The doctors are amazing. It’s unfortunate that the receptionists are aren’t. After approaching the front desk, I barely got acknowledged. When I greeted them to see if they saw me, I was met with an eye roll and the receptionist went back to what she was doing. I can appreciate the clinic is busy but an ‘I’ll be with you in one moment’ would’ve been fine. This is just one example of the front desk team being rude. I actively avoid coming here unless I have to because the experiences with the front desk are consistently bad.

I was at this clinic and doctor was trying to get rid of me as fast as possible. Doctor was trying to keep our appointment under 1 minute. I had mental health issues and wanted an advice about my prescription and doctor lied to me that “we don’t prescribe it here” and advised over the counter medication without listening to the medication I currrently take. I then googled it is not good to take with my medication. With my suicidal thoughts doctors are people who are supposed to help me in case of emergency. I had a mental breakdown after this appointment since I didn’t receive any help. And very unfortunately hurt myself the same day. The doctor I’ve been to is an Asian doctor

I've debated posting this review for a while, mainly because of the fact that without this clinic I wouldn't have had free access to medical care over the last 6 months. Nevertheless my insurance has kicked in now so I think it's worth voicing the experiences I've had. Quite Frankly my view on medical care has always been that it's just as social as it is practical, but not once have I walked into this clinic and been treated like a human being. *Maybe* with the exception of a lovely doctor that treated a skin infection I had - but other than that most of the doctors in this facility have barely even looked me in the eye when speaking to me. I understand working as a doctor must be stressful especially as these doctors work in the nearby hospital too but I'd argue that if you fail to acknowledge that the person you're prescribing medications to is a PERSON with concerns and emotions then you're not doing your job properly. My mother, who also went to this clinic and has trouble with English has been cut off mid sentence multiple times, prescribed $700 sleep studies without the discussion of *why*, been refused a discussion on a separate symptom and we have both shared stories about how dismissive the doctor's are at this facility. It's like they want to get rid of you as soon as possible. The worst instance I had was with a blonde female doctor. I had gone to get my eyes checked as I was having trouble seeing and after referring me to an optometrist I figured I would ask her if she knew for how much longer this service would remain free. She decided to mention "that she wasn't happy with still having to treat non-OHIP patients for free post COVID" straight to my face (a non-OHIP patient). Yes, because my privilege of being able to access medical care without going into credit card debt is such an inconvenience for her, a doctor that makes hundreds of thousands. It's really disappointing because quite frankly as someone who aspires to study medicine I could NEVER imagine treating my patients so dismissively and with such a superiority complex. Being a doctor is not just recieving symptoms and diagnosing - it's being supportive to your patients, explaining your theories to them, having some basic empathy to their situations. There's none of that here. EDIT: Just reiterating this one more time based on the reply to this review. My decision to return to the clinic/to bring my mother was one of quite frankly not having other options as the clinic was free. It was not a resemblance of good medical care. At no point did I critique the administrative decisions of this institution. There is no denying that staying open during COVID was a brave decision but again - that is not what this is about. This is about dismissive doctors, rude staff and a doctor feeling the need to imply to patient that their "visiting the clinic" inconveniences them. Quite frankly I believe that the response to this review skimming past all of those main issues to prove the point that is convenient to them is quite reflective of what the treatment at this place Is actually like🤷‍♂️ All the best.

Pro - Location is ideal for where I work. Cons - The hours don’t seem to match what they advertise unfortunately. I went over at 12:15pm on a day that they close at 3pm, and they locked the doors so no one could come in. (There were patients sitting in there) Possibly because they’re busy, so that’s somewhat understandable. However, I called several times to confirm if they are closed for the day after just to double check, and they don’t pick up. I was either sent to voicemail right away, or the person at the front would pick up and then not say anything, and then hang up. That part I found pretty unprofessional. Since I wasn’t able to get a hold of anyone to ask a quick question if they are closed, I’m choosing to write a review in hopes of getting clarification. All in all, not a very good first impression with how a medical business handles clientele when they are busy. I notice other reviews have had issues with the receptionists, so this may be quite on brand for them.

