Optimal Healthcare

Medical clinic Chiropractor Sports medicine clinic Pain control clinic Sports medicine physician

😐 Still skeptical on why you have to pay office copays all in advance when copays are supposed to be per visit (my mom has the Medicare devoted health plan which is in-network). I was told it was because it's hard to keep track of copayments with as many patients coming and going as there are. Still s... People often mention pain, care,


Address

2709 Palmer Hwy, Texas City, TX 77590

Website

optimalhealthcaretx.com

Contact

(409) 948-1000

Rating on Google Maps

4.40 (31 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 7:30 to 11 AM, 2 to 6 PM
  • Tuesday: 7:30 to 11 AM, 2 to 6 PM
  • Wednesday: 7:30 to 11 AM, 2 to 6 PM
  • Thursday: 7:30 to 11 AM, 2 to 6 PM
  • Friday: Closed
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: pain (8) care (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 TxGemini 9 months ago on Google
    Still skeptical on why you have to pay office copays all in advance when copays are supposed to be per visit (my mom has the Medicare devoted health plan which is in-network). I was told it was because it's hard to keep track of copayments with as many patients coming and going as there are. Still seems kind of shady to me. Another thing is how they try their hardest to "sell" you their service. During the evaluation & X-ray review, the consultant was constantly repeating over and over the problems they saw in an attempt to "convince" you that this place will solve all your back ailments. Reminds me of the snake oil priests who perform so-called 'miracles' by putting their palm on your forehead and praying. My mom gave it a shot anyways, despite their annoying & unprofessional selling tactics. I refused to pay all of the future copays all at once as they suggested (I really don't think that's legal & I will be looking more into that). Instead I'm just paying month to month (but still had to sign a contract??) using my credit card. They tried to get me to sign up for care credit to pay the eight hundred and something dollars worth of copays all at once. DO NOT, I repeat DO NOT sign up for care credit just for this place. Care credit is a trap unless you have the means to pay off your bill entirely within the specified period (otherwise 30% interest rate -trust me, I've been there) and the provider gets all their money up front from care credit and you're stuck with the bill if you decide you want to cancel. It's very hard to get your money back for unused services then. Be sure to get copies of the documents you sign. You have to ask for them upon signing. Anyways, ad break over; getting back on topic....I can't really review the actual long term effect of the services as of yet. My mom has only been to 4 sessions (which you basically just walk in, go to one of the machines they have and if you need your back popped, they will pop your back or whatever). No individualized, specialized or customized treatment plan for you or anyone. My mom says she feels better after a back cracking, but hey, if it will save us $150 a month, I will just do it myself if that's all she needs. I'm giving this place a little longer to step it up a notch, otherwise I will be cancelling all future appts and putting a stop payment on my cc.
    6 people found this review helpful 👍

  • 1/5 David A. 1 year ago on Google
    I have had two back surgeries, and have been going to chiropractors for over 20 years. I went against my better judgement because the pain I have daily with my neck, back and legs, quite frankly, I am desperate to find some relief and signed up with Optimal Healthcare after listening to Dr. Craigs Miracle Elixir speech. I really feel like I was at a circus and was watching one of the vendors sell me the miracle elixir that cures all. Dr. Craig has a gift of a salesman that is for sure. After my first 2 visits and one and only adjustment (if you want to call it that). I was in more pain after the other Dr. "adjusted" me. He did the exact same adjustment on me as he did to the guy before me. They asked me when I came in that day what was hurting me the most, I said my neck, and the chiropractor didn't ask me anything, very unprofessional and shame on me for not staying something at the time but you're supposed to "trust" them, right? I do not feel comfortable with their service at all. I've cancelled my services and am still waiting for the refund - How long does it take? They were sure quick to take my money! Do yourself a favor and go somewhere else.
    3 people found this review helpful 👍

  • 1/5 Valorie R. 2 years ago on Google
    At first I thought this would be a great fit for my chiropractic needs. The 3rd time I went, I started my routine (everybody does the exact same circuit of treatment) and I was then waiting for my turn with the chiropractor and as I watched him work on several people he never once cracked the chart of the person to see what their issue/s were. My turn came and he manhandled me so much that by the evening I was in so much pain, followed by vomiting half the night into the next day. This is not a good way to help people. I've been going to chiropractors for almost 30 years now, never have I become so ill from a session. I would never recommend this place for care.
    3 people found this review helpful 👍

  • 5/5 Dawn M. 1 year ago on Google
    The staff are very professional. I have been getting treatment off and on since July 2019. I like their therapy better than occupational or physical therapy. I have arthritis in just about every joint you can think of. Their therapy helps with every inch of your body. Dr, Greg and Dr. Joel are phenomenal at what they do! The rest of the crew are exceptional and give you one on one support! They work together as a team! Without their care I probably wouldn't be able to walk or move. I've come a long ways since 2019. Thanks to their treatment plans! I love these guys, and you will too! They have payment plans to fit any budget.
    2 people found this review helpful 👍

  • 5/5 Karen D. 5 years ago on Google
    Love this care! Chiropractor is very people friendly, takes time to listen and provides the needed treatments very effectively. Staff is friendly and efficient. Very enjoyable visits with the upbeat staff.They handle all my insurance without any issues. My pain has pretty much been eliminated. I recommend this facility highly. Thank you Optimal Healthcare for all you do!
    2 people found this review helpful 👍

  • 5/5 Mar C. 1 year ago on Google
    I had a total lost car accident in 02/28/21 —-I got rear ended and I had a lot of pain in my back and neck from the whiplash. Dr. Greg was great at explaining all my treatments and Dr. Joel was great adjusting me. After a few months of going I felt so much better. The staff is caring and nice.
    1 person found this review helpful 👍

  • 5/5 samuel van n. 1 year ago on Google
    I was in a car accident in August of 2016. I experience major whiplash in my neck, and pain in my lower back and the elbow of my right arm. The Chiropractor at Optimal Health clinic did a great job at identifying and treating my injuries. Today, 6 years and one month later, I am not experiencing pain from these past injuries. I am so thankful for the special care that they had given me and I highly recommend them to anyone who has been in a car accident
    1 person found this review helpful 👍

  • 1/5 pat h. 1 year ago on Google
    I think Dr Greg Carroll gives an excellent explanation of what is wrong and explains the x-rays well. I had bad effects from the vibrating plates. My cardiologist told me people that have had a stroke or a cardiac arrest shouldn't do that. They wanted to sell me a bunch of braces. .Said my good insurance will pay for it. They wouldn't give me copies of documents that I signed. And more. I did fill out a requestthat I signed.
    1 person found this review helpful 👍

  • 5/5 Mark H. 7 months ago on Google
    I have been working with Optimal Health Care regarding physical therapy on my knees and hip, and every experience has been exceptional. Dr. Greg , Dr. Joel , and the entire staff have been great to work with. They listen , and are invested in my becoming pain free. Thanks to all of you for helping me with my rehabilitation.
    1 person found this review helpful 👍

  • 5/5 Angel C. 1 year ago on Google
    This chiropractor company has brought me stability to my physical condition for over 3 years...I highly recommend it...

  • 5/5 Fredrick J. 1 year ago on Google
    Dr. Joel was outstanding, I’ve never felt better!


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