PLEASE HAVE A READ… Well this was the last place we looked for a pair of shoes for the wife and was absolutely gobsmacked to find Michelle bridge’s brand of runners shoes that fitted perfectly in BIG W . All the shoe shops we tried had nothing and now don’t make sizes in half sizes like 7 and 1/2. Apparently nobody wants this size anymore well done guys on your wonderful service and attitude. cheers big ears

Entire pet food section completely empty but online it says items are in stock. Someone needs to be checking stock counts more carefully

Had an item sent off for repair back in October! and have not heard anything! I would really appreciate someone to talk with regards to this. The item is a Nintendo switch under the name Samantha.

Very helpful young man working the Tech section. Helped me understand and find exactly what I needed for a portable charger. Thank you.

Big shout out to Julie at lay-by counter for excellent help for arranging delivery for my TV. Excellent customer service.

Big W Kirwan, Qld, needs to make sure staff pack the right amount of items being brought for online shopping, I was so excited until I was missing one of my items that I purchased!!

Always a bargain to find. Store is nice and clean and staff are friendly. Great Christmas selection

Always good to shop at Big W great gear and at a reasonable price