Pizza Nova image

Pizza Nova

Restaurant Pizza restaurant Italian restaurant Pizzatakeaway Pizza delivery service

Relaxed chain restaurant for signature & build-your-own pizzas, plus sandwiches & salads. People often mention pizza, location, service, order, Pizza, nova, toppings, staff, Nova,


Address

1928 Queen St E, Toronto, ON M4L 1H5, Canada

Website

pizzanova.com

Contact

+1 416-439-0000

Price rating

$ $$$

Rating on Google Maps

3.40 (124 reviews)

Open on Google Maps

Working Hours

  • Monday: 11 am to 12 pm
  • Tuesday: 11 am to 12 pm
  • Wednesday: 11 am to 12 pm
  • Thursday: 11 am to 12 pm
  • Friday: 11 am to 1 pm
  • Saturday: 11 am to 1 pm
  • Sunday: 11 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: pizza (33) location (11) service (10) order (10) Pizza (9) nova (8) toppings (7) staff (6) Nova (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Nicholas 2 years ago on Google • 395 reviews
    Super fresh and ready slices! Very friendly service. Tried a new slice today but I haven’t tried before! “The Stinger” not bad, but wouldn’t be my first choice. I just don’t think the honey flavour was right for me. Very happy that I grabbed a second slice that I know hits the spot! If I’m in the beaches and I’m hungry, I will be back! Thank you for the wonderful service.
    3 people found this review helpful 👍

  • 3/5 Bob T. 2 months ago on Google • 397 reviews New
    Picked up a couple pizzas yesterday. They are ok but a little thin on crust and also thin on toppings. This could be your style but I prefer a more body and taste. The big problem was the staff member who had to do everything, make the pizza, take the orders, cash people out NEVER changed their gloves the entire 20 minutes I was there. Handling cash to answering the phone to making pizza, handling all the toppings - the gloves never got replaced!!!! It was a real turn off!! Feb 23 - Pizza Nova has responded and will be addressing my concerns - thank you for your attention to this, improving food safety will benefit us all
    1 person found this review helpful 👍

  • 5/5 Leila S. 2 years ago on Google • 148 reviews
    Love pizza Nova- whenever we order it comes from this location!
    1 person found this review helpful 👍

  • 1/5 Melissa 2 months ago on Google • 26 reviews New
    There is no quality control at this location and they obviously don’t care what they send to customers. I received a pizza today that was 3/4 burned black and hard as a rock.
    1 person found this review helpful 👍

  • 5/5 Gel B. 3 years ago on Google
    AMAZING PIZZA here. FRIENDLY staff specially the Asian man in the afternoon. I think the bad review of other people are UNFAIR REVIEWS, as there are "some" irrational D' bag people who you will see here at the beaches. 🤣 I was eating Pizza Nova here and my friends for 6 months, and they loved it! Fast service too, just try it as a proof.
    1 person found this review helpful 👍

  • 5/5 bryan p. 1 year ago on Google
    The panzorrati I bought was burnt and had barely any cheese.. It was hard as a rock and they forgot what slice I ordered and told me 15min later then just gave me a pepperoni which is not what i paid for.. No napkins and no bag and no offer for either.. I wish this place burns to the ground.. Maybe they thought I was stupid due to my skin color and if I ever find out or hear they're treating other paying customers like that there will be a problem
    1 person found this review helpful 👍

  • 1/5 Peyton G. 2 years ago on Google
    Ordered a small cheese pizza and… it looks like it’s a tortilla. I wish I could say something positive but I hope that they fix the pizza soon.
    1 person found this review helpful 👍

  • 1/5 Beachguy z. 3 years ago on Google
    Pizza Nova, i'm sorry, but we are breaking up. Tonights pizza was the worst! I don't know what happened. You guys we're the best but no more. When we first moved to the Beaches you were our #1 pizza place. We are tired of complaining about burnt pizzas, missing toppings, no toppings and the list goes on! Good luck! You're going to need it!!
    1 person found this review helpful 👍

  • 1/5 gidget m. 2 years ago on Google
    2nd time i tried to go to this location this month & 2nd time this guy is not wearing a mask. coworkers don't seem to mind edit: 5th time back, 5th time finding a maskless employee inside. my friend who lives in the area says it's like that every day and doesn't go there anymore because of it. how could this problem be so persistent for so long? it is clear no action has been taken.
    1 person found this review helpful 👍

  • 5/5 Chadwick S. 3 years ago on Google
    The very first and original pizza nova. I’ve been coming here for my birthdays since I was a child. It is a Scarborough stable. Food and service is impeccable and the deep-fried panzerotti’s are mind blasting!
    1 person found this review helpful 👍

  • 1/5 Hanno R. 3 years ago on Google
    One of their delivery drivers almost hit us while we were walking on the sidewalk. After I asked him to not park on the sidewalk he got very aggressive, followed us in his car, honked at us, and threw insults at us. Please get your Pizzas somewhere else.
    1 person found this review helpful 👍

  • 5/5 Marlene M. 3 years ago on Google
    Delicious loved the crust being a little crisp. Nice personal. I give it a 10.
    1 person found this review helpful 👍

  • 4/5 Brandon V. 1 year ago on Google • 153 reviews
    Had a small pepperoni cheese pizza. Was not offered the walk-in special, you need to specifically ask for it I guess otherwise they charge you normal prices. The pizza was good for corner store pizza. Not something you’d go out of your way for. I enjoyed the pizza and I would go back. 3.5/5

  • 1/5 Aundre L. 4 months ago on Google • 39 reviews
    No pizza slices even though it's 2 hours from closing staff not in uniform. cashier had air pods in and was on phone not paying attention to my order.