I’ve visited this clinic due to urgent medical care and was taken care of by Dr. Siu. I’ve only seen her, but she has been so understanding, professional and kind. She helped me with my medical condition and made sure I’ll be okay and answered all my concerns. Thank you Dr. Siu and Patient Networks! :)

Front desk was polite and efficient. Dr Wong is incredibly kind and compassionate which is very heart warming to see she truly cared about my issue and helped me right away. Thank you

Wait times is usually more but if you go at 8.00 early morning the wait time would be 15 mins. I was satisfied with my treatment. Dr Wong is really best doctor I have ever seen in any walk in Clinic. Thanks Dr. Wong 😊😊

TERRIBLE ADMIN AND FRONT DESK TEAM. I haven't had a single bad visit with a doctor here. The Doctors are great, well mannered, patient and helpful. If you are only doing a walk in you will appreciate all they do here. However, this place has some terrible admin and front desk staff. They never pick up phones or respond to voice-mail and also fail to follow up. Every visit you are greeted with unpleasant attitude at the desk despite already feeling sick and needing to see a doctor. Recently needed an MRI booked. They allege to have followed up after explicitly being told that there I never received any information or have record on my end of them doing so. Being polite, articulate and helpful goes a long way in helping people and the admin here falls VERY far short of that.

I started going to this walk in clinic probably 12 years ago, and eventually managed to snag Dr. Soneji as my family doctor and she's been nothing but amazing!! When Dr. Soneji is not available, I will do the regular walk in and have always had the absolute best experience with every single doctor who works there. It's like they only hire people who have a genuine caring personality! I've been to a lot of walk in clinics in the city and outside of the city and I have never had a better experience as I do at Patient Networks. Their Patient Care Coordinators (Michelle and Mel), are always super great both through email and in person. I will be moving to Pickering and I will absolutely continue to go to this clinic. There's no way I would go anywhere else.

Doc’s at this store are amazing! But the reason I’m posting this review is - this clinic doesn’t pick up their phone calls and the front desk staff is not very friendly as well. I called them 5 times last week and 2 times this week before coming. No one picked up and I came from 50 kilometres away and they returned me by responding that they do not attend walk-ins after 2 PM - I don’t have a problem with that, but at least pick up the phone call so I can have a heads up! The owner / manager please take a look into this 🙏. Otherwise this clinic is always my first preference when I need a doc! ⭐️

I wanted appointment and diagnosis of my eardrum from a ENT specialist. I searched a lot and called a lot of people - Automated messages and nobody picking up everywhere. At last I booked appointment with Patients Network. I got early appointment here and got a quick referral to ENT specialist within a week. Thanks to them! I highly recommend this clinic!

HORRIBLE FRONT DESK STAFF THEY JUST KEPT TALKING BOUT NON WORK RELATED THEY REALLY RUIN THE GOOD ATMOSPHERE THE CLINIC GIVES

The most trustworthy walk-in clinic in my opinion! I’ve utilized Patient networks for around a decade, and when I used to work in the area and attend in person, I always enjoyed seeing Dr. So. Now that I’m not in the area anymore, I still regularly trust Patient Networks over any nearby clinic for phone consults, and have referred friends and family as well! I’ve received great advice lately from Dr. Lianne Wong while recovering from a virus and as always, am extremely satisfied with the short wait time for the telephone consults as well as the diagnoses and recommendations.

