is a very quaint city... it's very clean, very low on crime and the people are super nice. Hanging out in the early evening till 8:30ish or so you will always find something to do. The hotel will surprise you, the staff creates funny little animals and characters out of the towels...trust me you will laugh at some of them. The staff is very nice about service and helping you find something to do. The pool and bar areas are great even the court yard to just relax with a book by the fountain. You'll love staying here... then why not an excellent review... well its very old and not all the amenities you would like as a traveller are there, but the A/C works great, however the Water is NOT filtered, so stick with bottled water for drinking and brushing your teeth.

They cancelled our room even though we messaged to say we would arrive late, so we had to re book on arrival, the hotel was extremely noisy, the rooms are small and dark, and you can hear that everything happening outside. Is pretty but if you want to rest you need to bring good ear plugs.

Even with a language struggle we were met with alot of 😃

Very clean good water pressure and very quiet