I made a huge mistake tonight by not giving the correct address when placing an order to be delivered. It was too late once I noticed and I called the store to confess my mistake. There were two different people I spoke to, but they both were very kind and calm about the situation. They ended up remaking my order free of charge, and I want to say THANK YOU so very much for remaking my order when the mistake was on my end. I appreciated you guys so much for this!

Im sure the food would have been great but the problem was we couldnt get a hold of the store or any employee to answer as we needed to adjust our order and that really is irritating as a customer to not be able to fix an order or even get a person .. corporate was just as bad.. driver was friendly tho.. we had to send order back due to this and order from another restaurant

Ordered on line for pickup. Was instructed to pull up in front, text I was there, wait with my parking lights on and someone would bring out my pizza. I did all these things. The app said my pizza was done. Noone brought it out. I went in and they pulled it our of the warmer. When I asked them why they didn't bring it out they just said oops! No apology. I got the pizza home (5 minutes away) it was cold and burnt. No way anyone could have cut up that pizza, put it in a box and not realize it was burnt. They obviously just didn't care. Won't be going back.

SHOULD BE ZERO STARS DO NOT GO HERE ordered a pizza. Came BURNT. Assuming whoever made it rolled dough to thin causing it to burn. Went back and was given a new pizza that was visually better. But to no surprise, the pizza was just as dry and burnt as the previous one. NEVER AGAIN.

Overall a terrible experience, but let’s be real, we’re still going to order this when no one wants to cook.

Got a pick up special, $6.99 each for 2 topping medium pizza. Service was prompt and cordial but barely any sauce on pizza.

I occasionally order pizza for my grandkids in Oregon. Because of the one-hour time difference between Oregon and Texas, where I live, I was told more than once by Dominos that when I place an order for delivery in Oregon, in this case, I should note the delivery time as an hour later than when I want it delivered so that the order is purportedly delivered on time in Oregon. I did so last night and Dominos delivered it at 6:30 pm Oregon time instead of 5:30 pm when it should have arrived, according to Dominos. I've tried ordering both ways: by entering the actual time I want it delivered, regardless of time zones, and it still wasn't delivered on time. The same thing would happen when I was still in Oregon ordering for my mother in Texas. Can Dominos please explain how to place orders in different times zones so that they are actually delivered on time? This shouldn't be difficult. I had starving young grandkids and a son who'd worked a very long day all champin' at the bit waiting for the delivery person. We both tried calling this location, myself about 16 times, but no one answers the phone. I actually spoke to someone at this location in Oregon the last time this happened and it was she who said to note delivery for an hour later. Right.

One star is one too many. My order estimated to be done at 6:04-6:13. I called the number at 6:25 to be answered by a call center which then routed be back to the store and got hanged up. Called second time, this was at 6:37 and someone at the store actually answered and sure enough they were done a long time ago. Yet the tracker still shows pizzas are still baking. Ridiculous business model. I’m never going back!