Do not go to this clinic. I had a GP at this clinic and whenever I would try and book with her she was always unavailable so I would have to go to the walk-in. Today I called the clinic to book with my GP and apparently they took me off the roster. No warning or notice or anything. I am now left in a very terrible situation and I have a disease in which I need a GP and more then likely a GP to give me a referral. Disgusting. They should be ashamed. This is the worst customer care ever. Do not go to this clinic. Side note to your comment - I remember several phone calls and I have email correspondence trying to book with my GP so don't lie about it. Don't gaslight me I called your office and they told me yesterday I was pulled off the GPs roster in July of 2021. I had no idea of this or was given no notice of same. The sheer fact you're going to write a comment and say I never had a family doctor is totally absurd. Admit to your mistakes. Check your records and all email correspondence associated with me. You would reply back on numerous occasions and tell me my GP was busy. If I never had a GP in the first place as you claim, then why would you say she is not available. Unbelievable.

I have seen three different doctors at this excellent walk-in clinic; both the doctors and the staff at the front desk are courteous and knowledgeable. The clinic is very nice, and there are a lot of seats in the waiting area at the back and by the entrance. The clinic space at the back is also connected to the pharmacy. The clinic area is clean, bright, and open. I usually arrive 15 minutes before the clinic opens in the morning, and because they are so efficient, I can see a doctor in 30 minutes.

I came in with a suspected ear infection. Very clean and quick walk in clinic. The front desk was very efficient in getting me signed in, only waited about 20 minutes and Dr. Wong was friendly and fast. Definitely recommend this place.

Very helpful. The clinic responded to my emails, helping me to plan my treatment and their availability! Usually waited for about 45 minutes to see a doctor – not bad. The doctors were all very helpful and accommodating! Not able to book an appointment as a walk-in patient. Recommended!

During Covid I spent some extended time back in Toronto where I grew up, and needed to see a doctor twice. Both times I visited the Patient Networks Clinic and saw 2 different doctors. They were both great, patient and kind. Since then, I recently decided to move back to Canada after almost 30 years in the US. I did have concerns since I know it would take some time to find a GP here in Ontario. Last week I needed to get my prescriptions refilled and get some blood work done so I visited the clinic and saw Dr. Ng. When I arrived at the clinic it was much busier than my prior visits during Covid and I thought I would have to wait for hours.The staff at the front desk were very busy, but very organized and check-it was easy and fast. It was just under an hour and I saw Dr. Ng. I have to admit, I was shocked with my luck, another great young Dr. that listened, asked relevant questions and was so kind. I got my blood work done and after I left I realized I didn't ask how I would get my results, in the US I was accustomed to communicating with my Doctors office online system. I sent an email to the email address on the web-site, and wasn't sure how quickly they would respond since I had seen some reviews online. Well I must say, I don't understand some of the reviews I have read, since they have been very responsive and friendly as well. I just want to thank the staff at the Clinic for making my transition back to Canada a very pleasant one!

True story: I came to this clinic for the first time for a sick note because my manager didn't think that it was enough that I threw up under my desk. The doctor called me in and did 2 unforgettable things. First of all, he apologized for my wait of 25 minutes! Then, he told me that I would have to go to emergency for what looked like appendicitis. I told him that I wasn't go emergency for stomach flu and he arranged an emergency ultrasound at Metro Central ultrasound which was done in another 25 minutes and it confirmed appendicitis. Now I'm scheduled for emergency surgery because they said I may DIE otherwise! I think that this doctor may have saved my life!

I have been a patient of Dr. Boris So for almost 3 years now and I have never met a more efficient, understand, empathetic and responsible Doctor. Having two herniated disks, which were eventually operated on, Dr. So recommended a Pain Management clinic that effectively saved my university career, using a holistic, well rounded approach. After years of searching for the perfect physiotherapy centre, Dr. So provided again with Synergy Sports. Always accommodating, especially when time is tight, and very efficient. I cannot recommend Patients Network enough, as a walk-in or for as a family clinic. All the doctors I have dealt with in Dr. So’s (rare) absence have been fantastic. Walk-ins are dealt with the same respect, attentions, and overall service as those registered. After reading a lot of comments targeting the reception desk, I understand the frustration. Patients, myself included, must consider the stress and worry we’re already feeling as walk into the clinic, keep control for that variable and you’ll see that these ladies work extremely hard to keep up with the INSANE demand; usually two managing hundreds of patients just like you and me, with the same sense of urgency and self-prioritization. Credit where it’s due, the place is running smoothly despite the incredibly high number of patients. Responsible, respectful, reliable. Thank you for coming to my TedTalk

This is the best walk in clinic I have been so far in Toronto. The staff including receptionists and the doctor are polite and competent. During my first visit there I was heard by everyone and I thankfully got the prescription I really needed. I’ll certainly come back for future doctor appointments. The waiting time in the early afternoon was around 40 minutes to an your.

