Featured Reviews


Frequently mentioned in reviews: mall (46) stores (29) Mall (28) Oakland (24) shopping (21) great (17) good (15) time (14) Macy' (12) store (11)
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  • 5/5 Liza 9 months ago on Google • 34 reviews
    It’s a really big, clean mall. I really enjoy to visit my favorite shops like Twenty21, ZARA, Victoria Secret, H&M. I used to live in Europe and I still can’t do shopping online! So this place saves me!!
    5 people found this review helpful 👍

  • 5/5 Rocco M. 2 years ago on Google • 8 reviews
    Picked these up, but didn't know they costing $400-$500 each....... was like (oh shiii) put them back on the rack and hope I have the bread 🍞 to treat myself next time folks. Always catch other great deals 👌🏾 👏🏾 when I come here. Peace ✌🏾 Islam ☪️ Many'A'Blessings
    5 people found this review helpful 👍

  • 5/5 Jahidul Islam M. 5 years ago on Google • 152 reviews
    Oakland Mall, located in Troy, Michigan, USA, is a vibrant shopping destination that offers a diverse range of retail, dining, and entertainment options. Situated in the heart of one of Metro Detroit's busiest areas, Oakland Mall attracts shoppers from across the region with its extensive selection of stores and amenities. One of the mall's standout features is its impressive lineup of retailers, ranging from popular fashion brands to specialty shops and department stores. Whether visitors are searching for the latest trends in clothing, electronics, home goods, or beauty products, Oakland Mall has something to offer for every taste and budget. In addition to its wide array of shopping options, Oakland Mall provides a variety of dining choices, including fast-casual eateries and sit-down restaurants, allowing shoppers to refuel and recharge during their visit. The mall also features entertainment attractions such as a cinema complex, providing additional leisure options for visitors looking to unwind after a day of shopping. With its convenient location, ample parking, and welcoming atmosphere, Oakland Mall stands out as a premier shopping destination in the Troy area. Whether you're looking for a day of retail therapy, a family outing, or a night out with friends, Oakland Mall offers a diverse and enjoyable experience for shoppers of all ages.

  • 4/5 Charles W. 8 months ago on Google
    I had some time to kill, and spent a few hours at Oakland Mall. Growing up, in the 70's & 80's, going to the Mall was always a great time. This was before everyone having a cell phone, so walking around a mall was all about the "visual". There is a lot to see at Oakland Mall (and some good deals too). I would recommend, if you have some free time, stop by and take a stroll.
    2 people found this review helpful 👍

  • 5/5 Loretta P. 4 months ago on Google • 87 reviews
    I enjoyed going to Oakland Mall to shop for Christmas for my granddaughter and myself. We start a new tradition this year.

  • 5/5 Kinnys46 S. 2 months ago on Google • 78 reviews New
    Fantastic, clean,great atmosphere. Found the perfect prom dress for my princess. She is over the top.From Mr. Jonnie Mari.

  • 4/5 Martha H. 3 years ago on Google
    I went out to Oakland mall so i could go to the shoe depot, i found me 2 pair of shoes and the price was right.👍🏼 Then i went over to Macy's store and found a nice pair of shoes over there and the price was right , that trip was worth the drive.👍🏼
    1 person found this review helpful 👍

  • 5/5 Marco J. 3 years ago on Google
    I know.
    1 person found this review helpful 👍

  • 4/5 Mr RAGE 2. 1 year ago on Google
    Coming here bring back some of my most happiest childhood memories I remember being so happy every time my family bring me here when I was little I would come back home with movies and toys and would have a blast. Unfortunately it is just not the same yes everything is still there but not as much people go there and a lot of the places are not doing well and some have even shut down it's quite a sad sight to see since the mall was one of the most fun places to go back in my time. I would still recommend going there just to have some fun times and make some great memories with friends or family.
    1 person found this review helpful 👍

  • 4/5 Sheila H. 2 years ago on Google
    I thought the Easter Photo Set went rather well this year. People need to understand that it used to be "Good Help" was hard to find. Unfortunately, now day "any" help is hard to find, let alone good help. Oakland Mall and their visitors should be "Thankful" to have employees on the Easter set. Yes, they have been slow and not giving it their all, but they worked to get as many customers as possible through their very long line. A GREAT job to the Easter Bunny & Helpers. Happy EASTER!
    1 person found this review helpful 👍

