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Milton District Hospital

Hospital General hospital

😠 It would be great if the nurses stopped socializing and actually did their job, they are the rudest people I've ever met. All they do is spend time talking to each other and on their personal phones, I would never recommend this hospital. Plus they only had one nurse in the emergency department doin... People often mention hospital, nurse, staff, nurses, care, time, doctor, experience, doctors, emergency,


Address

725 Bronte St. S, Milton, ON L9T 9K1, Canada

Website

www.haltonhealthcare.on.ca

Contact

+1 905-878-2383

Rating on Google Maps

2.90 (525 reviews)

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Featured Reviews


Frequently mentioned in reviews: hospital (36) nurse (21) staff (21) nurses (20) care (20) time (18) doctor (18) experience (14) doctors (13) emergency (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Melissa H. 1 year ago on Google
    It would be great if the nurses stopped socializing and actually did their job, they are the rudest people I've ever met. All they do is spend time talking to each other and on their personal phones, I would never recommend this hospital. Plus they only had one nurse in the emergency department doing the initial check-in and also doing triage. The only person that made my experience good was Lindsay who took my x-ray, fantastic bedside manner.
    11 people found this review helpful 👍

  • 4/5 Joel M. 2 years ago on Google
    My wife delivered our baby girl at this hospital in February 2021. The overall care provided for my wife by all the nurses were wonderful, and everyone was kind towards us. One nurse in particular was such a good nurse that we were astonished at her care for my wife; this alone significantly assured us that we were in good hands! The accommodation post delivery was also good and the food menu was average. However, one of the nurses (so not an indictment or generalization on every other nurse) incorrectly took blood samples for our new born couple of times until another nurse took it correctly for jaundice levels; this did cause us to be upset. Hence, overall we rate this at 4/5 and would recommend this hospital for the overall care and accommodation provided.
    10 people found this review helpful 👍

  • 5/5 Senka R. 11 months ago on Google
    I would like to share my experience at Milton District Hospital. I deliver baby over there back in March this year and was astonished with service provided. I had never expected to be treated in such way and went for delivery with low expectations . However, all the staff I had encountered were so courteous and helpful, from beginning till end. My special thanks goes to delivery nurse Rose who went out of the way to assist me. Since it was my first delivery she took me through the process completely, guiding me what to expect and do at every step. I have no words to express my gratitude to this wonderful human being. Indeed I was lucky to happen to deliver my boy in her shift. The most beautiful experience in my life she made even more unforgettable by her kind treatment and support throughout. I will never forget her in my life and will keep her in my prayers always. You must be proud to have Rose as your Team member. I hope her awesome work is being recognized.
    5 people found this review helpful 👍

  • 5/5 Asmaa H. 2 years ago on Google
    I've lived in Milton for 6 months and have been to the ER four time. I don't understand the complaints from other patients. The entirety of the staff are friendly. From the second you walk in, to every nurse, tech, doctor you meet -- they're super friendly. Given that most Peel and Toronto hospitals have you waiting 6-8 hours on a good day, I'm grateful that my wait has typically been 1-3 hours. Kudos to the team. You're doing. Great job and I appreciate your hard work, patience, and commitment.
    4 people found this review helpful 👍

  • 5/5 Ben D. 1 year ago on Google
    Amazing care from the hospital staff during our stay about a month ago! Even though we had a couple unpleasant experiences with a few staff (which patient relations was so helpful in resolving) for the most part the doctors and nurses went above and beyond to provide excellent care. They also did this even though it was very obvious the hospital is understaffed which is a huge credit to the nurses and doctors who are sacrificing more than can be expected to provide excellent care to the patients and their families. Shout out to Dr. Chen and Dr. Anderson! You both are amazing and we truly felt taken care of by you both! Cannot thank you enough! Shout out also to our amazing nurses: Moana, Lindsey, Joanna, Christina, Portia to name a few but there were more!
    3 people found this review helpful 👍