I went for a walk in appointment and everything was super smooth. Dr Easty is the most empathetic doctor I’ve come across in my life, and I’ve been to a lot fo doctors. She took the time to walk my through the way forward and asked me if i wanted to do things any differently. Could not recommend her and the clinic enough

Dr Laura was amazing! Very comprehensive care, got all the prescriptions I needed. Couldn’t thank her enough. 🫶🏻 $80 to see a doctor without OHIP Staff were super friendly The clinic was contemporary and clean Walk-in clinic wait time was 30 minutes when I arrived around 8:40am

Dr. Wong was amazing. She listened to my concerns carefully and guided me through the whole process in a professional manner and it was pretty easy to follow. The wait time was also very reasonable. This is one of the best walk in clinic in downtown I’ve been so far.

I like this clinic and the doctors. The service is usually efficient and it is right in the core of downtown that makes it easier to arrange for all the necessary tests. My family doctor is Dr. Easty and she takes above and beyond care when I come to her for medical issues. Happy to be a patient at this clinic!

Avoid the clinic at all cost. They refuse to work or to be generally helpful. The doctors will rush you out very quickly Because they obviously don’t care if you are in pain or not. The doctors here are rubbish. I won’t be wasting another minute here

The doctor I saw was really nice, and the clinic itself is clean. The issue is the front desk. I went in in-person for some test results and was told they were having issues with the system and they would email them to me. It's been over a week and no results, and iv called about 20 times with no answer. The front desk just doesn't pick up the phone.

This is the best walk in clinic I’ve ever been to! I’ve seen a few different doctors at this clinic and all of them are truly amazing. They actually listen to my concerns without interruptions. Despite the fact that the doctors take their time to listen carefully to every patient, the wait time isn’t too long for walk in patients (around 30 minutes on average). If I had to recommend one walk in clinic to my friends and family, it would definitely be Patients Network!

I had been having extreme pain for sometime I went to my regular family dr no help then i went to to another walk in clinic the previous week where I was stigmatized stereotyped and miss diagnosed still in excruciating pain I made the decision to go to patient network because I went there a couple years ago and remember how great they were. I met with Dr A. Little and within 2 minutes of doing a simple examination she knew exactly what my issues was wrote me letter and sent me immediately to the ER because of her letter i was able to go right in to see a doctor and get the help that I needed I am so grateful and can not thank Dr Little enough for her brilliance her tender care and attention. Thank you Dr Little

Front desk is disaster. You will get better service at McDonalds.

It was my first walk-in clinic experience in Canada. Dr Boris So is so nice and patient. He explained everything to me calmly! I went there really early so I waited about 10 mins at the clinic.

BEST PLACE EVER! Where I live I usually wait 3 hours to see the doctor and its totally ridiculous. Coming here was 20 minutes in total. I waited 10 minutes to see Dr. Kumar and then we had our consultation. Dr. Kumar was the nicest person and she was really caring and understanding. I recommend this place. Awesome. Thanks!!!

Such a wonderful walk-in clinic! Little wait times early in the day, kind staff and thoughtful doctors. Connected to a Rexall for easy prescriptions, too!

This is by far my favourite walk-in clinic, and the only walk-in clinic I trust. Literally all the staff is incredible and caring. They always reassure, validate, and truly listen to me. I'm really grateful for this place and the location of it.

