1/5 Karen B. 10 months ago on Google
Three
of
us
dined
at
the
Niagara
Falls
Blvd
location
on
6-10-23
for
lunch
at
about
2:30pm.
We
had
appetizers
and
entrees.
All
of
our
food
was
excellently
prepared
and
delicious!
Our
server,
Jasmina,
was
amazing!
She's
very
nice,
has
a
pleasant
demeanor,
is
professional
and
respectful
to
her
customers,
and
she
got
all
of
our
orders
correct.
She
checked
on
us
several
times
during
our
meal
without
being
intrusive.
She's
a
fantastic
asset
to
your
restaurant.
We
have
dined
here
for
many
years.
Normally
I
would
give
you
a
5
star
rating.
However,
during
this
visit
on
6-10-23
I
would
have
given
you
a
big
fat
ZERO
stars
if
I
could.
The
manager,
an
older
Asian
woman,
small
in
stature,
was
screaming
and
yelling
at
the
top
of
her
lungs
at
the
kitchen
staff
in
the
kitchen
and
at
the
servers
who
were
in
the
restaurant
taking
care
of
customers,
and
at
an
employee
who
she
was
on
the
phone
with.
We
could
even
hear
her
while
she
was
screaming
in
the
kitchen
with
the
doors
closed.
This
went
on
for
a
good
15-20
minutes
while
we
were
eating
our
meals.
This
is
EXTREMELY
UNPROFESSIONAL
BEHAVIOR
coming
from
a
manager,
and
not
something
one
should
do
within
earshot
of
customers
who
pay
good
money
to
dine
here.
She
was
very
mean-spirited,
hateful
and
nasty
to
the
staff.
I
feel
very
sorry
for
anyone
has
to
work
under
this
tyrant
manager.
I
don't
know
if
we
will
go
back
again
to
dine
there
because
of
this
experience.
And
I
doubt
that
manager
even
cares.