No doy menos estrellas porque no se puede, es pésima la atención administrativa, no te cogen el teléfono en todo el día. Hice la prueba de llamar estando delante de la puerta y nadie en el mostrador para pedir cita y tampoco te contestan...como el que escucha llover, vergonzoso. Esto tiene que cambiar.

Bad phones, appointments through a strange website, the normal thing is to go to the clinic, pick up a number, wait in line (normally at least 45 minutes) and then they will give you an appointment, for when they "can" (minimum 1 month). On Saturdays they attend to emergencies until 2:00 p.m., but if you arrive at 1:40 p.m., they no longer attend to you and refer you to the painter ribera clinic, it is not understandable. In the emergency room, if you have a sick family member with reduced mobility, you are going to have problems, because the emergency room doctor (not all of them) treats you with shame, with condescending and uneducated answers, giving telephone diagnoses from the office (they do not travel to patient's home under no circumstances). It is true that once you have an appointment, the family doctor (in my case) will see you on time, well... A real shame and because of a few bad doctors, the righteous pay for the sinners. And the complaint forms are useless. I wish I could give negative stars, but there aren't any. (Photo 2_ interior)

La atención administrativa de el centro es pésima. Siempre tienes que llamar una media de 30 veces para que contesten el teléfono y lo hacen de malas formas. Cuando tienes que recoger un sobre que te ha dejado el médico y este te dice que puede recogerlo un familiar con una foto del el SIP y de el DNI te dicen que no que es algo nuevo, cuando hace 2 días que se ha recogido un mismo sobre de esa forma. Encima llegan a decir que los sábados no se recogen documentos…. y que el médico no tiene ni idea. Y más vergonzoso aún que te cuelguen el teléfono. Unas sin vergüenza.

(Translated by Google) They would do well to eliminate the counter phone, for them to pick it up you have to offer yourself to the Patron of the Impossible. It is from prehistory that I have to go in person to request an appointment that cannot be made from the Ministry's website. Depressing. (Original) Harían bien en eliminar el teléfono de mostrador, para que lo cojan hay que ofrecerse al Patrón de los Imposibles. Es de la prehistoria se que tenga que ir presencialmente a pedir una cita que no se puede efectuar desde la web de la Consellería. Deprimente.

Llevamos llamando desde el miercoles 5/01/2022 por que hemos dado positivo en covid y nos han estado colgando el telefono. Hemos llamado al 112 , al numero facilitado por el COVID y todos nos acaban derivando a este teléfono, el cual nos cuelgan, no nos lo cogen o cualquier otra excusa. Hoy dia 08/01/2022 nos lo han cogido diciendo que ese telefono era de urgencias, que esto no era una urgencia, que hoy era sabado y que llamemos el lunes. Sabemos y somos conscientes de que los servicios sanitarios estaran colapsados pero por lo menos coger el telefono no esta de mas, y hablar de buenas maneras tampoco.

(Translated by Google) It's a shame the people who work at reception for appointments I don't know if they're going to work or hang out no matter what time you call they don't pick up the phone then you go and no one is there and you call and they're sitting talking and they don't pick up the phone phone my question is why do they get paid if they don't do their job they should improve this so as to have an emergency you die before they pick up the phone 😡 (Original) Es una vergüenza la gente que trabaja en recepción para las citas no se si van a trabajar o a pasar el rato da igual la hora que llames que no te cogen el teléfono luego vas y no ahí nadie y llamas y están sentadas hablando y no cogen el teléfono mi pregunta es para que les pagan si no hacen su trabajo esto lo deberían de mejorar como para tener una urgencia te mueres antes que te cojan el teléfono 😡

The health centers in Torrent are crazy, there are always a lot of people and they almost never answer the phone when you call. Normally, when you go urgently, you have to wait a long time. Social security could be improved in this country, without a doubt

They don't pick up the phone! I have been calling for weeks, most of the calls have been made (the line was not busy) but no one has answered. In the end I had to drive 1.5 hours (45 minutes each way) to make an appointment for my children.

