We went through the drive thru and had our order submitted at 8:33. We had a big order so we were understanding when they had us pull forward. Around 8:55, we began to wonder where our order was. We didn’t go in earlier because multiple workers looked at us and we assumed they would try to figure out why there’s still a car waiting. At 9:05 we went in and we overheard a worker say they thought we were from the car waiting, which shows that they knew we were waiting for something, yet did nothing. We told them how long we’ve been waiting and that we wanted an update on where the order was. They grabbed a manager, he took our receipt, said that it’d be out shortly, and then disappeared. We didn’t get an apology, a coupon, a mention of a refund or anything and by the time we got our order all we got was a “sorry” from the bagger. I get mistakes happen, but no one tried to fix or mend the situation, and despite the workers knowing we waited 30 minutes for the order, they still gave us half filled fries. I’m disappointed in this Chick-fil-A, I’ve never had this happen at the Orchard location, and I’ve never had such a bad customer service experience.

Chick-fil-A never disappoints. As always they have a super long drive through line but it seemed to move quickly. Wifey and I chose to dine in “a smarter choice IMO” there was only 2 people ahead of us. They brought our food to our table in about 5 minutes and even came back around to see if we would like a refill of our drinks! The food was amazing as usual, the employees seemed to have a great relationship and respect for each other “I overhear some of their small talk” 5 STARS ALL DAY EVERY DAY! oh I had the deluxe spicy chicken sandwich meal and chicken strips with the Polynesian and Chick-fil-A sauce. Sooooooo yummy!!

Rafael the server took great care of me and is so respectful and professional. I accidentally ordered the wrong sandwich and he fixed it for me immediately! It's a beautiful thing really here at Chic-Fil-A, a fast food restaurant with such good atmosphere you can bring your whole family out to eat dine-in, my hat is off to this place! Will recommend to anyone!

Just a tad disappointed visiting here. We had breakfast here and ordered the breakfast burrito. It was dry and just didn't taste as good for some reason. My wife had the egg muffin and the edges of of the muffin were burn a bit. Hoping they were just having a off day. Will try them again in the future.

The drive thru line is so long. We went in and ate. Nice to take a few moments and enjoy lunch. Been bringing my daughter here all her life!

Stopped in for breakfast. The food was good. The customer service was good. The restaurant was clean.

So nice to have a couple of these chains near by to go to. The food is always great and the people friendly. My favorite is the Spicy Chicken Deluxe with pepper jack cheese. Their shakes are really good. If you get the seasonal peach flavored one, don’t use a straw… it just doesn’t work. We also like their IceDream cones which are really good.

Nice staff, but we ordered a coke zero and got basically carbonated water. App didn't work so I couldn't add my debit card to pay that way. Not sure why my phone has to be verified before I can place an order. I got sick of trying and just paid through the drive through but nearly every visit there's something wrong. Nice people, but I'll pass.