This review is specifically for the gentleman by the name of Donte. He is extremely unprofessional, constantly curses and use extreme vulgar language (constantly hear him make racial slurs and excessive use of the "N" word). I come here to this gym with my daughter which is a minor. On the numerous occasions where I've witnessed Donte working, he spends majority of the time working out, interacting with his friends and anything else other than his actual duties. All the other staff are wonderful and professional. On May 30th, 2022 I witnessed him horse playing, throwing paper towel balls and hitting other gym patrons. Please discipline this staff member, I actually feel bad for the other staff members because they have to put up with this one bad apple.

Worst F4L location I have been so far. Managers of this location do not seem to care about hygine. Always insufficient paper and disinfection spray through out the gym. I want to clean eqyipments after using, I had to walk a long way to get paper and spay located seperately. For more, two treadmill brokedown, could not start. So bad

Very clean and not too busy. Great place if you're new to gymming as it's not very intimidating compared to other gyms. Fantastic value for the price. Individual change rooms. Good amount of weights. All squat racks are on tracks (one Smith machine, two Jones Smith machines).

So this is my first week at this gym for the first time. At the start, employers were diligent; reminding clients to wear masks while walking around, cleaning machines left and right. However as the week passes, there’s been serious decline in attentiveness. On Sunday morning, there was no staff in the front desk. All of the staff were inside their employee room laughing and talking loudly. One client who couldn’t get in waited 5 minutes before an employee came to the door. The TVs were half not working. No employees around cleaning anything. Half the paper towels and wipes were empty. Usually, I wouldn’t care as I’m here for my work out and that’s all. However we are still in a pandemic with still hundreds of cases of Covid in Ontario. Dropping the ball like this can be a serious consequence. Edit: changed my review upon seeing improvements over the course of a month. Better cleanliness, more attentive staff.

You are getting what you paid for so i cant complain. Gym is big enough and and a decent selection. Broken machines take a while to fix and its not the cleanest but its decent enough.

Please consider keeping the shower rooms unlock during non-staff hours. There is no safety issue here. Shower rooms are so tiny that you cannot slip, fall or get injured. Other 24/7 clubs like Anytime Fitness keeps their shower rooms unlock 24/7.

Would give a 5 star if this location had a water fountain. Also experienced showers not open at 07:20 am on August 28, 2023. But staff seems very nice.

Many broken machines. Staff are not polite. They lack customer service skills. Most of them, disregard customer concerns. Cancelled my membership. I joined this gym because it’s close to home and the price wasn’t bad. But clearly, you get what you pay for. Only join this gym if you’re seriously on a budget. Otherwise, take your money and spend a little more at a better gym that is actually maintained.

I was a member in late 2019 for a few months and then signed up again in the Summer of 2021. I opted for their Black Card membership since I like its added benefits. During the time when the COVID restrictions were more strict, I was a little perturbed at the lack of enforcement in some aspects. At the time, there was a multi-function machine with 3 stations and adequate signage to say "1 person at a time" meant for 1 person for any 1 of the 3 stations. I usually saw 3 or 4 people at these 3 stations. Overall, without the COVID restrictions now, I think it's a great gym and a good value for the money.

Great Gym, Price point is unbeatable and they have lots of equipment. Water Bed Massage is 5 star. The only thing I would suggest is they need a second Lat Pull Down station big time.

I have been going to this gym for many years and it used to be a great gym. For the past approximately two months, it has gone down hill. The floors are so filthy, there are never paper towels in the paper towel dispensers, all the equipment is all over the place. You cannot sit down/kneel/or put a bag down on the ground without picking up so much dust and dirt from the dirty floors. If they do not restart maintaining this gym, I will unfortunately have to look for a new gym to go to.

Lockers are never cleaned. Sanitizer bottles are always broken or almost empty, so are the paper towel dispensers. Hand sanitizer stations haven't been filled in WEEKS. Staff do nothing about it. Washroom sinks are always dirty.

Terrible! I was excited to find a gym and decided to give Fit4Less a try. Didn't need anything fancy and something that is open late. However, COVID came by and the gym closed. About a month ago I got an email saying that the automatic payments would resume, or that I could freeze my membership. I decided to freeze it to be safe. About two weeks later I got another email saying payment failed and I was charged an additional 25$ for that. I emailed them asking to clarify and that I was not very happy about this and got an automated email stating they check their email once a week. I tried calling several times and nobody answered. Two weeks later I got another email with yet another 25$ charge. Keep in mind, for each of these charhest I was charged an additional 45$ from RBC for NSF fees. This whole ordeal costed me roughly 150$ which is more than an entire year at the gym. I wrote them an angry email and guess what, within 5 minutes they called me. However, they told me this is not their problem at all and the guy on the phone said he would speak to his management team and call me back within the hour. It is now two weeks later, I still haven't gotten any sort of refund, no communication, nothing. The whole idea was to find a cheaper gym than LA Fitness.... But with staff this poorly trained, lack of professionalism and communication, I'm prepared to pay the premium at LA Fitness afterall. Guess Fit4Less should get some commission for great marketing for OTHER gyms! I will also be taking this issue to corporate as we know see how incompetent the staff at the gym seem to be. Perhaps not all staff, but those I have dealt with make me feel as if I need new brain cells. Thanks for nothing Fit4Less!

