Craft-Bilt Materials Ltd. image

Craft-Bilt Materials Ltd.

Home improvement store • Manufacturer • Deck builder • Awning supplier • Gazebo builder • Aluminium supplier • Patio enclosure supplier • Sunroom contractor • Railing contractor

đź‘Ťđź‘Ť Lisa was excellent to work with to find what I needed. My aluminum decking looks and feels amazing. I am looking forward to never needing to seal the deck ever again! People often mention windows, Craft-Bilt, quality, product, deck, excellent, easy, order, good,


Address

25 Green Ct, Ajax, ON L1S 6W9, Canada

Website

craft-bilt.com

Contact

+1 905-619-1234

Rating on Google Maps

4.80 (102 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 AM to 5 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: (Victoria Day), 8 AM to 5 PM, Hours might differ
  • Tuesday: 8 AM to 5 PM
  • Wednesday: 8 AM to 5 PM
  • Thursday: 8 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: windows (18) Craft-Bilt (10) quality (9) product (9) deck (8) excellent (7) easy (7) order (7) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Guy B. 3 years ago on Google
    We purchased Craft-Bilt windows and doors (stacking) for our 3 season room. Craft-Bilt was prompt, always keep us informed, and delivered on time. The quality of the products are great and installed easily. Being able to open them so much it a great advantage. They really made the sunroom spectacular.
    1 person found this review helpful đź‘Ť

  • 5/5 Ellen H. 1 year ago on Google
    Lisa was excellent to work with to find what I needed. My aluminum decking looks and feels amazing. I am looking forward to never needing to seal the deck ever again!
    1 person found this review helpful đź‘Ť

  • 5/5 c.sharon h. 1 year ago on Google
    Very good experience. The windows came and there was no damage. The installation instructions were easy to follow. Our dealings with the office were great. The ladies knew the routine and we were satisfied with that part. We understand that things were difficult because of the situation with Covid. We had ordered in Feb. but didn’t receive the windows until July.

  • 5/5 Ed G. 1 year ago on Google
    The contacts we made and the service we received were both in good order. Also, the products supplied came on time and were shipped properly. We are totally satisfied with the results ... 3 beautiful, long-lasting decks . Thank you all

  • 4/5 Mike A. 1 year ago on Google
    Hi...Mike from Bridgewater Nova Scotia. I purchased 7 Four-Track windows and 4 Lip-Frame trapezoid windows for my screened-in porch. The staff at Craft-Bilt were first class and were very helpful in the design and fabrication of the windows. I took away one star as some of the mitered corners on the trapezoids were not tight and the clear vinyl was not as clear as I had hoped. I will use Craft-Bilt on my next project.

  • 5/5 karen f. 1 year ago on Google
    We needed to replace a rotting deck off our 2nd story bedroom this summer as we were also doing general re- siding . In searching around the internet I was very pleased to come across craftbilt decking as we wanted something that was waterproof and easy . We haven’t finished the deck yet but the whole process of contacting craftbilt to picking up the product was easy and excellent. Lisa was very personable to deal with and very quick to answer any questions we had. When we went into order the product she made it smooth. We were able to take some samples home so our siding guys knew what we would be doing and could work to it. They kept us up to date when timelines changed and that’s all I can ask for when that’s out of everyone’s control these days. I really do like the product and I’m looking forward to having it completed.

  • 5/5 Dan P. 1 year ago on Google
    Working with Craft-bilt was fantastic right from getting a quote through to installation. There was a small issue with 3 of the panels but Craft-bilt was quick to make it right. The windows are great and make the Muskoka room so much more functionable. I have already recommended Craft-bilt to several friends.

  • 5/5 Sabrina S. 2 years ago on Google
    Customer service is excellent! I emailed back and forth with Lisa a LOT, and she was very patient and understanding. They were nice enough to mail me small samples of their product because I couldn't figure out which one I needed :) Very happy with my experience!