  • 5/5 N S. 1 year ago on Google
    This is extremely overdue, but given the current experiences at other hospitals, this deserves to be said. I had my son at this hospital in November 2018. There was one specific nurse that was with me and my husband the entire time, and she was absolutely amazing and unforgettable. I am certain her name was Tracy. I wonder if she still remains, because I would go and visit her to show my appreciation. I wish more nurses were like you. She saw that I was scared and she was tactful in managing my worries. She made the experience so much better for me, and I’m truly grateful. If I do get a response I would love to know if she is still at Milton Hospital.. I’d love to pay her a visit.
    3 people found this review helpful 👍

  • 5/5 Zahra 11 months ago on Google
    We delivered our first baby here a few weeks ago. Being our first child, there was a lot that we didn’t know or expect. All the nurses here were fantastic. My delivery was very quick, and the nurse walked me through it start to finish. They took excellent care of our baby after birth, and made us feel very comfortable with the right knowledge and tools leaving the hospital. I would recommend this maternity ward to anyone expecting in the area. I would’ve liked the option to leave a note or make a donation to thank the staff before we left.
    3 people found this review helpful 👍

  • 2/5 Susheel S. 1 year ago on Google
    Came to the emergency at 1 AM with a toddler screaming in pain. Triage nurse (Leanne) and front staff were kind and quick(we were shown into the waiting room by 1.20AM). It went all downhill from there. Waited till 3.30 AM, and when I asked the ER nurses if there is any thing I can give my child, the response was that there's other patients with higher acuity and we would be attended to in the presumed order of severity. When I pointed out that service is never usually this slow, I was told I'm lucky to be waiting only for the 2 and half hours so far, and usually it's a lot more? If that's the case, why is MDH not hiring enough doctors? I've personally been here during the day and the longest I've been here is less than an hour and half - that too peak pandemic. There were 2 cases before mine, and 1 doctor apparently on rounds. I'm still waiting half hour later and it appears there other patients who have fallen asleep in the rooms, waiting for a doctor to show up - perhaps that's what the support staff hopes for? That you fall asleep and they can clock out? The late night ER service is terrible. Even if it is 10-15 minutes longer, head to OakvilleTrafalgar. You'll get home soon. Edit: we were seen shortly after by Dr. Dymytryshyn (hope I spelt that right). The gentleman was quick, kind and efficient. Wish they had more staff like him.
    3 people found this review helpful 👍

  • 5/5 Megan A. 5 months ago on Google
    I’ve never given a hospital a 5* review. I came in on a Saturday for an MRI, and the woman at the front desk was comforting, friendly, and just wonderful. It was a nice and quiet Saturday. I showed up 40 mins early instead of the 30 they requested, and actually got into my MRI earlier than my appointment time as the lady before me was early too. Thank you random lady :). The staff were much nicer and friendlier than any other hospital I’ve been to, including the man at the front who told me where to go to find the MRI department. Everything is color coded. Notes everywhere. Very inviting and easy to navigate.
    3 people found this review helpful 👍

  • 5/5 Helmi A. 5 years ago on Google
    We had a great experience here. From fast triage to excellent care and service throughout, milton district hospital took great cafe of our family member in need. The volunteers even came and offered our guests some tea and crackers. The staff was attentive and courteous and very professional throughout. The facilities are top notch in the new expansion.
    3 people found this review helpful 👍

  • 4/5 b s. 5 months ago on Google
    While the bad reviews are valid and I have had my fair share of bad experiences in emergency and in acute care, I would like to highlight an experience that left me feeling very grateful. The ER nurse Christopher was very kind and made my day in the ER easier, as well as the paramedic Patrick training alongside him. They were so awesome and made sure I was comfortable! The doctor in the ER, Dr. Ali is also very nice and one of the best doctors I have ever had. He explained everything very well and helped me out better than any other doctor has. The ultrasound technicians are also very nice and calming. Thank you for making a bad experience a little better with your kindness!
    3 people found this review helpful 👍

