Suicide hospital!!! PLEASE AVOID. My sister was sectioned due to sever depression, she has been in the hospital for 20 days without drinking and eating. The staff keep lying to us. Each nurse contradict one another. They are refusing any one of us to get in to see her and check on her. We understand it's Covid but at least we expect the hospital to be honest and sympathetic with families!! And giving us an honest feedback about her health condition. But this isnt the case, the last thing they actually said' well at least she is breathing' I am shocked and not sure how to take that. Are they waiting for her to die and then add her to the Covid list ??? She was better at home and at least if her health was getting worse she is among us, rather than dying alone neglected by the staff! Utter disgraceful. Please don't send your loved ones there. They are awful and liars.

Under staffed, unclean wards, especially Bollin and Greenway. My 72yr old mother was here twice, I was devastated that she had to live on these wards for months. The food is especially awful. The last years of her life or anyone elses should not be spent in these conditions

Shocking never any staff , Poor hygiene , people all mugging each other and getting beat up the staff don't even bother to help you . It's embarrassing 😳. Don't make me laugh and say you will change the place ? Please actually bloody do it and start by changing the shower as its one temperature 🌡 which is too hot . The amount off times the police attend this place is a disgrace also . How many times does it take the staff to understand ? I don't like this place it's unhealthy the way its going I wouldn't be surprised one day ... If it got shut down! Some staff here bully you and pretend to care when really , They don't. I have epilepsy and the staff here aren't barely trained in epilepsy and that's a disgrace because most seizures I have go unnoticed by the nurses /Doctors then they blame me for crying or being in pain . Don't ever trust people here unless you want something dangerous to happen ! JadeAnn

This review concerns Irwel and Medlock wards only - i cant comment on the other wards. I stayed in this unit about 6 years ago and the staff here 100% played a MASSIVE part in saving My life. Big shout out to Ade and an Irish older gentleman nurse who worked on Irwel ward here. They were almost like family and despite me being off My rocker always were professional and supportive in the best way they possible. They have so much to deal with and they honestly are heroes. The ward allowed my family to visit daily and regularly and were incredibly supportive, it's such a tough job they have, can't thank them enough.

Moorside Unit is a mental health service. Great customer service

Horrific unit. Nursing staff team together to steal from patients. Abuse of older patients. Mocking and laughing. Drug trades on the ward. No supervision. Leave patients to die. Horrible place. Don't ever let your family go here if you want them to come back safely

I was at one of the lowest points of my life , struggled to keep my self safe . Felt a failure to loved ones and self . Moorside unit helped to save my life . Am so so great full for their input . Without it I would not be here today . My children have their mother . Thank you Moorside unit

The staff are very helpful and friendly and very supportive The bed management team are shocking. Had ward round in morning and then 20 minutes later told i was discharge and dump just to get me out of there i was placed in an guest house in Stretford and there is mold up the walls god know what stains up the curtains and on carpet so so much more. I have so much pictures of the place. An major complaint has been made against the bed management. So if anyone has housing issues plesse please do not trust the bed management.

The most disgusting petulance I have witnessed. Pestilence is all the way through Brook Ward.

stayed there for less than a day and signed the release form the second it was handed to me. 0 privacy and too much security. wasn’t even offered water during my stay