  • 5/5 t j. 1 year ago on Google
    Was in Bath and Body Works, they were very helpful, considerate and nice. The shower gel I wanted was on sale, the other ,same ones, rang up higher, manager made it right, all were on sale for my purchase. She did the right thing, I didn't need to ask❤️
    1 person found this review helpful 👍

  • 5/5 Vito S. 1 year ago on Google
    I've been going to Snap workouts for 3+ years now and it never gets old!! Every workout you leave feeling accomplished! I started going to this new studio when it opened in January. The staff is very friendly and the studio is always clean. It's also really easy to schedule and get into the classes! I love everything about Snap
    1 person found this review helpful 👍

  • 4/5 Chell D. 1 year ago on Google
    One of my favorite malls in Detroit! only thing is the employees at Sbarro pizza one in particular the young 16 year old girl, is very rude to people and coworkers of different races! She belittles the staff ESPECIALLY the staff with broken english and African American male! She will touch money and play in her hair and try to pack your pizza in a box , all with out gloves or washing her hands and with out a hair net! I had two encounters with her nasty rude customer service and work ethics! She needs to be trained on customer service and culture diversity ASAP! She is a bad look for the mall and Sbarro pizza. she works the afternoon ( after school) hours! WILL NOT GO BACK!
    1 person found this review helpful 👍

  • 5/5 Sylvia L. 1 year ago on Google
    Mall have many stores and shops.
    1 person found this review helpful 👍

  • 5/5 B L. 1 year ago on Google
    Enjoyed going to the Oakland Mall for the Choco Town Immersion experience. The immersion was a great chocolate tasting and learning experience. Highly recommended for children and family activities.
    1 person found this review helpful 👍

  • 3/5 Steph T. 1 year ago on Google
    Oakland mall has definitely seen better days. In the age of online shopping, many of the stores have closed. So the once full and busy mall is now, deserted and empty. Many of the smaller shops have closed leaving major stores. Which many consumers bypass and just enter in the stores entrance and avoid enter the main mall. “TV killed the radio “
    1 person found this review helpful 👍

  • 4/5 Juanita B. 2 months ago on Google • 23 reviews New
    I'm not a Macy's fan because they aren't handicap friendly. There isles are too close together. Even if you bring your own 4 wheel walker it's hard getting around. I usually get tired and frustrated and leave. But I do love this mall because they have places you can sit and take a break when you need it.

  • 5/5 Angela S. 3 months ago on Google • 3 reviews New
    Always a pleasure shopping at the Oakland Mall. We have been frequenting the beautiful mall for many years. Good food too! Shout out to Cinnabon. May the Holy Christ bless you all who shop and work there.

  • 4/5 Kenneth P. 3 years ago on Google
    I thought the mall very clean, nicer than Lakeside and Twelve Oaks. Macy's is beautiful and the workers keep it neat and organized, very impressive. Everyone was polite and helpful.

  • 1/5 Vernette M. 3 years ago on Google
    I have been a loyal customer that has spent lots of dollars @ JCP for them to treat me like I was nothing and not honor my protection plan or return an item i have been trying to get taken care of since July No one answered the phone and getting to the store during a pandemic was not taken into consideration. Guess what I still purchased items from jewelry anyway. Pearl necklace and ring

  • 5/5 Linda C. 3 years ago on Google
    My husband and I live close to Oakland Mall and we walk in morning from 10am to 11am so we can exercise and not worry about the elements...the Mall is so nice and clean and not many people during that time...we like to shop a bit afterwards and that's convenient...we get concerned when we pass some store fronts not in use...hope they fill in...its a wonderful Mall!!!

  • 5/5 Mr. J. 3 years ago on Google
    My favorite mall to shop. Clean friendly welcoming environment makes for a great shopping experience everytime.

  • 4/5 Lovely E. 3 years ago on Google
    Mall wasn't as crowded and many stores have closed, but stores that were still operating had a lot of clothing etc.. to offer. Troy police surveillance the parking lot to ensure safety.

