Namamen image

Namamen

Restaurant Japanese restaurant

😠 Absolutely disgusting. Nothing about this place is authentic. I can't believe they give you a hard boiled egg. When I called to ask why there was a hard boiled egg instead of a ajitsuke tamago egg the manger told me because of salmonella prevention. Give me a break. DO NOT waste your money here. People often mention good, ramen, restaurant, service, Ramen, Japan, friendly, nicht, delicious, taste,


Address

Schanzenstrasse 4, 3008 Bern, Switzerland

Website

www.namamen.ch

Contact

+41 31 311 83 03

Price rating

$$ $$

Rating on Google Maps

3.90 (461 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 11 AM to 9 PM
  • Wednesday: 11 AM to 9 PM
  • Thursday: 11 AM to 9 PM
  • Friday: 11 AM to 10 PM
  • Saturday: 11 AM to 10 PM
  • Sunday: 12 to 9 PM
  • Monday: 11 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: good (26) ramen (26) restaurant (17) service (12) Ramen (10) Japan (10) friendly (10) nicht (10) delicious (9) taste (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Erin B. 1 year ago on Google
    Absolutely disgusting. Nothing about this place is authentic. I can't believe they give you a hard boiled egg. When I called to ask why there was a hard boiled egg instead of a ajitsuke tamago egg the manger told me because of salmonella prevention. Give me a break. DO NOT waste your money here.
    2 people found this review helpful 👍

  • 4/5 Jah P. 1 year ago on Google • 489 reviews
    Ramen tasted quite weak for my preference. I had some great ones in Japan before. But it's alright in Europe. The restaurant is in a good location, very easily reachable from the train station. The decoration is also very nice, clean and modern with open kitchen. Service is quick and friendly.
    1 person found this review helpful 👍

  • 4/5 Javier M. 6 months ago on Google • 120 reviews
    The staff is very friendly and they help you in case you don't understand anything. The ramen is also quite similar to the one you can get in japan so it was tasty. The noodles are a little hard (like real ramen in japan) so if you want them softer you should tell the staff. The portions are also good so if you are not too hungry you can get the small one and it will be enough (it is just half the quantity of noodles). The decoration is not too much but it is cute and the flags in the entrance are just like in Japan.
    1 person found this review helpful 👍

  • 4/5 Michael M. 7 months ago on Google • 80 reviews
    service is very nice and super friendly. After being in Japan recently the Ramen is just about average but still god. But to expensivefor what you get.
    1 person found this review helpful 👍

  • 3/5 Selica-Marie S. 2 years ago on Google • 44 reviews
    Had the veggie Ramen, added kimchi to it and teriyaki tofu skewers. The food was flavourful enough for our liking but abit on expensive side for what it was. We were looking for somewhere with veggie/vegan options which they had. Service was quick.
    1 person found this review helpful 👍

  • 5/5 Zsuzsanna H. 7 months ago on Google • 34 reviews
    Quality food. Especially the ramen with seafood. Nice service. Simple Japanese decor. I recommend!
    1 person found this review helpful 👍

  • 5/5 Michael M. 4 years ago on Google • 7 reviews
    Eventhough its on the pricier side, i enjoy to eat here almost weekly. Very friendly staff and delicious food. The restaurant is clean and you almost always find a place to sit.
    1 person found this review helpful 👍

  • 2/5 eddie Y. 5 years ago on Google
    If you want to have soup. You can try. For the restraunt price it is reasonable. peoples who works there are nice. Food quality, My peronal opinion. I am sorry. Thats what i can say. Egg is fully cook. (Not ajitsuke egg) soup taste was so bland to me(temperatue of soup was not hot) noddle texture so so.Presentation of food.. ok. I guess i was expectingtoo much. Only the reason that i gave 2 stars cause people who works there were kind and friendly. Otherwise i could give 0 or 1 star
    1 person found this review helpful 👍

  • 3/5 beat s. 6 years ago on Google
    Casual Asian noodle and sushi place conveniently close to train station. Nice modern atmosphere, and good place for a quick bite. Food is OK though nowhere near real Ramen, so I would consider it a bit pricey for what you get. The service is inconsistent, sometimes friendly and efficient, at other times amateurish for example the time our waitress had to come back two times to ask what we had just ordered with her.
    1 person found this review helpful 👍

  • 1/5 Adrian G. 2 years ago on Google
    Fake industrial ramen … never again! Friendly service though!
    1 person found this review helpful 👍

  • 3/5 Thomas K. 4 months ago on Google • 548 reviews
    Quite ok, as a change. A friendly welcome, attentive service. In the evening you feel less exposed as it's dark outside ... the furnishings are modern and minimalist. It would be nice if you could hang up your coat somewhere instead of putting it on the floor. The portions are generous, but lack that certain umami that you get in Japan with these soul-warming soups.