  • 5/5 E J. 1 year ago on Google
    We simply cannot say enough about our amazing experience with CraftBilt Materials Ltd. We had been looking for a quality railing system to complement our newly renovated deck and we hit gold with this product … and this team! Firstly, the railing is not only aesthetically pleasing, but also extremely well constructed with high-grade materials and very solid. If you’re looking for quality, we whole-heartedly recommend them. This is not your store-bought system and even when compared to other aluminum railing fabricators we have researched, this one tops the list. Price point? Very reasonable! The system was delivered on time and packaged meticulously. We completed this project from a distance (Northern ON) and the staff were awesome! Lisa was a joy to work with … not only is she extremely knowledgeable, but she was very helpful and always responded quickly to questions. Thanks Lisa! We also appreciated help from Bonnie, Nithi and Rob. All in all, a great experience … 5+ stars without reservation! (Note: I'll add pictures once we finish the deck.)

  • 5/5 don l. 1 year ago on Google
    I ordered a sun-room with 4 track windows from Craft Bilt and had an excellent experience. Rob Lamb worked with me to help with the design and in exploring alternatives to reduce costs. Rob also directed me to a fabulous installer who installed it on my existing deck with ease. I was impressed at how pretty much everything needed to installed was shipped from Craft Bilt. I love my new Grand Vista Sunroom :)

  • 5/5 lance m. 1 year ago on Google
    Craft built is excellent in every way. Sent a free sample. Easy to order with. My wife and I installed the deck. Looks amazing. Waterproof underneath.

  • 5/5 Jeff S. 2 years ago on Google
    So I always try to buy high quality Canadian and that was why I chose Craft-Bilt from others after doing an extensive search. Their aluminum decking and glass railing are of excellent quality - thick and sturdy. I love the sand colour deck. The instructions on how to build are easy to understand. When you pay good money, you want to look at the finished product and think it was worth it. I do.

  • 5/5 Melanie H. 2 years ago on Google
    I placed my order for a custom size window with craft bilt online through emails and it was so easy. They were very accommodating during the sale and held my product until a day worked with my schedule for pick up. I absolutely love my window and how it looks and enjoy the ease of use

  • 5/5 Greg P. 2 years ago on Google
    Great product and excellent customer service. Delivered what was promised and when it was promised. Installed the windows last weekend and they look fantastic!

  • 5/5 Martin G. 2 years ago on Google
    Prompt and efficient service. Very nice looking material and good quality. No more slivers from the wood decking... love it!

  • 5/5 William St A. 2 years ago on Google
    The windows came shipped directly to my home with no issues. Great secure package and in mint condition. Very easy to install and lightweight, would recommend this company to friends and family.

  • 5/5 Michael A. 2 years ago on Google
    Couldn’t be happier with the quality of the 4 track windows we ordered. Very classy and dressed up our porch immensely. Long wait but was on time for when I was told my order would be ready.

  • 4/5 alan h. 2 years ago on Google
    The team at Craft-Bilt was very knowledgeable and very helpful. They helped me design my project to make sure I was ordering the right pieces. The product was exactly as described and very good quality. The only reason I'm not giving them 5 stars is because there were delays getting my materials as some of the pieces were on back order - I still don't have my 3" post caps.

  • 5/5 Myron O. 2 years ago on Google
    In mid-February we ordered a set of 12 large 4-track stacking windows and two small fixed windows from Craft-Bilt Materials Ltd for the veranda at the back of our house. They estimated that the order would be not be ready before mid-May as a result of their difficulty in sourcing materials due to the COVID-19 pandemic. While our delivery date arrived and passed without being updated online, Craft-Bilt did complete the manufacturing of our windows only two weeks later, understandable under the circumstances. The windows were accurately manufactured according to our measurements (each one was unique) and all of them fit well into our openings and were relatively easy for us to install using the instructions provided by Craft-Bilt. The attached pictures show our completed project. We find that the windows slide well within the frames and that they provide lots of flexibility in providing adequate ventilation on hot days. On cool sunny mornings, the windows keep the temperature inside at least 2 degrees warmer than outside which, in combination with a lack of wind, has already allowed us to increase our utilization of the veranda this summer. We’re looking forward to use it even more this fall. We are very pleased with our window purchase and would highly recommend Craft-Bilt windows as being of very good quality and value.


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