Goodwill Store & Donation Center image

Goodwill Store & Donation Center

Non profit organization Thrift store Donations center

One of the Most Reviewed Non profit organizations in Tonawanda


Address

3177 Eggert Rd, Tonawanda, NY 14150

Website

www.goodwillwny.org

Contact

(716) 844-8121

Rating on Google Maps

3.90 (138 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10 AM to 5 PM
  • Monday: 10 AM to 8 PM
  • Tuesday: 10 AM to 8 PM
  • Wednesday: 10 AM to 8 PM
  • Thursday: 10 AM to 8 PM
  • Friday: 10 AM to 8 PM
  • Saturday: 10 AM to 8 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sharon H. 2 years ago on Google • 147 reviews
    I always seem to find great clothing at a cheap price 😁unbelievable 👍 and the employees are very nice...the cashier Dylan was very nice checking me out with two golf shirts that are in excellent condition for $5 each and he threw in a free hand sanitizer for me👍😁
    2 people found this review helpful 👍

  • 4/5 Mollie S. 3 years ago on Google • 9 reviews
    Had to pay with cash because the card thingys weren't working at all the locations, but other than that it was great. I got a nice pair of shorts and the cashier was very nice. (Sorry the picture is blurry)
    2 people found this review helpful 👍

  • 5/5 Scott C. 1 year ago on Google • 252 reviews
    Found lots of great items. Clean store and friendly employees

  • 3/5 Tonya B. 8 months ago on Google • 50 reviews
    The cashier really didn't know any questions I asked. My daughter was looking for toys and not many for her to look at. Prices are high for items being donated. I do like that there is a color for the whole week that is half off.
    1 person found this review helpful 👍

  • 4/5 Karen Z. 7 years ago on Google • 199 reviews
    The staff are very helpful. The location can be hard to access when coming from the north. The lines to get onto the highway is so long that it's impossible to make a left turn into this complex. Expect to make a U turn further down the road.

  • 1/5 Squirrel G. 1 year ago on Google
    Significantly overpriced. Should not be asked to pay more than retail prices on used items.
    1 person found this review helpful 👍

  • 3/5 George L. 1 year ago on Google
    They changed management and fool price donated items at virtually retail prices since January of 2023
    1 person found this review helpful 👍

  • 1/5 Frank L. 4 years ago on Google • 57 reviews
    Over priced and one employee in particular was extremely rude. I used to browse and buy at least once a week but will NEVER enter that store again if the same rude women is there. Stop in yesterday (1/6/20) same rude women at the register..Turned around and walked out. .

  • 1/5 Jennifer Murphy (Murphys N. 2 years ago on Google • 23 reviews
    Highly disappointed in ALL WNY Goodwills Currently, 2 years after the beginning of the pandemic and were allowed to be un masked in public and they CANT open the bathrooms! Shopping with a 6 year old and they refused to open the bathrooms. And their was no stores currently open in the plaza.

  • 3/5 Lisa M. 1 year ago on Google • 18 reviews
    There really wasn't much of a variety in the housewares section. Shelves were quite messy. Not real thrilled with this location.

  • 5/5 Xiangyu G. 1 year ago on Google
    Donated many used stuffs there. The process is very easy and convenient for drop by. The staffs are all friendly and helpful.

  • 5/5 Nell D. 11 months ago on Google
    Quick drop off, very nice staff

  • 5/5 Imu C. 2 years ago on Google
    Nice good to go

  • 3/5 Jo S. 2 years ago on Google
    Small but terrific store. Friendly staff

  • 3/5 Emerson W. 2 years ago on Google
    Rang the bell after five minutes. CSA said “you rang the bell and you were looking right at me.” “You we’re wearing street clothes. I didn’t know you were an associate.”

  • 2/5 Steven G. 1 year ago on Google • 2 reviews
    This store used to be good. Prices have skyrocketed so high that they price items more the original tags. Went today and saw a pair of shoes that were priced $1 higher than the original price tag. Seriously? To think that this was all given to you for free. Goodwill has become very greedy. SMH
    3 people found this review helpful 👍

  • 1/5 Michelle G. 6 years ago on Google • 1 review
    Very nice employees but the store was a mess and the prices were high. I found myself having to organize the shoes just to look through them to find pairs and I found many pairs of shoes that had holes in the toes or they were just dirty stained and they wanted 10 to 15 dollars for them and one pair didn’t have any soles and was missing a shoelace and they wanted 15.00.
    1 person found this review helpful 👍


Call (716) 844-8121 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Recycling
    • ✓️ Clothing
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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