  • 1/5 Hana S. 2 years ago on Google
    Un-friendly attitute staff , refused to welcome us despite having our valid id and covid certificate. We are tourists and our id is verified worldwide
    1 person found this review helpful 👍

  • 5/5 Michał S. 6 months ago on Google • 315 reviews
    Good ramen for good money.

  • 5/5 Peter N. 4 months ago on Google • 64 reviews
    Nice, accommodating, highly recommended.

  • 1/5 Roberto C. 3 months ago on Google • 12 reviews New
    Our dining experience was marred by a lack of understanding at this restaurant. Despite ordering from their menu, the waitress insisted we couldn't eat our own vegan burgers alongside their dishes. When we decided to cancel, they claimed the order was already prepared, only to later admit it wasn't. The entire situation was uncomfortable, and we ended up paying for incomplete service. Not a place I'd recommend.

  • 5/5 Melina-Eva G. 3 months ago on Google • 10 reviews New
    I can only rate the service because unfortunately I never received my food through Uber Eats. The restaurant did everything right and unfortunately we were just unlucky with the driver and UberEats. We are terribly sorry. We were really looking forward to it

  • 1/5 Aline Jasso A. 3 months ago on Google • 3 reviews New
    Our visit to this restaurant was far from enjoyable. My husband and I ordered dishes, while our vegan family ( sister and brother in law) brought their own burgers. The waitress created unnecessary drama by claiming they couldn't eat their burgers even consuming things from this restaura. Attempting to cancel the order was met with false claims about it being prepared(impossible because we had arrived a few minutes ago) . We ended up paying only for the drinks, and the whole experience was awkward and disappointing. Not a place we would recommend to others.

  • 5/5 Marina R. 4 years ago on Google
    (Translated by Google) This is the best place in the world, simply because it has the best ramen and the most delicious gyoza? (Original) Это лучшее в мире место, просто потому что здесь самый лучший рамен и самые вкусные гёдза?

  • 1/5 Valeena R. 4 years ago on Google
    I've been to good restaurants. I've been to bad restaurants. But I never been to such an extremely bad restaurant that I felt the urge to write a review. Unfortunately, I was so disappointed with this restaurant, I created an account with Google just to write this review. It was one of the worst experiences I had in a restaurant in Bern or elsewhere. I got the vegetarian ramen. It was horrific. It didn't taste anything at all! The corn felt like it was from a can and the noodles were just one huge block inside the soup. The sencha tea was also subpar served in a small teabag. My friend got the vegetarian ramen with egg (I think) and this was also pretty bad. The worst of all was the personell and specifically a big-breasted waitress that was serving there. When entering she just shouts "Zwei" (2) and puts us in a table without even saying "Good Morning" or even "Hello". The whole restaurant was empty at this time so I doubt she was in a hurry or anything. I'm not going to go in more details but this specific waitress looked like she was in a really bad mood and always acting like she was slightly irritated. At the end when we wanted to pay, she just abruptly pointed to the cash register and we went there to pay. Of course when we left and said "Goodbye" we did not get any response back. But I shouldn't judge, it must be hard to be polite when working in the culinary industry. To conclude, do not eat here unless you want to eat horrific ramen and get treated like a hobo.

  • 5/5 Lukas H. 4 years ago on Google
    (Translated by Google) Delicious food. (Original) Sehr leckeres Essen.

  • 1/5 My W. 4 years ago on Google
    (Translated by Google) I think if there was a ramen god, he would find this nonsense blasphemous. I cannot recommend it. The atmosphere is also somehow oll. (Original) Ich glaube, wenn es einen Ramen-Gott gibt, dann würde er diesen Quatsch blasphemisch finden. Kann ich nicht empfehlen. Auch die Atmosphäre ist irgendwie oll.

  • 2/5 Noemie M. 4 years ago on Google
    (Translated by Google) Prices are too high for what they serve. (Original) Prix trop élevés pour ce qu'ils servent.

  • 5/5 Marisa A. 4 years ago on Google
    (Translated by Google) Always very good! The salads are good and refreshing! (Original) Immer dehr Gut! Die saladen sind Gut und erfrischen!

