Collection is good. Staff members are cooperative specially zeeshan. I was searching for one earring design which I liked so much online, he gave me all the details of it.

The customer service was excellent here. The staff had good knowledge about diamond jewellery and patiently explained everything throughout my visit. The store is not too big but has a good collection. They also have convenient return and buy back policies.

I visited multiple Jewellery shops to look for a gift for my Friend's baby girl. CaratLane Thane had the cutest baby and toddler Jewellery and made gifting so simple! Rahul helped me select the jewellery in the store and place the order such that my friend received it directly in a different state directly from CaratLane. Brilliant products and brilliant Service

Special thanks to Mr Saif Ali and Mr Farhan for their expertise and co operation in selecting the desired product. Would highly recommend this shop for variation and service provided to customers. Would love to come back again for shopping.

I Highly recommend to purchase jewellery from Caratlane. Caratlane sales executive Zeeshan helped us to get reward points and credits from our previous purchase from Tanishq. We got more than 50% discount from Caratlane.

We had an amazing experience at catalane viviana. Fatima was very helpful in getting us the right thing. Amazing staff.

Had a great experience shopping with Riddhi and Snehal. They were extremely polite and helpful. They helped me with the right selection, loved the service.

We had an amazing experience at Caratlane Viviana. Fatima was kind and patient enough to help us select the best designs and explained the process and breakdowns in detail. Highly recommended.

I got earrings from caratlane . Fatima helped me find me these beautiful diamond studs. She was really sweet and patient while showing me the collection. Thank you so much for such wonderful service

Great product quality and great service by Rahul. He proactive showed all the trendy designs and helped me choose the perfect piece. Overall a great experience.

Loved the caratlane experience, Abdul Salam, Khushi and Dhiraj were really helpful with selecting our rings. Explained all our doubts about diamond and gold with much patience.

Excellent experience and staff was vry supportive and they has good knowledge about each product miss ruchita and Zeeshan helps us to select perfect product. And we are so happy to shop thos product from caratlane. Thnkuu both of them and thanku for caratlane service

We had a very pleasant experience at the carat Lane shop in Viviana mall .The sales girl Ruchita is a very professional ,dynamic and knowledgeable individual .I would recommend this outlet for your diamond purchases .

It was a great experience. Ruchita made it too easy for us and made us comfortable and explained everything to us in depth and detail. The product quality is too good and awesome

I always want to buy a gift from Caratlane. We went to Viviana Mall (Thane) Caratlane store. We met Ruchita at the Store. She was super helpful, very professional and we have a fantastic experience shopping. Instead of buying a single gift we bought 3 products from Caratlane shop (only because of Ruchita - showcasing us all new / special products available at the store). We will definitely visit this store again and buy more products from Caratlane. Thankyou Ruchita & Caratlane for this Special Experience :)

I recently purchased a nose pin from this store and had the pleasure of receiving excellent assistance from Anita. Her expertise and guidance helped me choose the perfect product. I'm extremely satisfied with my purchase and grateful for her exceptional customer care.

Me and my mom had a wonderful shopping experience here. Thank you Anita for helping us through the entire process.

Visited yesterday i.e on 9th September. The staff named fatima was very polite and helpful and she assisted very well and helped me to buy a ring.

Seema is very polite and helpful. She assisted in choosing the best ring for my husband's birthday gift. Looking to revisit this outlet soon.

Good experience at Viviana mall outlet.Staff is extremely helpfull happy and welcoming.would like to visit again.special thanks to miss loveleena she helped me patiently😁

The staff at this place is really patient and let u decide on your own time Specially “ lovely” she is one of the best out at the store recommend you to visit the store

Visited CaratLane after a long time. We were welcomed with a great smile And beautiful service was offered. Everything was explained 2-3 times when we didn’t understand something. Ruchita Chavan’s service was very good. Would like to visit when we want to buy. Thanks.

So I bought a ring from here and Farhan was super supportive throughout. Later, we decided to cancel the order and Farhan helped us in initiating the refund without any hassle and going to the store. Definitely recommended. Will update once I receive the refund after 45 days.

This product exceeded my expectations! It was high quality and performed exceptionally well. The customer service by Harshal was also top-notch and very helpful. I highly recommend this product to anyone looking for a reliable solution. Five stars!"

It was great experience with store staff n had a product which was there in my budget thank you anita for making me choose this best design for my sister anniversary 😊

Had a very good experience shopping at Carat lane at Vivian. This is my second purchase. Miss Riddhi helped me with selecting the best design.

Carat lane at the Viviana mall has very good designs. Seema Vora in particular was super helpful patient and polite. Seema added to the joy of my shopping experience at the store.

I had wonderful experience at this store. Ruchita assisted me to find the perfect mangalsutra for me. She was very polite and patiently showed me all the available options. My entire experience from entering into the store till exist was so seamless.

The jewellery I got is exactly how I wanted it with all the changes I requested. The staff was very courteous and friendly. Vaibhav went above and beyond and was very prompt with any concerns and queries I had. I would highly recommend this branch!!

Our shopping stint with Seemaji went very well, she was very helpful and told us about all the possible schemes. It was a great shopping experience at Caratlane, thanks to her dedicated support :)

Very nice service good offers wide budget range. Happy to shop

Seema has given a very good service to me and helped me buying earings for my choice thank you so much

Very polite staff. Very professional and they will guide you about your purchase with detailed information. During my purchase pragati and akmal helped me in a very professional way and also they gave some freebies to my son.

Had a pleasant shopping experience at Caratlane Viviana. Anita was super helpful and patient whilst we made our purchases. Excellent selection of diamond jewellery here.

Good collections and it is worth buying from this store. Specifically , Ms. Snehal not only helped me with good options for rings and necklace but also was very polite. Overall, had a very nice buying experience. Highly recommended for buying jewellary related items.

Vaibhav and Fatima ensured a very smooth process in my ring Exchange journey. Extremely polite and patient folks. Thanks for the support.