1/5 Steve A. 1 year ago on Google
My
wife
went
in
for
a
tooth
extraction
on
a
wisdom
tooth.
About
half
an
hour
after
arriving
the
nurse
rushed
out
to
the
car
to
get
me.
Still
masked
and
gown
on.
No
stopping
for
covid
procedure
or
to
check
if
I
was
vacc
(I
had
mask
on)
I
found
my
wife
very
distressed
in
the
chair
with
the
dentist
looking
over
a
computer
screen.
I
asked
what
was
going
on.
She
showed
me
a
screen
with
the
xray
on
it.
She
stated
the
wisdom
tooth
won't
come
out
after
a
few
good
go.
Seems
the
gum
would
need
cut.
The
dentist
was
clearly
frustrated
and
ripped
up
the
forms
on
the
bench.
After
saying
the
gum
couldn't
be
cut
the
dentist
lost
all
interest
and
the
nurse
(who
was
very
good)
took
the
stuff
off
my
wife.
I
paid
for
the
consultation
and
x-rays.
At
no
time
since
or
during
did
the
dentist
offered
no
after
care
for
the
crushed
wisdom
tooth
that
she
attempted
to
remove.
The
dentist
got
frustrated
when
the
pain
relief
pills
weren't
suitable
and
again
wasnt
to
professional
cos
things
didn't
go
her
way.
I
suggest
she
should
have
consulted
with
another
dentist
at
the
practice
and
calmed
down
herself
and
the
patient
down.
Update
Since
the
post
of
this
review,
the
practice
has
phoned
to
"clarify
some
points"
of
this
post.
This
hasn't
turned
out
well
for
them
as
the
person
who
phoned
wasn't
there
at
the
time.
It
would
seem
this
practice
is
only
interested
in
the
bad
review.
They
said
the
dentist
is
experienced
with
wisdom
teeth
and
works
well
with
children
Her
profile
shows
quality
in
Australia
in
2018.
They
said
sometimes
wisdom
teeth
need
cut
out.
Clearly
that's
why
a
dentist
takes
xrays
as
she
told
me
that
it
would
be
difficult,
which
she
could
see
looking
at
the
xray.
The
practice
said
they
only
knew
something
was
wrong
when
they
read
the
review.
Is
it
normal
to
have
a
patient
leave
with
blood
coming
from
a
gum,
no
pain
relief
and
bits
of
tooth
falling
out.
Overall
not
only
a
bad
consultation
but
bad
follow
up
phone
call.
Since
this
review
was
posted,
a
reply
was
posted.
The
reply
states
they
offered
another
dentist
at
the
practice
to
remove
the
teeth.
So
it
would
seen
that
Micheal
from
Stafford
Dental
would
some
what
agree
that
Caroline
(the
original
dentist)
was
not
capable
of
the
job
and
he
was.
The
job
was
referred
to
a
further
Dental
specialist
who
(amongst
other
comments)
said
the
gum
wouldn't
have
need
cut,
and
"who
made
this
mess".
It
would
seem
this
experienced
dentist
wasn't
very
impressed
either.
We
do
need
to
say
the
nursing
staff
and
reception
staff
were
all
professional.
We
will
continue
to
update
until
Stafford
Dental
offer
a
written
apology
and
we
feel
a
refund
is
now
in
order
as
we
has
a
natural
professional
opinion.
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