  • 5/5 Mia S. 4 years ago on Google
    (Translated by Google) delicious (Original) Super lecker

  • 1/5 Schma R. 4 years ago on Google
    (Translated by Google) The motivation of the employees is to scream ... do not go back. (Original) Die Motivation der Mitarbeiterinnen ist zum schreien...geh nicht mehr hin.

  • 5/5 Daniela M. 4 years ago on Google
    (Translated by Google) Take away was quick and soup was delicious. (Original) Take away ging schnell und Suppe war lecker.

  • 3/5 Julien S. 4 years ago on Google
    (Translated by Google) The pasta was not cooked, the egg cold ... But at least the broth was good. (Original) Les pâtes n'étaient pas cuites, l'œuf froid... Mais au moins le bouillon était bon.

  • 5/5 Oliver B. 1 year ago on Google
    I know Ramen from Japan. I wanted to taste it here and I was pleasantly surprised. Very good and tasty by European standards. I can highly recommend.

  • 4/5 Anna M. 4 years ago on Google
    (Translated by Google) Fast service, friendly and clean! The food not expensive also for young people delicious ? (Original) Schnelle Bedienung, freundlich und sauber! Das Essen nicht teuer auch für Jugendliche lecker ?

  • 4/5 Yoon Soo P. 5 years ago on Google
    The spicy ramen is quite delicious. I like both the beef or the seafood base. The restaurant is very close from the Bern train station. Extremely friendly staff.

  • 3/5 David Leresche (. 5 years ago on Google
    Maybe a bit more salty would have been better but the soy sauce added have done the trick very well. It was good!

  • 5/5 Ekaterina B. 2 years ago on Google
    The broth of the ramen was rich and flavorful, very good gyozas too, would really recomend overall!! the flavours were melting on my tongue

  • 3/5 Esmeralda B. 1 year ago on Google
    The egg in the ramen was boiled (it wasnt the traditional ajitsuke tamago) and tasted funny...

  • 5/5 Alberto G. 1 year ago on Google
    I want to write to thank the very good attention from the waitress Sarah. Today we have eaten and he has been very kind at all times, recommended the best and very helpful.

  • 4/5 Paul M. 4 years ago on Google
    (Translated by Google) ramen at the bhf. Atmosphere is missing bit (Original) ramen am bhf. Atmosphäre fehlt bisschen

  • 5/5 Chris X. 6 years ago on Google
    I like to eat there. You can have very nice soups (or some small sushi). Good for quick and nice food.

  • 4/5 Get Fit and Healthy Join the R. 4 years ago on Google
    Easy quick in out. Perfect for tourist travelers, a bit pricey but good

  • 1/5 Vrushali G. 4 years ago on Google
    We ordered two bowls of ramen (Veggie with egg, and Poulet) Kimchi, chocolate cake, and sprite. Horrible taste. Cold ramen. Egg was cold as well. The whole meal lacked any kind of taste. The only good thing about the whole meal was probably sprite :) I wish i could give less than one star.

  • 5/5 Peter C. 4 years ago on Google
    This "restaurant" is in the Westside shopping centre, inauspiciously in a food court. It's more of a fast-food place really but we had a good meal for a good price by ordering what they call "Japanese tapas" (very good kim chee, edamame, various salads like seaweed, cucumber, maki rolls which were less good than in a real sushi place, gyoza and yakitori). If you don't eat meat there are lots of options without, and of course there are twenty or so varieties of japanese soups with ramen, soba, and all the fixins.

  • 2/5 Francesco N. 4 years ago on Google
    Wanted to try a Ramen some time after Japan. Besides being waited at after 10 minutes (and I was the only one) asked for a Nature but got a Poulet (which i realised only when paying, as...it does not taste like ramen at all). Avoid.

  • 5/5 Anthony S. 4 years ago on Google
    Very yummy, well prepared, neat noodle shop. Staff was polite and helpful.

  • 3/5 Gabriel D. 4 years ago on Google
    Fast service but the ramens are far away from what you could except. Poor quality of ingredients, the egg is overcooked, etc. Decent if you do not expect a good ramen.

  • 5/5 Paul K. 4 years ago on Google
    Good soups

  • 5/5 Nicole G. 3 years ago on Google
    Sehr gutes Essen. Es gibt mehr als nur klassisches Sushi. Die Bedingungen sind freundlich und der Service ist zeitgerecht.

