Highly recommended! I had several pieces of jewelry sized and modified. The price was unbeatable and the customer service was impeccable. When my heirloom ring that was sized got a hairline crack in it, I took it back and Gonzo repaired it on the spot and without charge! He is a pleasure to deal with. Will never go anywhere else for my jewelry needs. Thanks again, Mr. Gonzo!

Staff was friendly and professional. I like the fact you have to be "buzzed" in and out of the place. I had some professional appraisals done. They also have decent inventory to look at and purchase.

The service is exceptional and very friendly - they make an effort to make people feel comfortable. They also have a good selection of jewelry including some very nice estate pieces.

Absolutely love this store. The staff is amazing and personable.

They took good care of me until I found out the person who changed my last battery on a sentimental watch that is no longer made compromised the battery containment tray and now my watch doesn't keep time correctly anymore.

Excellent service and quality products

Great shop, great people and outstanding work. A place you can trust with your jewelry.

Very friendly. Did some work on my wifes ring and they did a great job at a very reasonable price.

I have bought several pieces and have had custom pieces made at karat creations ..... they are the only people I trust

Nice place to get accessories

They did a fabulous job repairing my wedding set at a very reasonable price.

If you are over the age of 60, you might find their selection nice. If not, don't waste your time shopping there.