Opto-Réseau - Centre visuel Marthe Verret image

Opto-Réseau - Centre visuel Marthe Verret

Eye care center Optician Optometrist Sunglasses store Contact lenses supplier

👍👍 I had an eye exam there. The optometrist was very knowledgeable and friendly. She took her time and performed a complete examination of my vision and eye health. Subsequently, the opticians gave me very good advice on all the choices available at their store. Overall, I loved the service and their w... People often mention service, glasses, choice, recommend, frames, pour, Service, staff,


Address

3400, 103 1re Av. #103, Québec City, Quebec G1L 3R5, Canada

Website

www.opto-reseau.com

Contact

+1 418-529-4191

Rating on Google Maps

4.40 (37 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 5:30 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: service (19) glasses (9) choice (8) recommend (8) frames (8) pour (7) Service (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Carl T. 1 year ago on Google • 172 reviews
    I had an eye exam there. The optometrist was very knowledgeable and friendly. She took her time and performed a complete examination of my vision and eye health. Subsequently, the opticians gave me very good advice on all the choices available at their store. Overall, I loved the service and their willingness to serve me without pressure. I will definitely return there for my next exams!
    2 people found this review helpful 👍

  • 2/5 Jacinthe R. 2 years ago on Google
    (Translated by Google) I visited their website to book an appointment online and was promptly called back. However, the secretary didn't seem to be in a good mood and wouldn't let me say a word practically. I asked him a question and his tone of voice sounded silly. Customer service to review! (Original) J'ai visité leur site web pour prendre un RV en ligne et on m'a rappelé rapidement. Toutefois, la secrétaire ne semblait pas de bonne humeur et ne me laissait pas placer un mot pratiquement. Je lui ai posé une question et son ton de voix sonnait bête. Service à la clientèle à revoir!
    2 people found this review helpful 👍

  • 1/5 Véronique L. 6 years ago on Google
    (Translated by Google) Service not very courteous on the part of the secretary. I was looking for an appointment for an eye disorder and I was cavalierly told that they could do nothing for me. A little kindness and / or recommendations would have been appreciated. (Original) Service très peu courtois de la part de la secrétaire. Je cherchais un rendez-vous pour un trouble de l´oeil et je me suis fait répondre d’une façon cavalière qu’ils ne pouvaient rien pour moi. Un peu de gentillesse et/ou des recommandations auraient été appréciées.
    2 people found this review helpful 👍

  • 5/5 René Pierre F. 5 years ago on Google • 31 reviews
    Im German and i moved to Quebec. Unfortunately my Glasses from Germany broke. Opto-Reseau, gave me an appointment in 2-3 Days and helped me out super fast! I had my Glasses in my Strength within the same Day than the Appointment! Super nice Service and kind workers!
    1 person found this review helpful 👍

  • 5/5 Josėe L. 8 months ago on Google • 4 reviews
    If I could add more stars I would. I have been entrusting my eyes to them for several years. Welcome examination, choice of glasses for all tastes, advice service, after-sales service everything is A++. They are very accommodating. The staff is welcoming, warm, dedicated, the service is personalized. I recommend them without hesitation. I have never regretted doing business with these true professionals who take care of their customers.
    1 person found this review helpful 👍

  • 5/5 Lisanne M. 3 years ago on Google • 3 reviews
    I had one of the best experiences in 20 years at this visual center. The opticians are great and really take the time to recommend a frame suited to our tastes and our budget. Usually I have to go back several times to have my glasses readjusted, but not this time. The team really listens and we really have the impression of being in a place where people love what they do and don't just “get rid of it” to go faster.
    1 person found this review helpful 👍

  • 5/5 Léonie C. 2 years ago on Google
    (Translated by Google) Sincerely conscientious, attentive and competent optometrist and optician. Huge choice of frames, for all tastes and faces. In short, excellent service, I recommend to everyone without hesitation. (Original) Optométriste et opticien(ne)s sincèrement consciencieux(se), à l'écoute et compétent(e)s. Énormément de choix de montures, pour tous les goûts et visages. Bref, excellent service, je recommande à tous sans hésitation.
    1 person found this review helpful 👍