  • 3/5 Niklas R. 3 years ago on Google
    (Translated by Google) Ordered online via eat.ch, paid full price and received less than half the portion that felt. I still remember that I had a hard time eating last August ... But the portion ordered online might not even fill me up. The online order is in no way worth CHF 24. (Original) Habe online über eat.ch bestellt, den vollen Preis gezahlt und gefühlt weniger als die hälfte der Portion erhalten. Ich weiss noch, dass ich im August letzten Jahres mühe beim aufessen hatte... Aber die Online bestellte Portion macht mich nicht einmal vielleicht satt. Die online Bestellung ist keines Falls CHF ~24.- Wert.

  • 3/5 Arakah L. 3 years ago on Google
    (Translated by Google) The food didn't taste bad, especially the gyoza are delicious. But the interior ... I could have eaten in the morgue. Gray floor, cold walls, actually no decoration .. Doesn't fit the restaurant at all, even in Japan every street was a nicer restaurant: / (Original) Das Essen hat nicht schlecht geschmeckt, gerade die Gyoza sind wahnsinnig lecker. Doch die Innenausstattung.... Hätte ich gleich im leichenschauhaus essen können. Grauer Boden, kalte Wände, eigentlich keine dekoration.. Passt gar nicht zum Lokal, selbst in Japan war in jeder seitengasse ein schöneres Lokal :/

  • 5/5 Vladimir P. 3 years ago on Google
    Very nice, calm and relaxing atmosphere. Great variety of noodles, snacks, bier, etc. Prices are relatively moderate for CH

  • 5/5 David M. 3 years ago on Google
    (Translated by Google) I can only recommend the restaurant! My husband and I find the restaurant to be irrelevant for all events, whether with a friend, acquaintance or clan; I can say that nothing has frustrated us yet! The place was a success in my mouth every time, quick and polite service. I think that all the local staff did a harmonious job there. (Original) Ich kann das Restaurant nur weiterempfehlen!Mein Mann und ich finden das Lokal zeitgemäß für sämtlichen Veranstaltungen unwesentlich ob mit Freund, Bekannten oder Sippe ; ).Ich meinerseits kann sagen, bis jetzt hat uns noch nichts frustriert! Das Lokal war jedes Mal eine Erfolg in meinem Mund.Schneller und höflicher Service. Ich finde, dass das ganze Lokal Personal dort einen harmonischen Job gemacht hat.

  • 5/5 Christina E. 4 years ago on Google
    (Translated by Google) It's consistently fine and we had a wonderful afternoon there. The restaurant is really stylish. Not a cheap decoration, but the color was very nicely matched to each other. I'm sure I come here with my friends and can rely on being served expertly. I usually didn't want to share the dessert with my sister anymore. We have all learned from this for the future and will each order a dessert the next time we visit. (Original) Es ist durchgehend fein und wir hatten dort einen herrlichen Nachmittag.Das Lokal ist wirklich überaus stilvoll eingerichtet. Keine billige Dekoration, sondern es war farblich sehr vieles ungemein hübsch auf einander angepasst. Sicher komme ich hier mit meinen Bekannten her und kann mich darauf verlassen meisterhaft bedient zu werden.Ich wollte den Nachtisch meist gar nicht mehr mit meiner Schwester teilen. Wir alle haben für die Zukunft daraus gelernt und werden beim nächsten Besuch jeder eine Dessert bestellen.

  • 4/5 Patrick D. 4 years ago on Google
    Great soups, customizable.

  • 1/5 Rosa V. 4 years ago on Google
    (Translated by Google) Ramen from Japan ...... 5 pieces of chicken, pasta glued in like a ball Taste 3 out of 10 Quantity but not quality :( (Original) Ramen entfernt von Japan......5 stuck Poulet, Nudel wie ein Kugel eingeklebt Geschmack 3 von 10 Quantität aber nicht Qualität :(

  • 5/5 Elio B. 4 years ago on Google
    (Translated by Google) Super service pleasant climate (Original) Super bedienung angenehmes Klima

  • 4/5 Sabrina M. 4 years ago on Google
    (Translated by Google) The food is good. The ambience is not very comfortable. It's awesome to eat something healthy fast. (Original) Die Speisen sind gut. Das Ambiente ist nicht besonders gemütlich. Für schnell etwas gesundes zu essen, ist es super.

  • 5/5 Julia T. 4 years ago on Google
    (Translated by Google) Very fine! (Original) Sehr fein!