  • 4/5 Deriviann G. 3 years ago on Google
    Very nice shopping area, only thing I didn't like is the wearing of masks didn't seem to be enforced. I was taking a picture of my little girl in one of the cute little stroller cars...which you can pay to rent while you're there. A lady came up, unmasked trying to get her to smile, as I was. Some nerve right...she looked sane...didn't act as though she knew we were still in the midst of a pandemic...strange

  • 5/5 Andre W. 3 years ago on Google
    Nice Clean Mall. Lot of Stores. Great deals. Meets your needs

  • 5/5 Victor B. 3 years ago on Google
    Lots of different places to shop very enjoyable experience. The mall itself has kept quite nice and clean

  • 4/5 Kim S. 3 years ago on Google
    All kinds of stores to find what ur looking for, one of my favorite places to go Macy's, jc pennys,cinnabon yum lol

  • 5/5 Marquita P. 3 years ago on Google
    Oakland has always been my favorite peace Zone

  • 5/5 Tonika W. 3 years ago on Google
    Everything was fine

  • 5/5 Doris M. 3 years ago on Google
    Go early not much traffic ! Enjoy time there was in / out awesome !!!!

  • 5/5 Chuck Van G. 3 years ago on Google
    Clean spacious and plenty of stores to shop at.

  • 5/5 Jaiva N. 3 years ago on Google
    My eyebrow lady is here love her !

  • 4/5 Josh E. 3 years ago on Google
    Got a great pair of running shoes at Dick’s Sporting Goods

  • 5/5 Regina H. 3 years ago on Google
    Clean & full of nice staff

  • 5/5 Margarita A. 3 years ago on Google
    Great mall, Has everything you need & very clean!

  • 5/5 Tamika J. 3 years ago on Google
    Awesome

  • 5/5 Leslie E. 3 years ago on Google
    Always pleasant

  • 5/5 Nicole W. 3 years ago on Google
    Love this mall

  • 4/5 Jeffrey H. 3 years ago on Google
    Nice

  • 5/5 Renee W. 3 years ago on Google
    I was sorry to see how quiet the mall was of customers

  • 5/5 Theodora K. 3 years ago on Google
    Clean mall, good prices, friendly people 👌

  • 3/5 Tonya S. 3 years ago on Google
    Great job!!!

  • 5/5 Charlotte C. 3 years ago on Google
    Had exactly what I was looking for. Actually I found what I was looking for before I made it to the store I had intended on going to

  • 5/5 Jonathan H. 3 years ago on Google
    I love this mall!

  • 4/5 Derek L. 3 years ago on Google
    Parking lot needs attention.

  • 3/5 Tommie G. 3 years ago on Google
    Not to many stores and rarely have what you looking for

  • 2/5 Suton H. 3 years ago on Google
    Not a lot of selection but it does have a floor dedicated to men's clothing

  • 3/5 debbie t. 3 years ago on Google
    I have always liked Oakland Mall. My mall of choice. It is so sad to see half the stores closed. I hope it's just a transition because what a shame if it were to close. I jate giving less than 5 stars but...

  • 3/5 Devine T. 3 years ago on Google
    Not many stores are open these days but it's decent

  • 5/5 Joe King J. 3 years ago on Google
    My favorite mall.

  • 5/5 Rita C. 3 years ago on Google
    Clean atmosphere and readily available amenities. Nice for an afternoon stroll.

  • 5/5 Scot W. 3 years ago on Google
    Nice

  • 5/5 Colin Micheal L. 3 years ago on Google
    Nice place

  • 5/5 C W. 3 years ago on Google
    Loved it

  • 1/5 Josh D. 3 years ago on Google
    The best meal I've ever had worst customer service soggy when I opened it and order was completely wrong

  • 4/5 H R. 3 years ago on Google
    Great shopping and meeting place, but no where to sit!

  • 4/5 Kaleb W. 3 years ago on Google
    It's a mall

  • 5/5 Frasat A. 3 years ago on Google
    It's great to visit when there is celebration

  • 1/5 Cheryl L. 3 years ago on Google
    The Krispy Kreme is awful now.

