My footlong instead of receiving a gentle toasting actually received a 180 degree roasting on fan bake leaving the bread charred and my teeth broken. Women and children screaming crying, mass flooding and wildfire ravaged the area.

Got told I wasn't Allowed to charge my phone Got told employees aren't even allowed to charge their phones that's fine but just get some pug blockers then only reason I ate there in the first place Van lifeing it and if the van doesn't move my second battery does charge It was more a safety thing for myself as well being able to call for help if the cyclone got really bad

The place had a lazy staff when we went there on a hot Sunday afternoon at around 4 on 13/03/2022. We ordered a foot long but it was made very haphazardly or lazily. It was a take away only so when I finally went out and opened the pack. The salad was stuffed as If forcefully stuffing a pillow with feathers, and the patty was completely out of the sub and there was no way I could push it in. Same for all 3 subs that we ordered. Would not visit again if I go back to Thames. Would rather prefer something else. Also the guy serving was muttering something incoherent and was kind of creepy.

Clean as and they were useing the food covers to boot hardly ever see that these days sub was made perfectly and the lady i think her name was amber cant quite remember but she had a tattoo top notch lady i recommend ya give her a raise

The toilet smelled not cleaned well. The people are friendly the food is fresh. Have gf options which is nice.

I was passing through Thames on the 30th of Dec with a party of 6 looking for brunch options. As it turned out, most cafes were only offering cabinet food, so we decided that we would eat fresh and go for the usually reliable subway. First impressions of the store were like any of the other franchises, minus the self service soda machine. The smell of freshly baked bread roused the senses and had me excited for what was to come. I was served by a young lady in her early twenties, accompanied by an older women also working behind the counter. Team morale appeared to be pretty low. I decided to opt for my usual foot long Italian herbs with 3 pepper chicken, cheddar cheese, toasted, the works, topped off with chipotle sauce. On this day I thought I would treat myself to avocado as I knew I would need the sustenance going into a big 2 nights over new years. Upon ordering the avocado, the young lady said she would need to replenish it, and went out back to fetch more of the “fresh” avocado. I waited for 5 minutes, as customers behind me in the line careered onto salad selections, while my toasted sub and chicken cooled off waiting for their counterparts to be added. Finally the avo had been found, and I was delighted to be served with a generous portion of the avocado. No cookie, no drink, tap, and I was dining in. When I opened the sub, the contents spilled onto the wrapping paper, not a problem I thought and stuffed the fillings back into the herby, room temperature toasted bread. My first bite certainly didn’t deliver as my pallet was hit the polarising warm chicken and frozen avocado. I took another bite which reconfirmed that the avocado paste was as fresh as a fruju from the local dairy. Maybe an off day from the team but a disappointing experience.

Always my favorite - excellent!

Well, not usually my way to be negative but a disappointing visit. Could not sit down in Subway Thames and no toasting available. Why not ask for vaccination cert so people can sit inside. We sat in the street to eat. Also no tea available. Matamata Subway gave us free tea with goldcard and happy to do it. Bought it to our table. Not my best Subway visit.