I have visited this clinic for years, and always had timely service and thorough care. Even when busiest, the flow is efficient - from check in, reasonable wait times, and doctors who are patient and will listen to what brought you in to see them. Most importantly, when care requires elevation or screening, or further steps, the doctors here help with timely referrals and are great about follow up visits afterwards. During the pandemic, I’ve lived too far in distance to use this clinic, and have come to realize just how much I always appreciated them. Thank yous to all your staff - and highly recommend!

Possibly the only walk-in clinic in Downtown Toronto where you can still see an actual doctor in person during the pandemic. The wait times aren't very long either! Only about 30 minutes. When I did see the doctor, she was very helpful and friendly. I am taking one star off, though, because they called my name too quietly for me to hear at the other side of the room for me to hear at first and someone almost took my turn for me! Besides that, though, my experience was very positive.

I don’t normally review doctor offices but I am super impressed with this clinic and the doctors they have - always professional, kind, understanding, on the ball, and willing to support patients with what we need. I’ve used their services over 5x now and each time it’s been a pleasant experience. Highly recommended!!

I live nearby & have used the clinic a few times. Very satisfying experience both times. The clinic appears impeccably clean and ran efficiently each time. It was so so nice to actually speak with a dr. in person. I have not laid eyes on my regular dr. in 2 years. The nurse practitioner has been my go to and mostly over the phone.

I almost want to write a bad review so that I can keep this gem to myself haha. Such fast and accurate (I either wait exactly as long as the website says or less) wait times, and amazing doctors (I've seen 2 so far). I saw Doctor So (so sorry if I misspelled that) and he answered all my questions and follow-up questions descriptively and patiently. He was able to provide me helpful diagnoses for my issues and short and long term steps to alleviate and recover from them. He went above and beyond, thank you. 100/10 best walk in I've been to (I've been to 10?)

Been here multiple times. Usually only great things to say. Had a terrible experience today with Dr. Anjuli Little. Zero empathy and was ready to get me out the door. Avoid this doctor at all costs.

Excellent walk in clinic! All staff are extremely friendly and the doctors are excellent. I have had to go for more serious concerns a few times now and the doctors are extremely caring, helpful, knowledgable and quick to assist me with requisitions for tests/X-rays. The only walk in I go to!

My favourite clinic ever - staff are efficient - wait times are reasonable (you can check on the website before heading there) - best of all, Dr. So is an amazing, caring doctor!

Great experience with the doctor, she was professional, approachable, and clear in explaining my diagnosis. The visit however, started off incredibly unpleasant because of the rude and stand-offish behaviour from the receptionists. No one greeted me when I entered the building, so I went to the opening at the side of the reception desk, I only said “Hi” and one of them immediately snapped at me with “I CAN’T HEAR YOU FROM THERE.” I go in front of her and see the small opening that is the actual window. After filling in my information on the form on the clipboard, I proceeded with giving her the board through the small opening, and am snapped with “JUST GIVE ME THE PAPER, THE BOARD WON’T FIT,” when the board was already in front of her. If the receptionists find it irritating that new patients do not know the EXACT check-in procedures that they seem very adamant about, please provide proper wayfinding or a self check-in service instead. It will certainly be more efficient and pleasant for patients.

Great place and customer service.

A very good walk-in clinic with excellent doctor service. I especially liked dealing with Dr. Sheinerman The reason I gave it 4 stars, is because during the COVID-19 lockdown the receptionists would not answer the telephone during working hours. You were left to rely on email which was neither quick or efficient.

Place is super clean and hygienic and they really focus on keeping everything sanitized and COVID proofed. Landed here at 8.30am with my health card. Was attended to by the doctor, who was quick with prescribing treatment for my ailment. Thank you Dr. Rachel E.

I've been coming to this location for over 3 years now for walk-ins and always receive the BEST care. The new telephone consult service is so fast and convenient! Highly recommend.

Gender-neutral and safe spaces. Hahahaha Virtue signaling isn't about everyone, but a silly ideology that's made up and harmful to society. Lastly, I tried calling 3X and I guess you're still short of staff? Anyway, found another Doc. Peace and God bless.