  • 1/5 Sofie T. 6 months ago on Google • 9 reviews
    Got handed a bag of pizza slices which wasn’t packed properly and it immediately dropped. The only response I got was ‘it’s not our fault’ . Make your own judgement on whether this is a business you want to support.

  • 1/5 paul r. 7 months ago on Google • 6 reviews
    Unfortunately I’ve been ordering from this location for 15 years - gets worse every year.. paid $35 for a med pizza w 4 toppings. I’m never doing that again! I had to add more of the toppings I ordered and had to put it in the oven. Btw delisio pizza is better by far. Not even close. Like friendlys next door you will be out if business soon. Quality matters!

  • 5/5 Rohit P. 10 months ago on Google
    Great pizza with thin crust. The staff is also amazing

  • 1/5 Will A. 5 months ago on Google
    Despite being a few blocks away from us the pizza came cold ( and late… but that was less of an issue.) Response from the location when we called about it was disinterest.

  • 1/5 Ben B. 7 months ago on Google
    Locked the door at 11:45 on Saturday sept 16 when they actually close at 1:00am. Not cool.

  • 4/5 Adelaide R. 8 months ago on Google
    Great for a quick slice, and exquisite craftsmanship! For what might be considered a 'low brow' joint, Pizza Pizza does it right ! My kids love it.

  • 4/5 Dan C. 1 year ago on Google
    Good sauce and proper amount of ingredients on pizza. The crust isn't bad either.

  • 2/5 Hector F. 11 months ago on Google
    I used to come here every day for lunch, but after today's experience, I don't feel like I want to come back. The customer service has been always plain or careless, today I kindly asked the gentleman in turn if I could wash my hands and he allowed me, I asked for hand soap after trying many times, pumping the dispenser, and then then gentleman gave me an attitude saying "no more hand soap" and now He felt offended, he threw my ticket in the counter while doing other tasks looking a bit upset. Anyway, I dont care about his attitude, I understand I don't know what's going on with his life, but I care about how the staff is washing their hands. The place always looks dirty, but I was able to handle it.

  • 3/5 Gregg V. 1 year ago on Google
    Really not so great. Pizza slices were burnt and dried out and the dipping sauces very gelatinous. They didn’t even stick to the pizza they were so jelly like. The wings, not even sure what I was thinking ordering these. On par with grocery store freezer wings.

  • 1/5 kevin r. 1 year ago on Google
    I went to my local Pizza Nova. Literally 2 blocks away for my usual pizza. I arrived at 10:30 pm. They close at 12am. They were out of cheese. So I said why not send your delivery guy to the nearest Pizza Nova location. Which happens to be 4 blocks east on the same st. I happen to they are both owned by same person. They wouldn't So I walked to the other location and ordered my pizza. I'll never go to the other again ( Coxwell and Queen st east).

  • 1/5 Tristan L. 3 years ago on Google
    I don't like unhealthy food and people. It grosses me out.

  • 4/5 Sachin B. 1 year ago on Google
    The taste is delicious and the service is fast. 4 stars because of very few deals available for large pizza toppings.

  • 1/5 Hass M. 1 year ago on Google
    Picking up is fine but their staff who deliver (not Uber eats/door dash/etc) are extremely rude, miss parts of the order and do not even notify you when your order has been delivered as it's not trackable on any app. My food has sat outside while I've been waiting for the order to arrive. This location has a lot to fix up. I'd recommend you avoid this branch altogether.

  • 1/5 jackson b. 5 months ago on Google • 1 review
    I'm never going back to this pizza nova. I used to go to that pizza nova location regularly. Every trip, service and speed at that Pizza Nova location only continued to get worse and worse. The last five times I went there, it took 10 minutes for them to put my order in, after placing and paying for the order in the restaurant. Two trips ago, the manager was screaming and swearing at an employee either about a schedule, or a mistake for an order. He threatened to fire that employee, and encouraged him to quit. I had to step in to help what was going on. Three trips ago, two other customers were harshly complaining about it taking 15 minutes for them to punch in the order after paying. The employees weren't that friendly compared to most pizza nova restaurants, and I regularly see customers walk out, changing their mind about eating at pizza nova. During the Summer season, there are swarms of mosquitoes at the ceiling, and they don't even bother doing something to get rid of them. The pizza nova phone service is an absolute pain when it comes to them asking "do you want to buy extra sauce, do you want to buy any sides". I always get only 2 pizzas with no sides, no drinks, no sauces. If you're someone who always gets pizzas only, it's so annoying that they always ask the same questions where my answers never change. They're trying to rip you off. I never use the phone service anymore just for that. Overall, I just didn't have a positive experience at this pizza nova location, and with the phone service.

  • 2/5 Saurabh V. 2 years ago on Google • 1 review
    Recently ordered veggie and chicken pizza from pizza nova queen street. Veggie pizza was not cooked properly and it was moist. Didnt provide any tissues with order. Just make sure it is not happening again with any other customers.


Call +1 416-439-0000 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✗ Wheelchair-accessible toilet
    • ✗ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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