1/5 Kash M. 5 years ago on Google
I
joined
the
Abingdon
branch
in
Jan
this
year
as
this
was
the
only
24h
gym
in
the
area
and
I
prefer
to
go
late
during
the
evenings
due
to
my
anxiety.
I
phoned
the
gym
in
around
May
to
freeze
my
membership
for
1-2
months
due
to
going
away
on
holiday
which
was
fine
and
it
was
done
without
any
issues.
I
called
again
just
before
September
wanting
to
cancel
my
membership
due
to
a
medical
condition
and
was
told
that
i'll
have
to
obtain
a
letter
from
my
GP
(due
to
12
month
contact)
however
until
then
they
will
freeze
my
account
for
3
months.
They
also
said
since
i
was
calling
so
close
to
beginning
of
September,
The
direct
debit
for
September
will
still
come
out
as
normal
however
it
will
be
taken
as
final
payment
when
your
membership
is
cancelled.
I
don't
see
why
i
should
have
to
pay
for
September
however
i
agreed
none
the
less.
Since
i
had
3
months
not
to
mention
i'm
quite
busy
working
7
days
a
week,
I
decided
to
get
a
letter
from
my
GP
during
my
next
check
up
mid
October
however
i
noticed
the
Gym
taking
Octobers
payment
when
they
should
not
have.
I
called
in
to
the
gym
about
this
and
was
initially
told
to
call
before
4PM
to
speak
to
the
manger
about
this
as
he
works
10-4.
I
called
in
the
following
day
and
the
manager
refused
to
help
at
all.
He
claimed
i
was
lying
and
they
have
no
record
of
my
account
being
frozen
and
to
pop
in
the
gym
if
i
need
to
discuss
further
and
hung
up.
i've
since
contacted
them
on
facebook
and
they
have
refused
to
help
me
and
my
account
is
STILL
active
meaning
they
are
intending
to
take
Novembers
payment
(which
they
bloody
well
won't
as
i'll
be
cancelling
-
£39
doesn't
grow
on
trees).
The
gym
is
refusing
to
freeze
my
account
even
still
and
they
have
the
cheek
to
tell
me
that
even
if
i
provide
them
with
written
notice
of
cancellation
+
GP
letter,
they
will
still
take
November
+
December
payment
and
won't
issue
a
refund
to
my
Door
fob
deposit.
I
work
pretty
hard
for
my
money
and
don't
intend
these
frauds
to
take
my
hard
earned
money
hence
i'm
intending
to
go
to
court.
STAY
AWAY
FROM
THIS
BRAND!
Replying
to
the
reply
below
I
think
you
need
to
re-read
the
the
review
above.
The
issue
is
your
team
not
freezing
my
account
and
charging
me
for
Sep,
Oct,
Nov
and
now
Dec.
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