  • 2/5 Cyber M. 2 years ago on Google
    (Translated by Google) Complete review, which in fact is not complete at all, the frames are generally $100 more expensive (yes I understand that you must make a profit too .. but I want to pay the least expensive too if we understand this well) than if you buy online from the manufacturer directly, and I even took off one more star for having received glasses with the edges not polished at all, almost sharp, I went back and the girl simply replied that it was normal and that there is nothing to do about it , I went to see in different places and I was told that it was unacceptable to leave glasses like that, so for me these end unfortunately I will go elsewhere. (Original) Examen complet, qui enfait nest pas complet dutout, les montures sont generalement 100$ plus chere( oui je comprend que vous devez faire un profit aussi.. mais moi je veut payer le moins chere aussi si on ce comprend bien ) que si vous les achetter en ligne au fabricant directement , et un jenleve meme une etoile de plus pour avoir recu des lunette avec les rebord pas poli du tout presque coupant , je suis retourner et la fille ma simplement repondu que cetait normal et que ya rien a faire pour ca , je suis aller voir dans differente endroit et on ma repondu que ces inacceptable de laisser des lunette comme ca , donc pour moi ces terminer malheureusement je vais aller ailleur.
    1 person found this review helpful 👍

  • 5/5 Dan L. 10 months ago on Google • 27 reviews
    I have never had such good service, the staff is very competent and the choice of frames is exceptional! The employees are really friendly and attentive to our needs. I recommend this eyewear without hesitation!

  • 5/5 Mickey M. 10 months ago on Google • 6 reviews
    Best visual center in town. I'm quite difficult to choose when it comes to glasses because I have to try on a lot of them. The optician served me very well and took all the time necessary for me to choose well. I highly recommend you.

  • 5/5 A G. 5 months ago on Google • 4 reviews
    Hello, does anyone speak Spanish? Do they serve migrants? THANKS

  • 5/5 Leonie Y. 10 months ago on Google • 4 reviews
    Best eyewear in Quebec. The optometrist is professional and attentive. The opticians are dedicated and attentive to our tastes/needs. They have a huge choice of frames and take the time to advise you well. Really satisfied and I recommend without hesitation.

  • 5/5 Diane D. 3 years ago on Google
    (Translated by Google) Very courteous service. Patient and smiling staff. Nice choice of glasses. I recommend the visual center to everyone. (Original) Service très coutois. Personnel patient et souriant. Beau choix de lunettes. Je recommande le centre visuel à tous.

  • 5/5 Denis B. 1 year ago on Google
    (Translated by Google) Very good service. I found the glasses I needed (Original) Très bon service. J'ai trouvé les lunettes qu'il me fallait

  • 5/5 David L. 2 years ago on Google
    (Translated by Google) Very courteous and friendly staff. Great choice of frames and unparalleled after-sales service. (Original) Personnel très courtois et sympathique. Beau choix de monture et service après vente hors pair.

  • 5/5 Julie-Elizabeth R. 3 years ago on Google
    (Translated by Google) Timetable also updated (photo) (Original) Horraire également mis a jour (photo)

  • 5/5 Sandra B. 3 years ago on Google
    (Translated by Google) Thank you to all Marthe Verret's team! I love my new glasses so much! Personalized service, as if we chose our frames our friends! ❤️ (Original) Merci à toutes l’équipe de Marthe Verret! J’adore trop mes nouvelles lunettes! Service personnalisé, comme si on choisissait nos montures nos amis!❤️

  • 5/5 Gabriel L. 3 years ago on Google
    (Translated by Google) Excellent service with friendly, smiling staff. (Original) Excellent service avec un personnel aimable et souriant.

  • 5/5 Samuel G. 3 years ago on Google
    (Translated by Google) Excellent service and lots of choice of frames. (Original) Excellent service et beaucoup de choix de montures.

  • 5/5 Kamal Al k. 3 years ago on Google
    (Translated by Google) Super welcome. All staff deserve respect (Original) Super accueil. Tout le personnel mérite le respect

  • 5/5 André T. 6 years ago on Google • 1 review
    I was very well received by a very smiling secretary. The optician was very affable, attentive and competent and the eye exam was very professional and precise. I found that there was a wide choice of frames at a very competitive price. So I bought my pair of glasses there. I recommend this place.

  • 5/5 Janie c. 10 months ago on Google • 1 review
    I received superb emergency service even though it is not my regular clinic because I am not from the area.


Call +1 418-529-4191 Open on Google Maps

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