H&M is my “go-to” for T’s and church clothes. However, this review is centered on the outstanding customer service I receive at the Toms River location. In my last three visits, I have had three encounters with an employee named Mason. For whatever reason the Lord continues to put me in his presence. Mason is kind, humble, patient, and an absolute joy to be around while I am doing my shopping. I probably need to take a few notes from this young man. Every time we meet, he goes above and beyond to make sure I get the best prices in addition to ensuring I get all my points added to my account for purchases. Last night he patiently walked me through the process of establishing a permanent member ID on my phone so I don't have to keep downloading the App (Not enough data space atm). I say all this to say, great customer service is a rarity and a high commodity. I hope H&M begins to look into promoting this man soon before another CEO walks into your store and offers him a position. Thank you H&M for time.

Friendly staff. Good clothes for the price.

I went today looking for clothes as I've gained a lot of weight recently and wasn't sure if I was a 12, 14, 16 or more. Lex was amazing, giving me fashion tips and checking for bigger sizes for over an hour. Trinity was amazing as well in the fitting room and in the cash register. Please look for them when you go to this H&M!!!

Went to the store looking for sonething new to wear and feeling a little ovewhelmed, and was helped by the awesome Lex!!!! They helped guide me to styles and designs they thought I may like and were so incredibly kind and helpful!!

Love their new style ! They have such great clothes for a pretty good price. Especially for the gym.

Very nice there, and had a hoodie if my favorite singer in my size!

Lex is by far the hardest working individual I have seen. They were accommodating, friendly, funny, kind and knowledgeable. In an industry where it is hard to find staff and keep staff, they are a shinning example of what every company needs to run efficiently. I was honored to be helped by Lex. I don’t shop often and was nervous about finding a dress, and my fears melted away. Thank you. Truly, thank you.

I really like this store. Nice stuff for everyone in the family. Great prices too.

Lovely saleslady, enhanced my purchase💗

Went in this store with my nephew to get him clothes.Lex was extremely friendly and helpful.I wish all employees in retail were like him.

Love H&M. I can bring in my used clothes and get a discount on my purchase. They change floor inventory like every 2 or 3 weeks and I like that.

I really like the staff at this H&M. There is always someone that is available to help you which is very nice. Thank you

Lex is awesome !!!! Super friendly very helpful I recommend this place highly

Almost died in there ac barely working with lights beaming down on me. Clothes not that great for the high prices