After struggling to access basic services from many other walk-ins in the core, I'm very happy I found this one. Efficient reception system, short wait time, helpful, attentive care. Would absolutely reccomend to anyone looking for a decent walk-in clinic

Stay away from this place, I visited this clinic a lot of time, the receptionists are rude, the doctors are incompetent (and I paid for the visit) you have to tell them what to do, and the results of whatever tests they do, they give them back to you after so many weeks and you have to beg them to send them to you. They don't answer the phone, they don't respond to emails, they are unprofessional and they just waste your time. I'm just telling you they almost lost my blood tests. And after 2 weeks I'm still waiting for further results.

Efficient clinic. Dr. Wong (and Dr. Kumar) are always very thorough and have the best intentions in their care and treatment plans. Biacna saved my life as a 30 year old with adult acne. Would recommend.

Dr Laura was amazing! Very comprehensive care, got all the prescriptions I needed. Couldn’t thank her enough. 🫶🏻 $80 to see a doctor without OHIP Staff were super friendly The clinic was contemporary and clean Walk-in clinic wait time was 30 minutes when I arrived around 8:40am

Really appreciate how patient and caring the doctors and nurses are. I have never been to another clinic alike. Even though it is a walk-in clinic, the doctors have always put efforts on patient care. The nurses always follow up. Fells secured, why I always visit this clinic.

Absolutely love this clinic. There are 2 women at reception who are always incredibly fast and on to it. Entire reception area is very clean with a lot of seating. All the doctors are young and very knowledgeable. I see some negative comments regarding their style of “get to the point” but that is what makes this place a 5 star for me. They identify the problem and get straight to solutions. I have never spent more than an hour at this location from check in to out. All staff is well mannered and treat patients with respect, they keep the flow going as there are 10-20 people waiting to be seen at any given moment. Would highly recommend for OHIP and non OHIP users as their fees are fair. Also worth mentioning there is a rexall attached to their office for quick prescription fills.

I live close by and needed a walk in for an eye infection. Saw a wonderful doctor. Dr. Ng and was very pleased when i left. He listened and I didn't feel rushed. Will go back for sure

It feels like the doctor is trying to push you out of the door the minute you step in. There is no opportunity to ask questions or receive clarifications about your condition. Lifelabs sent them my test reports on Tuesday, but the admin staff were unable to find it and send it to me even on Friday, and blamed it on the "large number of faxes" they had recently received. This was despite emails everyday. If you have a serious condition, stay away. This clinic will not be able to help you in time. One positive aspect is that the waiting time is relatively short (~45 mins) when you walk in.

So glad I found this clinic! The administration is quite smooth and they always reply to emails quickly. The wait times for walk-in can be about an hour but that's expected given the location. I've met both Dr. Euverman and Dr. So and they have been nothing but patient and informative. Highly recommend them

I came here because I wanted to get the HPV vaccine. I arrived on 24 Nov and the doctor who gave me injection said that I can come in for my 2nd shot at any time and just told the front desk that I came for my 2nd HPV shot so I wouldn't have to wait in line . After 2 months I came back for the 2nd injection. I told the front desk that I was coming here for the 2nd injection but they told me to wait. Ok I waited but I just thought it would take about 5 minutes. Nope, they made me wait 30 minutes and then told me to wait another 30 minutes. I'm easygoing, I'd have definitely come earlier to wait if they hadn't told me I'd be given priority. I am very frustrated when I have to waste time without solving the problem when I have to return to work early. I still have to come back for the second injection in another day and I dont even know if the vaccine is still work well or not. In these difficult times making money is not easy, so don't waste each other's time. Hope you guys in this clinic don't lie anymore.

