1/5 Rudraprasad B. 1 year ago on Google
I
have
never
left
a
review
regarding
hotels
on
social
media
in
spite
of
travelling
around
the
world
and
living
in
5
star/
4
star
hotels
where
our
experiences
had
largely
been
very
good.
We
had
booked
a
premium
room
with
sea
and
mountain
views
for
7
nights
at
this
hotel
and
were
given
a
room
on
the
5th
floor
where
there
were
buildings
partially
blocking
our
views.
From
day
1,
we
had
brought
this
to
the
attention
of
the
reception
staff
and
were
asked
to
check
daily
to
assess
availability
on
the
7th
or
8th
floor
where
views
are
better.
Initially
there
were
promises
that
since
our
stay
was
long
there
would
be
availabilities
where
they
would
have
to
make
minimal
adjustments
to
accommodate
our
request.
However
today,
a
receptionist
called
Sebastian
to
whom
we
had
talked
to
yesterday
as
well,
informed
flatly
on
our
face
that
nothing
would
be
available
on
those
floors.
When
specifically
asked
-
do
you
mean
to
say
that
everyone
who
is
staying
on
the
7th
and
8th
floor
at
this
time
would
not
be
checking
out
till
1st
January
(the
day
of
our
departure)
he
said
‘yes’.
Lo
and
behold
-
everybody
else
in
the
world
happens
to
have
the
same
itinerary
like
us
-
what
a
great
coincidence!!!
Unfortunately
we
are
not
kindergarten
students
who
would
be
taking
this
ludicrous
statement
seriously
of
course.
And
definitely
he
needs
a
communication
skills
course
of
some
sort
to
work
as
a
receptionist
or
isn’t
that
a
requirement
in
reputed
hotels?
This
same
person
advised
that
we
would
be
charged
for
every
bottle
of
water
handed
at
the
reception
-
something
that
we
haven’t
found
in
any
other
part
of
the
world
and
this
was
not
mentioned
in
the
1st
2
days
of
our
stay
at
the
hotel
when
other
reception
staffs
had
handed
us
small
bottles
of
water
without
quoting
a
charge!
Housekeeping
is
appalling
too
with
essential
items
never
getting
replaced.
What
exactly
is
going
on
in
this
hotel?
We
had
stayed
in
the
same
hotel
chain
few
times
in
the
past
as
well
but
our
experience
had
never
been
anything
similar
to
this!
We
would
definitely
steer
clear
of
this
hotel
in
the
future
but
I
guess
this
would
not
matter
to
them,
as
managers
of
such
appalling
services
have
to
be
nonchalant
of
their
customer
needs
and
won’t
be
giving
a
damn
to
customer
reviews.