1/5 Ricki P. 3 months ago on Google • 12 reviews New
This
was
the
worst
dining
experience
I
have
ever
had
in
my
life.
I
am
not
sure
if
it
was
just
a
one
off,
but
it
was
so
awful
I
had
to
write
this.
This
was
my
first
time
at
this
restuarant.
It
was
like
I
was
on
an
episode
of
the
twilight
zone.
I
ordered
the
Aburi
Shime
Saba
and
it
did
not
come
out
or
taste
like
what
I
am
used
to
having
this
dish.
When
I
explained
this
to
my
server
she
informed
me
that
she
would
go
to
the
back
and
find
out
what
could
have
went
wrong.
She
returned
saying
that
the
Sushi
Chef
had
left
and
that
she
was
told
that
is
how
they
make
it
there
and
she
understands
that
it
wasn't
what
I
was
expecting.
She
was
not
sure
what
to
do.
I
was
confused
as
to
why
the
chef
had
left
and
asked
if
the
chef
would
be
back.
She
went
to
the
kitchen
and
returned
saying
yes
but
didn't
know
when.
At
this
point
my
friend
and
I
asked
if
I
could
order
something
else
and
the
server
said
she
did
not
know
and
had
to
talk
to
her
manager.
She
came
back
to
our
table
and
said
no
and
that
I
could
not
order
something
else.
She
was
very
sweet
in
her
delivery
though,
I
have
to
give
her
that.
We
were
so
confused
as
to
what
was
happening.
Then
we
asked
if
we
could
speak
to
the
manager
and
she
said
she
would
have
to
find
out.
Keep
in
mind
the
restaurant
only
had
about
3
other
tables
at
the
time.
Upon
her
return
she
said
the
manager
said
she
was
unavailable
and
not
able
to
speak
to
us.
Unbelievable.
We
were
shocked.
What
kind
of
customer
service
is
this?
Horrible.
At
this
point
we
were
both
ready
to
leave
so
we
asked
for
our
bill,
in
which
I
was
charged
for
the
dish
that
I
didn't
eat.
I
asked
about
it
and
the
server
said
that
her
manager
said
that
she
would
make
the
server
pay
for
that
dish.
In
my
experience
of
dining
at
restaurants
when
something
like
this
occurs,
I
have
witnessed
with
others,
it
being
comped
and
the
patron
would
not
charged.
I
have
also
worked
at
a
restaurant
and
know
that
this
is
common
practice
when
this
happens
to
not
charge
the
customer.
That
the
manager
has
the
audacity
to
make
it
come
out
of
the
servers
pay
is
ridiculous
and
terrible
leadership.
I
am
so
disappointed
in
this
restaurant
and
hope
that
this
isn't
how
they
operate.
I
would
never
return
to
this
establishment.
I
would
also
recommend
that
you
don't
as
well.
3 people found this review helpful 👍