Really embarrassing, when you need things nothing at all, I have made fifty calls and then I have to see on the payroll how social security is deducted, which I have to say that I have also had very good experiences and professionalism but in this center it certainly shines for his absence

Every time I have gone to the emergency room they have treated me phenomenally, giving me the time they needed. When I have gone to my family doctor the same and if there are delays it is due to lack of staff as happens everywhere, it is not their fault.

No, what is happening at the medical center? It takes a long time for them to give you more attention, they call from inside. You don't know when the doctor called you after another person by my name and I was waiting for an hour when I asked another doctor from number 8, but he said that passed another person by my name and I was waiting.

Once again I must give one star to something that should be 10 stars. It is impossible to make an appointment through the application, website or telephone. And when you go there, at the counter they serve you SO BADly, it's sad. Except for one of the girls whose name I'm going to ask the next time I go, the rest serve in a very bad way, with arrogance and as if they were doing you a favor. Thank goodness the family doctor is very good (on the third try 🤦🏻) It really is horrible to get sick, not because of the disease itself, but also because of having to suffer from the care of this outpatient clinic. There are no negative stars, or I would use them

There is no way to make an appointment, neither by APP nor by phone, the APP always gives an error and you have to contact your health center, with whom it is impossible. With the amount of population that this city has, it is not feasible to only have two health centers that you cannot even talk to, if you work outside you do not even have hours left to see or make a telephone appointment with your doctor. More than once I have had to go to work sick. It's totally embarrassing, only older people and people who don't work can go, who are the ones who have 100% time available to go in person.

They don't answer the phone nor does the doctor call you with a phone appointment. You come to make an appointment and they give you one month and seven days. Since the pandemic this center is unbearable

(Translated by Google) A whole day calling without answer to get an appointment and see the results of some tests (Original) Un día entero llamando sin respuesta para conseguir cita y ver los resultados de unas pruebas

(Translated by Google) They ignored us at the window for 15 minutes until closing time and they kicked out those of us who were waiting. Because of these people the name of the officials is dirty. (Original) Nos han ignorado en ventanilla 15 minutos hasta que ha llegado la hora de cerrar y nos han echado a los que estábamos esperando. Por culpa de esta gente se ensucia el nombre de los funcionarios.

(Translated by Google) They never pick up the phone, from the web it gives an error. You have to go in person. #shame (Original) No cogen el teléfono nunca, desde la web da error. Tienes que ir presencialmente. #vergüenza

Aunque la atención, una vez tienes cita previa es rápida. Lo difícil es conseguir una cita previa dentro de un plazo asequible. Por lo demás, no hay forma de obtener cita previa a través del sistema informático de la Generalitat.

Comparto la opinión de los demás que hemos dejado reseña … el tfno. suena pero no lo cogen , llevo hora intentándolo. Gestión nefasta .... luego dicen que no es necesario tener personal administrativo...

(Translated by Google) Sometimes there are many people and few staff working. So you have to wait in a huge queue. It is almost impossible to ask for an appointment over the phone. (Original) A veses hay mucha gente y poco personal trabajando.Asi tienes que esperar una cola enorme.Por el telefono casi imposible de pedir sita

El sitio es guay, está nuevecito pero... El personal que trabaja ahí... Me temo que nadie sabe lo que está haciendo, como mucho la limpiadora...

(Translated by Google) It's embarrassing that you can't make an appointment through the app, either by phone or in person. The agenda must be full. It is overcrowded, so an outpatient clinic cannot function (Original) Vergonzoso que no puedas pedir cita ya por la app ni telefónica ni presencial. Debe estar la agenda llena. Está masificado, así no puede funcionar un ambulatorio

He had an appointment since yesterday the 18th to renew the pills that expired due to the tension and epilepsy and even today the 19th at 4 in the afternoon the doctor hasn't called This morning I went to the clinic again and I had another appointment today at 8 in the morning it's 4 and they don't call me, I call and they don't answer How embarrassing they are, and they are some important pills.