1/5 aswini v. 5 months ago on Google β’ 7 reviews
Horrible
experience..
1.there
is
no
sync
about
the
availability
of
rooms
amongst
the
staff
there...while
one
confirms
the
availability
of
room
after
multiple
enquiries
from
the
customer
to
avoid
last
minute
disaster..the
other
staff
calls
3
days
later
stating
the
rooms
aren't
available
claiming
the
first
staff
was
not
well
informed
of
the
availability
of
rooms!
Seriously!
2.
After
the
epic
fail
in
booking,they
did
provide
a
room..but
how
i
wish
I
hadn't
opted
to
stay
there
...since
it
was
last
minute
there
was
no
other
go
and
i
ended
up
opting
to
stay
there..
3.
Once
i
arrived,
they
did
provide
a
room
..as
they
say
bad
things
come
in
threes,yikes!!
the
room
provided
for
me
was
a
room
previously
used
by
a
chain
smoker
who
has
smoked
inside
the
room
and
bathroom
throughout
his
stay..when
I
raised
this
concern
the
staff
was
reluctant
and
brushed
off
my
concern
stating
the
smoke
could
have
come
via
centralized
A/C
and
they(staff)
could
not
request
other
smoking
customers
to
refrain
from
smoking
inside
the
room/washroom(
which
seems
more
pragmatic
to
me)
4.
The
room
smelled
of
30
ciggaretes
smoked
all
at
once...the
staff
sprayed
the
entire
room
with
hell
lot
of
room
freshner
and
was
boasting
the
issue
was
fixed..i
ended
up
a
victim
of
passive
smoking
and
was
suffocated
by
room
freshner
stench..
should
this
not
be
taken
care
before
the
customer
arrives!!!
Pathetic!!
5.
By
evening
when
i
complained
that
i
couldn't
stand
the
stench
anymore..one
of
the
staff
did
check
the
room
and
realised
no
one
could
stand
the
stench
and
offered
me
another
room..
Finally!!
Verdict:
Faultu!!!