It does the job for a no-frills kind of gym. My only gripe is that it doesn't have a single squat rack, plenty of smith machines, but, no rack. Based on my experience so far, you will not have to wait long to use the equipment, but, that could be dependent on what time you go. I go in the early morning hours, so I never had issues with waiting. And now that they relented on the gym restrictions, no need to make appts.

great variety of equipment for how cheap the membership is. clean environment and lots of sanitation stations around. getting my actual membership card was a bit difficult as the card dispenser didnt work after scanning my QR code repeatedly , i suggest going during staffed hours to initiate your membership in case the same thing happens to you.

The staff is incredible at this location. I genuinely think “Nick” deserves some recognition. He’s always really positive and welcoming. Goes out of his way to stay on top of everything and keep the entire facility clean. Really pleased with this location.

Wanted to make a complaint against a Karen who was disrespectful. She was sitting in front of a chest press bench for literally half an hour playing with her phone, not willing to move nor to share the bench with anyone during the busiest hour and whilst the second chest press bench was being shared by 3-4 individuals!! I’ve been working out for over a decade and never did I come across something like that. But the manager Andy thinks that’s a normal workout style during the busiest hour at gym and doesn’t want to entertain my complaint! It’s a great gym but it’s a shame that there’s tolerance for disrespectful behaviour.

Dirty, no soap in the bathrooms, broken equipment. They have taken reducing labour to a nonexistent level. Pay a little bit more across the street at the competitor and get a much better experience.

This Fit for Less is not a clean gym. No one cleans the gym on a regular basis. No one ever empties the garbage bins or cleans the rest rooms. There is paper towel all over the restroom floors and there paper towel all over the gym floor. The main entry was is seldomly cleaned. The carpets are covered in salt for people coming into the gym. The employees sit at the front desk and do nothing. It’s embarrassing coming into this gym

- Machines are constantly broken, and take up to a month to be fixed e.g, there’s 2 leg extension machines, the one that actually provides a full ROM is the one that’s always broken. I once tried to tell the manager that it broke and he was trying to blame me for it. He seemed more so annoyed at me rather than happy that he was alerted - not like he’d see it sitting in the office - Some weight selections on machines get jammed, seems like they don’t keep up w/ regular maintenance of the machines considering how often they break/squeak/jam and how dusty the floor around them is - Weights are rarely cleaned up or in the spot they should be, sometimes I walk to the other side of the gym to find a certain plate Overall, for the cost and for how often they threaten to raise prices with their “lock your rate in” scam, I would say its worth paying more per month elsewhere.

I was looking for a new gym to go to, and I thought maybe this one might be a good fit for me however, after reading all of the negative reviews recently especially about broken down equipment and no customer service. This is a dealbreaker for me. There is zero reason why equipment should be down for more than two weeks, especially considering the recurring revenue that a club like this would be making. They should have no problem getting a technician out to fix the machines and have everybody happy once again . If I was a customer of this location, I would be looking elsewhere, especially if the machines are down for so long and that’s part of my routine . The other thing that bothers me is the fact that they want people who have a complaint to DM on social media as this way the Google algorithm does not change.

Gym is cheap to go to. 24 hours which is nice, just a key card entry at night. Overall cleanliness of the gym is pretty good on the floor but the washroom is pretty rank at night with no staff in the building. There is an old yoga room that they changed into a new workout room and put it behind the black card membership and while that seems kinda scummy I like that the room is not usually that busy at night and it's all brand-new equipment in there. Also in general there is alot of wasted space and some new variety of machines could be added instead of things that don't get used or empty floor space such as, more benches for bench press, a hack squat machine or another cable machine that can be used for seated rows and lat pull downs etc.

I have been going to this location for almost a year, I have had a great experience, all of the machines and equipment are properly maintained and taken care of, and the staff are very helpful and professional, such as Daniel, who presented an excellent level of customer service and professionalism

Best fit4less I’ve been to and we’ll worth the price you pay since you’re getting all the regular machines + free weights and free bar squat racks if you’re a black card member. About a third of the space is dedicated to cardio machines and they also have other amenities like massage chairs and tanning beds if you need.