Walk in was great, wait time was about 40-60 minutes (which is average in my experience), doctor Wong apologized for the long wait (even tho it wasn’t that bad), she was empathetic with my symptoms, & referred me to an X-ray technician incase she missed anything:)

I've received very good medical care, however, admin staff does not respond to voice-messages and my pharmacy is inconvenienced by having to send repeated faxes in order to get my prescriptions filled. Suggestion: please update your voicemail message to include instructions regarding your protocols for making appointments and prescription refills. Most people expect to have their voicemails acknowledged, however, if this is not your practice, you should show respect everyone's time by just saying so.

Reasonable wait time but more importantly, the staff there were very friendly. The process of getting my lab results was smooth and I just want to give a special thanks to Dr. So for being so professional and caring. Thank you Patient Network team!

This is my first google review because this clinic deserves it. Fast, professional, and thorough. I've never been so impressed with a medical clinic.

Very reasonable wait time, friendly staff and Dr Trieman was excellent, sending me for long overdue specialist care that my previous GP of 10 years never bothered to do. Wish they were accepting new patients.

Quick and organised. Variety of doctors.

Good feedback from friends who have been here. Very efficient clinic. Good doctor.

I got doctor Kumar yesterday and she was great. The clinic is very clean and the staff are humble and helpful. Thank you.

A very fine clinic, but their hours are very restrictive and they’re closed for extended periods (1-2 weeks) during holidays, which makes them pretty inconvenient....for a walk in clinic...

Doctors were professional and very helpful. Also, I was in and out in 20 minutes.

The main entrance is close with a very small sign. Pease enter through rexall pharmacy. Fail to add a sign from inside entrance to the second rexall door. Many patients stand and wait to enter. " What's so difficult to put a sign up on the door"

Fantastic service from fine group of doctors.

The doctor was very nice

Best walk in clinic I’ve visited

Wonderful! The doctor I saw was very friendly and kind and the reception staff were hard at work :) thank you everyone.

the doctors are good professional and carring. front desk is TERRIBLE 🇵🇭. they should not be allowed to work anywhere. edit: sorry i cant write more specific feedback cause i would probably get cancer from all that stress. 👍🏻 hint - check the dozens of reviews before mine.

I've been going to this clinic for a few years. The doctors are exceptional - they always see you on time, they explain things to you in detail, they follow-up on lab results promptly, etc. Highly recommended!

Great experience here. Although no one picked up my call initially, front desk staff called me back in a timely manner. The doctor I saw was very kind and patient. Definitely one of the better walk-ins and would highly recommend.

coming to this walk in clinic for a few years now and i always have a pleasant experience (as much as it can be when you are unwell) . place is very clean and staff are very friendly and helpful

I've been going to Patient Network for over 3 years now. All the doctors have been really great and wait times are really short. I have been seeing mostly Dr. Kumar lately and she is absolutely amazing. Even though she is not my family doctor, she remembers my medical history and helps me accordingly.

Best walk in clinic I’ve visited in the city. After living here for 4 years I’ve realized no matter what clinic you visit you’ll have issues with front desk but they are definitely the best I’ve dealt with and very kind when I speak to them. Every doctor I talk to doesn’t just want to rush you out the door, they genuinely care. Very glad I found them. Also I visited that week during the day and there were only 2 people a head of me so wait time doesn’t seem to be that long.

Went there for the first time, it was clean, efficient and quick.

Went for a walk-in appointment today, the waiting time on the site was pretty accurate. Process to register myself was really smooth. I saw Dr Luks who took her time to ask me questions about my issue and family history and was quick to refer me for further testing. I received great care during my visit and would return in the future. Clinic was very clean.

Friendly and efficient staff, Dr Luks was caring and patient, she went the extra mile by reaching out to opthalmology in case they needed to see me.

This place is absolutely perfect. Michelle at reception is very informative and super responsive, and Dr. Little was extremely helpful and very professional. You can't ask for better, highly recommended.

Came in here in at around 10 in the morning and had a wait time of less than 5 minutes. Dr. Treeman was very professional and personable. Made me feel comfortable the entire time.

