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Frequently mentioned in reviews: nous (14) phone (11)
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  • 5/5 John T. 2 years ago on Google • 240 reviews
    Amazing wonderful.
    1 person found this review helpful 👍

  • 2/5 charbel k. 5 years ago on Google • 38 reviews
    Doesn't have all the products they claim they have...
    1 person found this review helpful 👍

  • 5/5 Lili De G. 5 years ago on Google • 125 reviews
    Friendly!

  • 1/5 Christopher J. 1 year ago on Google • 106 reviews
    Editing my review: Extremely rude and horrendous staff.. After visiting 3 days the shop for one sim activation, the lady there was so rude saying she cant do anything and call 5000 and when i call 5000 they ask you to go to store.. She even took her sim tray pin and asked my phone to remove the sim card so violently.. Keep up Orange, i will change to other provider who atleat take some care about their customers..

  • 1/5 Emily 1 year ago on Google • 106 reviews
    The staff wasn't friendly and didn't help us at all. We had some questions about a subscription we had but the guy looked at us like we were aliens and only said "this is something we can't help you with". Which is not true, as we've already done it at another Orange shop. I don't recommend this orange shop.

  • 1/5 Michał Błachut (. 3 years ago on Google • 38 reviews
    They can't even put the openings hours correctly... I came from other side of the city and it was closed on Sunday...

  • 1/5 Malcus E. 2 years ago on Google • 25 reviews
    In store - horrendous customer service level I'm using Orange as a network provider since few years already and since my mobile phone is getting old I went to ask them if they would have something to propose (a high end phone) in terms of monthly payment and/or pre paid devices promos.... there were two guys really not willing to advice that just answered to me: *what do you want?*... then I explained that I would need info about what Orange has to offer before to make a choice but they just replied that they have hundreds of products... immediately understood that there was no point to waste my time with them... you just have lost a client.

  • 5/5 Amal A. 3 years ago on Google • 20 reviews
    good customer services

  • 5/5 B “Improbable” M. 2 years ago on Google • 9 reviews
    Cool

  • 1/5 Like M. 2 years ago on Google
    (Translated by Google) We had gone a few weeks ago to pick up a phone for which there was a reduction of 200 euros on the condition of a subscription that we already had. When we entered the store, we said hello and walked straight to the affected phones. A very rude saleswoman and not at all presentable, as much in the way of dressing as in the way of speaking, with false freckles (that is very barakki, but anyway, let's move on) called out to us and told us that their computer system is not working. We were telling him we'll come back later but just want to know if the phone was in stock. She replies that she does not have time to go and see and that the promo we were talking about does not exist. Except that, the television just above the phones was showing the advertisement with the relevant promo, so we show him the screen and replied by chewing on his quid like a cow that no, it must be a computer error because it is not at all aware. We show her then that it is indicated on their website and there, the big answer "I'm just a saleswoman, not a computer scientist". In short, not even an effort to go and check what I'm saying. It's nonsense, I have rarely seen such a manner of speaking with such disrespect, and above all, a minimum of being presentable on oneself. In short, we went the same day to that of the woluwe shopping and we had obtained the telephone with the promotion of 200euros and greeted with respect above all. (Original) Nous étions allé il y a quelques semaines pour prendre un téléphone dont il y avait une réduction de 200 euros à la condition d'un abonnement que nous possédions déjà. Lorsque nous sommes entré dans le magasin, nous avions dit bonjour et nous nous sommes rendu directement vers les téléphones concernés. Une vendeuse très impolie et pas du tout présentable, autant dans la manière de s'habiller que dans la manière de parler, avec de fausses taches de rousseurs (cela fait très barakki, mais bref, passons) nous a interpellé et nous dit que leur système informatique ne fonctionne pas. Nous lui disions que nous repasserons plus tard mais voulons juste savoir si le téléphone était de stock. Elle nous répond qu'elle n'a pas le temps d'aller voir et que la promo dont nous lui parlions n'existe pas. Sauf que, la télévision juste au dessus des téléphones montrait la publicité avec la promo concernée, nous lui montrons donc l'écran et nous répondit en mâchant sa chique comme une vache que non, ça doit être une erreur informatique car elle n'est pas du tout au courant. Nous lui montrons alors que c'est indiqué sur leur site internet et là, la grande réponse "Je suis juste une vendeuse, pas informaticienne". Bref, même pas un effort d'aller vérifier ce que je dis. C'est du grand n'importe quoi, j'ai rarement vu une telle manière de parler avec tant de manque de respect, et surtout, un minimum être présentable sur sois même. Bref, nous sommes allé le jour même à celui du shopping de woluwe et nous avions obtenue le téléphone avec la promo de 200euros et accueillis avec respect surtout.

  • 1/5 Ruxandra I. 2 years ago on Google
    Vendeuse impolie! Aucune motivation! Aucune information utile! La flemme de travailler très présenté

  • 5/5 Louis E. 2 years ago on Google
    (Translated by Google) top top I go there often the salesperson named Mike is my favorite, always listening and very welcome (Original) top top j'y vais souvent le vendeur qui s'appel Mike est mon préférer toujour a l’écoute et tres bonne accueil

  • 1/5 Hajar B. 3 months ago on Google • 3 reviews New
    Friendly staff but when you try to contact them by phone, no one answers!! Never !! It's really shameful! Very few Orange shops answer the phone!! Really what's the point of putting a number to contact you if no one will just pick up the phone to listen to the customer!!


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