I would say the experience is mediocre at best. Some of the things that I noticed: - Some bathroom faucets are not working - exit door buttons are fallen off and its confusing the first time you want to exit on what to push! - the 30 minute virtual fitness lcd is basically for show and doesn’t work when I asked the staff about it. So you cant do Hiit etc in the aerobics room - There were times when the seats were sweaty and wet but there wasn’t any paper towels to clean them with. Wondering what that $44 cleaning fee is for!

I am extremely satisfied Fit4Less customer at this Woodbine Hwy7 location. I am writing to compliment staff, Sebastian. He answered my call when I called the Fit4Less helpline. He took my issue seriously, and resolved in a professional and in a timely manner. I felt he took my problem as if the problem was his own. (Or what we called "Taking Ownership of the matter" in my line of work) He turned my situation from frustrated to joy. His actions was remarkable and I do not want to let it to go unnoticed. He made me feel like I am a valued customer, and my business is important to your organization. I told him I was on my lunch time, and he made sure my 4-5 questions/issues were resolved within the limited time I gave him. Please promote this staff member to be a training instructor or the employee of the month. He is an asset for your organization. I am sure his supervisor would agree Sebastian has a great personality and he is great to work with. Sebastian, thank you.

Giving 5 stars because this location is never crowded, at least in the morning hours. But they don’t have additional barbells unlike Fit4less (bridlewood) etc. Always have to take barbell from bench press or T-Bar for deadlifts.

Machine maintenance is little slow , I have seen a machine sitting broken for 3 weeks without getting fixed . Still hasn't.. Overall, it is fine fitness center , there are "rush hour times" if you go during their rush hour times, there is a little space to even breathe inside . I prefer going late night or early morning, depending on my working schedule. I suggest going those times unless you wanna check other dudes muscle process 😆

Compare to other locations, a lot of equipment are not functioning properly. The place seems neglected with the hygiene standards, specifically hand sanitizer all are empty or broken containers.

Great location with an incredible staff. Always clean and plenty of room to space out. They also have a crowd meter that lets you know how busy they are before you go. I go about everyday so I got the Black Card. With it I can go to another if I'm traveling. Really great place for working out.

I went to Markham/Cochrane location yesterday from Toronto, for the 2nd time. Cause they have showers. Real quick 1st, I thought I lost my ( favorite) hat 🧢 I called, Sebastian { I found out later he's the manager } answered the phone. He is an outstanding gentleman and a whole lot more. He went looking for it all over the place in every spot I could have possibly put it. I'm extremely appreciative and very thankful. He went above and beyond. I can't thank you enough bro. Now on to the facility; I wish showers are open during UnStaffed hours. I was told in case someone slips and falls ( makes sense ) . It's missing some equipments that I like. And there's not duplicate of certain ( in demand) equipment. I noticed This location has more people clean after using equipment than other locations (i think) . BTW I could care less bout that , if you want a job well done, do it yourself. If you want clean equipment, clean it / wipe it to your liking, before you get on it / use it. DaaaaH

Dakota was AMAZING!! He was extremely helpful and super kind to show us around! Super knowledgeable and helpful on all the memberships questions we had and is truly a ray of sunshine when we walked in!! THANKS FOR THE GREAT EXPERIENCE :) 100% will be back to this location!

Another fake from GoodLife. 1. Horrible set-up for changing/bathing etc: no separate areas for men and women, showers (unisex) are literally prefabricated cubicles-turned-into-shower, absolutely no privacy. 2. Practically no staff present to help you: even the initial registration is self-service, on a machine! 3. Not clean at all. 4. No WiFi; so, forget about going on YouTube or any other internet activity while you're in there. 5. No water fountain either! They even don't have a single water fountain in the whole place; imagine that! Verdict: HORRIBLE, and, COMPLETE RIP OFF.

Most equipment in good condition. Floors are due for a thorough clean

Generally a decent time. Theres only one bench available right now and it's always taken. Also today I had an issue with my card and there were just no employees working today, so I had to head home. Even tried calling 10 times.

Helpful staff, not lazy like some other gyms. Great price and very clean. Every other machine closed due to covid but there are still many machines to use. Can get very busy at times so keep that in mind. Booking on website kind of annoying but hopefully back to normal after some covid restrictions loosen up. Overall great experience!

This is by far the worst gym I have ever been to. There are no refill stations for your water bottle unless you want to use their DISGUSTING rusty smelly bathroom tabs. Wanna do squats ever? Don’t come here. No free-bar squat racks and the cheap smith machines are NEVER free. I wouldn’t suggest this gym if it was free.

Not bad so far. Bathrooms have been disgusting on almost every occasion. No visible staff during operating hours on a few occasions. Cleanliness so far has been the greatest deficit.