Dairy Queen (Treat) image

Dairy Queen (Treat)

Ice cream shop

One of the Top rated Ice cream shops in Toledo


Address

5300 Monroe St, Toledo, OH 43623

Website

www.dairyqueen.com

Contact

(419) 841-0854

Price rating

$ $$$

Rating on Google Maps

4.50 (603 reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 AM to 11 PM
  • Monday: 11 AM to 11 PM
  • Tuesday: 11 AM to 11 PM
  • Wednesday: 11 AM to 11 PM
  • Thursday: 11 AM to 11 PM
  • Friday: 11 AM to 11 PM
  • Saturday: 11 AM to 11 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Inayah S. 1 year ago on Google
    The owner of this Dairy Queen was extremely rude, dismissive, and also made a racial remark towards me stating “I can’t stand people like you”. I am shocked & appalled all because I asked for a replacement about something that I did not like. This owner needs some type of consequence immediately?!!!! The owner should be ashamed of herself!!! Update: my sister and I are two black women and you stated “people like you” it immediately came off racist. The only person causing a scene was you, you expect someone to hear what you have to say and not have anything to say back? You also said my sister was “threatening” you because she stated that you were willing to “cause all this trouble rather than just replacing the disgusting blizzard that was served”. So like stated before, you are rude, dismissive and I will be calling corporate first thing in the morning. I hope you plan on doing some self reflection with your customer service skills when dealing with EVERY customer no matter what they may look like.
    4 people found this review helpful 👍

  • 4/5 Carter M. 1 year ago on Google
    This place is hit or miss. Some days my blizzard is perfect...other days it's poorly made with different bits of ice cream toppings from previous orders inside my blizzard. I Guess it just depends on how busy they are.
    1 person found this review helpful 👍

  • 1/5 Andrew O. 8 months ago on Google
    Our server bought us Dairy Queen. But didn’t let me customize my order. Terrible service. One star. Never going again. Ruined my day. My friends were sad. My wife left me. 5 stars would go again.

  • 2/5 Holly H. 7 months ago on Google
    Terrible Manager!! The only reason I'm giving a 2 is because the counter person was very friendly. My daughter ordered a snickerdoodle blizzard. When she got it, it was very dark, so that was weird. Then she said it tasted like coffee. I sent her back in to let them know they had made a mistake and put mocha in it. She came back out and said the guy said it was supposed to taste like coffee, and that he would not make her another one. I could not believe that, to begin with, as re-making it would have been the right thing to do for customer service. Then, I went in, and this man was SO RUDE! He told me that it was made correctly, and that he never told my daughter that it was supposed to taste like coffee. He said she was lying!! I could not believe how he was treating us! He was sighing and rolling his eyes and asked me to consider how he was feeling!!?? Are you kidding me?? Then I asked his name. He said "No, you don't need to know my name." I asked if he was the manager, and he said yes but still refused to give his name. He was in a wrinkled old t-shirt and shorts with no name tag, so that was shocking, as well, that a manager would look like he just rolled out of bed, AND refuse to re-make a little bit of ice cream that was clearly made incorrectly, AND would refuse to give his name. He was arrogant and acted like a petulant child! He finally made her another one,--while huffing and acting like a spoiled child--only because I was insistent. Sooo disappointed. We have gone there for YEARS and have always been treated well. We have NEVER before asked for anything to be re-made, either. TERRIBLE customer service by this person. If upper management continues to allow this person to run and represent the store, they are asking to lose customers.

  • 5/5 Michael R. 10 months ago on Google
    Always a pleasure visiting here. The service is top notch and the treats are made to look as great as they taste.Week night evenings tend to less crowded.

  • 4/5 Jason S. 9 months ago on Google
    The New York cheesecake Blizzard with strawberry was really good. Chunks of cheesecake and real strawberries made it delectable!

  • 5/5 Kim P. 7 months ago on Google
    Everything is always delicious! The folks that work there are always very nice.

  • 5/5 Ryan B L. 5 months ago on Google
    Great dessert


Call (419) 841-0854 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
  • From the business
    • ✓️ Identifies as women-owned

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