  • 5/5 GTA R. 2 years ago on Google
    Had to visit the emergency department at 11 PM. Apart from a rude nurse, every other member of the hospital were simply amazing. We were warned that there was a 4 hour wait, however we were in and out within 1.5 hours. Our Doctor was extremely kind and patient. Also very clean and modern hospital. Thank you Milton District Hospital!
    2 people found this review helpful 👍

  • 1/5 Ali A. 4 months ago on Google
    The worst hospital ever I acme with vision compromised and I ended up waiting for 6 hrs with no one checked on me. Tells you something about the medical care here. Thanks for the great staff and thanks for management for this service
    2 people found this review helpful 👍

  • 5/5 S 8 months ago on Google
    Some of the kindest healthcare professionals I’ve ever dealt with. They saw me very fast and were so kind and helpful. I definitely recommend this hospital. The care they provided me was exceptional!
    2 people found this review helpful 👍

  • 5/5 WaSalicious Food & T. 1 year ago on Google
    Milton District Hospital is surely one of the best and highly recommended hospital specially for the maternity. The staff is very professional, Cooperative and very friendly. They are always there for any sort of help. They do what is best for you. The hospital is super clean and organised. The whole delivery experience was totally worth it and thanks to the doctors and nurses for making it all easy in every way.
    2 people found this review helpful 👍

  • 5/5 Mony D. 2 years ago on Google
    My experience has always been good in this hospital so far. It's a comparatively new facility and never too crowded. This is for scheduled appointments. Special mention of the maternity ward- these guys are excellent. I delivered during covid and everything was so organized. Thanks a lot.
    2 people found this review helpful 👍

  • 5/5 Nadia S. 10 months ago on Google
    The doctors, nurses and staff took incredible care of my family when we were here. The facilities were great and we were treated with kindness, dignity and respect during this stressful and difficult time. Everyone gave us great attention and support, taking the time to properly explain the procedures, diagnoses and future steps. We thank and applaud the staff for their excellence.
    2 people found this review helpful 👍

  • 4/5 Syed H. 7 months ago on Google
    My wife fell on trail of Hilton falls got wounded and stuck between rocks on 9/19/23 around noon time. Three paramedics arrived in reasonable time were friendly and well trained. They pulled my wife from precariously steep trail-side and transported her to hospital. By the time I arrived she was in a bed wound dressed. The nurse attending my wife Ismat was the best I have come across. She kept cool and remained attentive to her condition and needs. I can't say same about the next nurse Raman, just to put mildly her heart is not in nursing. Thanks to Dr. Khalid, X ray and CT scan staff all were five star except the last nurse
    1 person found this review helpful 👍

  • 5/5 Irini T. 4 months ago on Google
    This hospital is a gem in the small community of Milton. They have new departments now and it’s makes me very happy to see that it’s growing. Today I visited The emergency department. I am not sure in regards the doc that I saw how I felt , but I can tell you the nurse Demon is on the best that I ever came through. This is my second time seeing him . Few weeks ago my sister in law almost lost her life and he advocated for her . I am so lucky to have him again . May god bless him and protect him and all the health care workers that are devoted to the profession.
    1 person found this review helpful 👍

  • 5/5 Andrea C. 4 months ago on Google
    We all started coming to Milton Hospital back in the mid 90's. Its almost always a quicker wait, nicer staff, cheaper parking and generally an easier experience. I'm actually in the hospital right now waiting to see a specialist. Emerg Dr. checked me in for the night and nurse Minnie has been taking care of me(night shift). Super sweet lady!!! Reshma is very helpful as well! I was in here 6 days ago for day surgery and Dr Hartman took care of me. I would definitely recommend this hospital. My only tip, be nice.
    1 person found this review helpful 👍

  • 5/5 Johnathon L. 8 months ago on Google
    So the great- drs where very helpful and took matters seriously, it was very quick. The longest visit I’ve had so far was 5 hours and this included an mri. For reference hospital in the GTA has always been minimum 10 hour visits. The not so good- you can be in tremendous pain and sadly a lot (6-7) nurses will just be sitting around in a circle behind the desk joking and such and not ask if you require help. Never seen that at a er before and I have seen quite a few reviews about that. The nurses weren’t as awesome as the doctors but you can’t have it all overall I recommend because the doctors have always been very good and the total time is so small. Once I was out in 2 hours on a Saturday night! Good luck finding that at any other ER.
    1 person found this review helpful 👍

