1/5 Sanjeewa M. 1 year ago on Google
Had
a
very
bitter
experience
at
DHL
Global
Forwarding,
Peliyagoda,
Sri
Lanka.
I
went
there
to
get
some
medicine
from
a
Warehouse.
The
gate
was
open,
there
were
three
security
officers
including
officer
in
charge.
Date
2022-07-11,
17.00hours.
They
didn't
stop
the
car
and
since
the
gate/the
bar
was
open,
we
went
in.
Then
later
since
our
vendor
asked
for
a
gate
pass
(it
was
first
time
I
went
there)
I
went
to
get
the
gate
pass.
The
security
officers
started
to
blame
me
for
not
getting
the
gate
pass
at
entrance.
I
kindly
told
them
it's
their
responsibility
to
keep
the
bar/gate
closed
and
stop
the
vehicles
and
check
the
vehicles
and
the
people
who
goes
in.
They
got
angry
and
further
blamed
in
an
uneducated
manner.
I
complained
to
the
vendor
and
they
too
accepted
that
their
were
several
such
complains
regarding
the
said
chief
security
officer.
I
went
there
to
get
the
gate
pass.
They
should
have
apologized
and
issued
a
gate
pass.
This
is
highly
unacceptable
behavior
to
a
place
like
DHL
Global
Forwarding
with
international
standards
and
customs.
I
am
deeply
concerned
and
would
like
to
express
my
displeasure
towards
the
management
for
keeping
such
people
at
the
front
gate
who
do
not
know
how
to
talk
to
customers.
Dr.
S.
M.
H.