Amazing doctors. It's a relieve to find places like this after being tossed around like a potato from one doctor to another. Caring, helpful and completely different exp from other doctors/clinics

Awesome walk-in clinic. The wait time for me was around 10-20 minutes. The doctor was efficient, friendly, and knowledgeable. The environment was professional and the clinic is located right next to a Rexall pharmacy for convenience.

I desperately needed to get to a walk in clinic so I googled ones near me and found this one. I am so glad I came here because the experience was so smooth from start to finish. The receptionists were quick and efficient, I waited under 30 mins and I was blown away by how friendly and knowledgeable the doctor was. She made me feel comfortable, answered all my questions and l didn't feel rushed at all. I actually walked out of the clinic with a smile on my face!

Why would you say your hours are til 4 pm if you stop accepting patients past 3??? The only information listed on their site is to arrive BY 3:30 to ensure that you’ll be seen. I arrived at about 3:15/3:20 If you’re going to stop accepting people at least update your site so I don’t waste my time !

My case was handled with care and professionalism by Dr. Boris Se on 15.09. I was in Toronto only for one day with work and it was wonderful to see how well they took care of me. I appreciated that also Dr. Boris Se followed up with me and reassured me. I truly recommend and appreciate all your efforts. Thank you.

Best clinic in GTA. Waited for 20 minutes, saw a doctor, very professional.

I've been here twice already and I was seen by the doctor with minimal wait time for both times. Not sure if I just went in the right time but in both visits, the doctors took their time to listen and addressed my medical concerns professionally and provided a definite solution.

I've visited as a walk in patient multiple times and the experience has been pleasant every single time. The location is super convenient, the doctors are all really nice and friendly, and they get straight to the point while also being patient if you have additional questions. I go either in the morning or later in the afternoon to avoid the lunchtime rush, and I'm always in and out within half an hour counting the wait time, which is super reasonable.

(Translated by Google) Kind. Good explanation. However, international students who have other insurance such as UHIP, not OHIP, have to pay the insurance company directly after paying cash or credit card. (Original) 친절합니다. 설명도 잘해주고요. 다만 OHIP가 아닌 UHIP같이 다른 보험에 가입한 유학생들은 우선 현금 또는 카드결재후에 직접 보험사에 청구해야되서 좀 번거롭기는 합니다.

I waited for less than 5 minutes and Dr. Caroline Trieman was very knowledgeable and treated me great. Definitely my best experience at a walk-in.

I have so far been impressed with the Doctors at this clinic. I have been here twice in the last 2 years and have had good experience overall. The wait times are posted online and are accurate from what I've experienced so far. Doctors are caring and listened. Appreciated Dr. So for his ability to listen to my reasons for a different Dx than on original presentation.

The admin do not know how to prioritize a patient with chest pains. Over a two hour wait with people going through faster than us after coming in after we did. I'm not happy with the service and feel it's just a conveyer belt for swiping OHIP cards rather than actually helping people who require assistance.

So fast today. In and out and 30 minutes just after lunch today. Many diffirent doctors were seeing walk in patients and everyone was friendly. My doctor was very nice and asked me if I had any other questions at the end fo the visit! Doctor's normally never want you to ask any more questions!

Unknowedgable female doctor. I went twice yesterday and today she was unable to diagnose chest inflammation as she didn’t see fever; She did not give the right medication and I got worse. . I don’t recommend them

I have been to this clinic about 7 times, and most of the doctors in this clinic are very competent and helpful. HOWEVER, I am giving 3 stars because the front desk is easily the worst I have ever experienced. The receptionists are rude, obnoxious, insensitive, and clearly bias. It is a shame that a clean and proper clinic is somewhat ruined by the improper staffing. It is very unfortunate, as everyone who comes in the clinic is vulnerable and in pain, and the front desk is supposed to provide valuable and comforting customer service being the first people those in pain are conversing with upon arrival. I am aware that it is a busy clinic, but that is no excuse to be rude and dismissive. If you can’t handle the job, don’t sign up for it. Easy. Expect the negative first impression, but the doctors will provide to your needs.