  • 3/5 Fabienne M. 4 years ago on Google
    (Translated by Google) Big delicious portion of ramen, sushi rolls also good but too big in diameter to eat "decently". Edamame portion should contain a little more beans. (Original) Grosse leckere Portion Ramen, Sushi-Rollen ebenfalls gut aber vom Durchmesser her eher zu gross um "anständig" zu essen. Edamame-Portion dürfte etwas mehr Bohnen enthalten.

  • 2/5 Annatina H. 4 years ago on Google
    (Translated by Google) We were told 1.5h before closing it has no more vacancies. The place was half empty. Had we at least received an explanation, it would have been something. (Original) Uns wurde 1.5h vor Schliessung gesagt es habe keine freien Plätze mehr. Das Lokal war halb leer. Hätten wir wenigstens eine Erklärung erhalten wäre dies immerhin etwas gewesen.

  • 1/5 Siddharth S. 4 years ago on Google
    3 words. Bland. Tasteless. Cold. The only good thing about their menu is the cold drinks section

  • 2/5 Christian S. 4 years ago on Google
    not so yummy

  • 2/5 Demian K. 4 years ago on Google
    (Translated by Google) Honestly for this dish I can buy instant noodles for 50 centimes, add some fresh vegetables and you're done, I don't need to spend over 20. (Original) Ganz ehrlich für dieses Gericht kann ich Instantnudel für 50 Rappen kaufen etwas frisches Gemüse dazu gebeb und fertig, da brauche ich nicht über 20.- auszugeben.

  • 5/5 Flopi04LP 4 years ago on Google
    (Translated by Google) The Japanese pancake is sooo good! (Original) Der japanische Pfannkuchen ist sooo gut!

  • 5/5 Susanne L. 4 years ago on Google
    (Translated by Google) After being persuaded to have a Japanese meal, I was very surprised. From the reception of the friendly and neat service. Simply furnished at the tables and chairs, but very clean and pleasant atmosphere. The food tasted exotic and very fine. The fruit tea was (Original) Nachdem ich mich zu einem japanischen Essen habe überreden lassen, war ich sehr überrascht. Vom Empfang der freundlichen und gepflegten Bedienung.Einfach ausgestattet bei den Tischen und Stühlen, aber sehr sauber und angenehme Atmosphäre.Das Essen schmeckte exotisch und sehr fein. Der Früchtetee war

  • 5/5 Jenny 4 years ago on Google
    (Translated by Google) Nice condition and delicious food (Original) Nette Bedingung und leckeres Essen

  • 5/5 Urs Z. 4 years ago on Google
    Top!

  • 5/5 Michael R. 4 years ago on Google
    (Translated by Google) I love it (Original) Ich liebe es

  • 3/5 Andreas S. 4 years ago on Google
    (Translated by Google) Good, but too expensive (Original) Gut, aber zu teuer

  • 5/5 Xiaobei W. 2 years ago on Google • 2 reviews
    im a big fan of Japanese ramen. I had the beef ramen and added 2 gyoza(it was a bad idea. cause the gyoza were too soft. should have ordered separately. crispy gyoza is better). be honest this is not the best ramen that I had so far. But it's still good and worthy to try. the price is totally ok compare with other restaurants in Bern. the restaurant was clean and big. Staffs were nice and served quickly. just next to the train station. best option for people who just stop by and grad a lunch there. the mochi is really good! Must try!
    1 person found this review helpful 👍

  • 1/5 Rea T. 6 months ago on Google • 2 reviews
    Such a disappointment. Worst ramen I ate in my life. Even the noodles taste bad and they stick together in clumps like in the picture. The 1 chf instant ramens taste better than this really. Ramen is my favorite food and this place ruined it. I would not recommend. Atmosphere is good and that’s why it looked so promising and I wanted to go there for a long time. And I needed to save money to go there for this disappointment. Overpriced and tastes horrible.

  • 1/5 Sina S. 3 months ago on Google • 1 review New
    We arrived as soon as they opened. We ordered and soon brought my order, but they totally forgot about my friends' order. They didn't notice us trying to tell them. In the end, my friends' food arrived when I had finished mine. The food per se was quite tasteless. A little sad if you think about the prices. We still decided to order dessert that didn't arrive. I had to go and remind them of our order. They apologized and gave us a 20% discount.

  • 1/5 Marion T. 4 months ago on Google • 1 review
    I ordered a ramen soup via eat.ch. This was incredibly bad. The noodles had a very strange aftertaste and the broth was tasteless. I can't recommend it at all!


Call +41 31 311 83 03 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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