  • 1/5 Dr.Mohamed F. 4 months ago on Google
    My wife was at emergency on 1 am (Dec 22), done bloodwork and ECG, then wait for doctor until 7 am and he was there at blue zone , he checked everyone in each room except our room, he was sitting outside at blue zone chatting and laughing with nurses for more than 40 minutes , then he left without checking my wife as his shift ended!, Nurses refused to give me the doctor name , then charge nurse came and gave us his name, I filed a complaint against him at CPSO, this hospital stuff in general are doing good job but some staff are bringing hospital reputation down. This kind of unprofessional and violating code of ethics shouldn’t be in Haltonhealth care hospitals.
    1 person found this review helpful 👍

  • 1/5 Bharani K. 9 months ago on Google
    Don’t know what to say about this my experience with this hospital is a always a painful At least 4-5 hours to see the doctor don’t know why they call it as a Emergency if it’s not get treated in time Front desk Always say only one doctor we have to see all the patients Don’t know how is one doctor is for every disease and patients However unfortunately we don’t have an alternative to avoid. Hoping one day Canada medical system will change and patients will get treated in time and avoid timeless waiting’s Hope fingers crossed 🤞
    1 person found this review helpful 👍

  • 1/5 Anam S. 1 year ago on Google
    My family took my father to this hospital when he was critically ill, and I still remember the horrible way my family was treated by a nurse when we first arrived at the ER. We were already in a state of extreme distress, and we couldn't go to see him because of COVID regulations. Which is fine and understandable, but when we asked her about our father, she was so rude and spoke to us in such a demeaning tone. Till this day I will never forget her face.
    1 person found this review helpful 👍

  • 5/5 Victoria van w. 1 year ago on Google
    My new born baby boy had to go in for jaundice and weight loss, i cannot begin to praise the nurses in the special care nursery for their help. So kind, professional and warm. Very understanding when it came to assisting me as I was very early postpartum and could not move around a lot. Huge thank you to Minnie, Dylan and Megan. Changed mine and my partners feelings completely about this hospital compared to previous experiences
    1 person found this review helpful 👍

  • 5/5 Jasmin P. 1 year ago on Google
    I rushed my 6 yr old daughter to ER due to allergic reaction, she was complaining of throat tightness, vomiting, eyes swelling and rashes I am grateful that she was seen immediately. Dr Gizzi was excellent , she put my mind at ease after she saw my daughter. She explained things clearly , compassionate and very good with my daughter. And also the male nurse ( i didn’t get his name) he’s the one who took us to another room, and the charge nurse Robyn , they’re both excellent, very professional and kind, they’re patient while taking my daughter’s vital sign. Thank you so much! God bless you!
    1 person found this review helpful 👍

  • 5/5 Amanda B. 1 year ago on Google
    Delivered our second baby here last Friday. Who would have known I could actually enjoy a c-section. Unforgettable experience and the nurses in maternity are so great and make you feel like you’re at home. Nancy made me feel so calm during the procedure. Hilda was amazing during a night of double phototherapy. She took such great care of me and our baby during the entire night. I cannot thank them enough! My rating is for maternity dept. My experience last year with emergency is sadly another story.
    1 person found this review helpful 👍

  • 5/5 Cemal U. 2 years ago on Google
    My wife gave birth to our second child at Milton district hospital and the service was amazing. The nurses and doctors were so carrying and amazing. We felt so welcomed with Care and love from the nurses and the doctors. God bless all of them for their hard work.
    1 person found this review helpful 👍

  • 5/5 Dan N. 2 years ago on Google
    Everyone was really nice and assisted even through stressful times. Good tips and had nice manners.
    1 person found this review helpful 👍

  • 5/5 Ayesha K. 2 years ago on Google
    I had my 1st baby delivered in June 2021 I was so blessed to have my baby delivered in Milton hospital, the Nurse Dicha(sorry if I spell it wrong) oh My God 🥺 I literally love her! She supported me, handled me like her own child. She was a blessing to me !! And most of all My obgyn Dr. Patel she was on her way running towards the labor room, and there my baby was delivered already and Disha... she was so professional and perfect Nurse I was fully supported and calmed by her ❤ I wish all the happiness and wellness to her.
    1 person found this review helpful 👍

  • 1/5 Zainab A. 9 months ago on Google
    I have been to the Milton hospital several times but today was worst and I had to write this review. I had a knee pain since last Friday. I didn’t do any new activities apart from my daily routine and was concern about my knee. Went to the hospital today, this doctor S.Sam cpso 105798 told me not to come to the emergency if you have a knee pain.was really really disappointed with what he said. He asked me several questions as if I was lying. He asked me to raise my leg and I wasn’t able to do so he laughed and said oh comeon I know you are able to lift your leg. Patients are already in pain when they come to the hospital(FYI - every human thinks its an emergency when it comes to something unusual) treat them nice.

  • 3/5 Karen J. 8 months ago on Google
    Credit Valley hospital is busy for a reason - they are thorough and run like a well oiled machine. Hospitals, like restaurants - when you see one with a big line up and the other one empty - there is always a reason behind it. I quickly learned at Milton why the ER is not busy....

  • 1/5 Maha L. 9 months ago on Google
    It’s unbelievable how doctors in this hospital leave the zone with patients hanging on a busy day with just one doctor in the ER for two zones .. How does the management even allow this to happen and on top of that the nurses very conveniently just say, there’s nothing we can do. If the night seems busy, can’t you just get some doctors to ease off the line up of patients. It’s not like the patients are coming to the hospital for fun .. Waiting for hours and hours with no sign of doctors is ridiculous!

  • 1/5 Alham M. 5 months ago on Google
    My mom had a severe pain with her legs, she visited ER after 4 hours of waiting she finally got a doctor to explain the results of her scans. Dr. Sean Sumeet keshiv khanna is a doctor at the facility with VERY VERy little patients of explaining or taking care of his patients. Please avoid if you ever see him

  • 1/5 funnuy v. 7 months ago on Google
    Hey I struggle with extreme mental health problems. I went to emergency . I got an appointment to see a psychiatrist. I got to the outpatient unite in the hospital before going in to see the doctor I had to meet with a lady which send me to the addiction clinic there. I was told I am not able to see the doctor because I am on painkillers . I don’t smoke crack I take painkillers I am perfectly fine. I have chronic pain. I have been dealing with it for over 5 years that’s why I take painkillers... I need help this is insane.. I don’t know what to do.regardless what situation is I should of seen psychiatrist. I was told I gotta go get off whatever and then come back.. like getting rid of an addiction or my chronic pain is a walk in the park.

  • 1/5 Abdul Rahman S. 2 years ago on Google
    They have a good service with the all rude staff at the front desk. Inside the staff are not bad. All the front desk staff always laud like an animal and for sure rude. For any service you need to have a full day there. Waiting time 3 hours and to get service you need to spend 3-7 hours. Don’t trust there appointment time. They really need to work for the appointment time . It’s all our money, we pay the tax for all services and we deserve the right not to let them to waste our time.

  • 2/5 Vanessa G. 2 years ago on Google
    Although nurses are efficient, the wait time in the ER is just unbelievable. How it's possible that an11 months baby had to wait for more than 2 hrs to see a doctor? What's the point of having an emergency if they are going to make you wait as long as possible.

  • 4/5 Zak M. 4 months ago on Google
    Took my wife to the emergency. We got in at 10 and left 3:30. Overall experience was good but the front desk staff at registration could be better. Ignored half the things my wife mentioned so we had to mention it to the doctor and waited for an extra hour. .


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