  • 4/5 Mrs F. 3 years ago on Google
    Oakland Mall the parking was really good this day

  • 4/5 Jacqueline S. 3 years ago on Google
    Great place to shop

  • 5/5 Ellie C. 2 years ago on Google
    Had fun walking around. Still some shops in there. Ate great food while there. Will visit again very soon. Cute little sparrow looking for scraps. Always one inside. Lol. 30+ years.

  • 1/5 Michaelene H. 2 years ago on Google
    The only mall close to me. I’ve had so many bad experiences. There’s a ton of creepy old men who sit in the middle and stare at all the young girls, ALWAYS. They’re always there. When I was 15, I was almost kidnapped here. I noticed I was being followed and circled in, I went up to MULTIPLE employees and nobody helped me or believed me!! Thankfully an undercover security guard noticed and wound up saving my life. I will never go here without a group of people, and I will not bring my kids here as it is not safe.

  • 4/5 Shimeca J. 2 years ago on Google
    It seemed a lot different than years ago.. Still has a good amount of stores and some places to eat or snack. The one thing, HARDLY ANYONE HAD ON 😷🎭😷 MASKS, INCLUDING EMPLOYEES. GHOST TOWN TODAY BUT THIS MIGHT BE THE NEW NORM..I haven't been here in a many years. I was gps'd there by mistake looking for Snipes, outside of a mall though. A few bargains, looks the same as years ago, just not crowded at all around 4 pm. No long pauses or waiting in lines / or for service. I think it might survive what North*** and East*** unfortunately succumbed to. Happy Shopping to those who still enjoy malls. Try it out..still a good mall.

  • 5/5 Roxie A. 2 years ago on Google
    My favorite store, great deals on line and easy store pickup. Professional friendly service.

  • 5/5 Denise S. 2 years ago on Google
    Disappointing and unsuccessful. The first floor of Macy's did not have the shoes that I was looking for. Not a lot of pumps in display for corp work office wear. Not even on the racks. I'm very unhappy coming all that way from Oak Park and Southfield area. Nothing like what they have on line but I don't have time as my new job opportunity starts next week. I like to try them on. No Mary Jane shoes in that style at all.

  • 4/5 H20 D. 2 years ago on Google
    This mall is pretty cool I likes going there to shop for some clothes and colognes

  • 5/5 Nicole F. 2 years ago on Google
    My husband and I love Chili's so a thousand stars.

  • 1/5 Tia Daniels (. 2 years ago on Google
    Malls just aren't the same nowadays!! When I was younger the malls use to be packed with lots of people. Now its like a ghost town in there. They don't even really have good stores in them anymore. Are they even making money? How can they afford to still be open?? Amazon and online ordering basically killed the whole shopping at the mall thing if u ask me.

  • 5/5 Thomas G. 1 year ago on Google
    From Carol: This is my home away from home. I love everyone and everything here. Mall walking and talking to my friends here literally helped me get through the Covid lockdown. My awesome girl who cleans the food court; the terrific couple who gift wraps and runs Athemu; my JCP Salon besties Nyree and Ken; Hope @ JCP Optical etc.--- all 100% priceless. And I already love Mario K., our friendly new owner. Like the old song... "Sometimes I wanna go where everyone knows my name..." this is my happy place! Love me some Oakland Mall. Period!

  • 4/5 Renee S. 1 year ago on Google
    It's a shame malls are closing down. I like feeling the material of my clothes, being able to try them on especially shoes. No Amazon clothes shopping here. Support your local stores !

  • 4/5 TJ K. 2 years ago on Google
    I was really surprised at how nice it still is. Sears and JCPenny are gone but Macy's is still moving on AND the other stores are still good. Food court is limited but has some good choices.

  • 4/5 Michele R. 1 year ago on Google
    Needed a suit. Found a nice one at Macy's. Kinda surprised by the limited selection and staffing shortage. But then, I did find a suit.

  • 1/5 Alp P. 1 year ago on Google
    At home prices and quality of pillows outdoor furniture and selection was outrageous. Did find two throws for couch reasonably priced after searching through lots of cheap low quality merchandise. Rude customers that think covid doesn't exist anymore getting in my face getting right beside me and it wasn't even busy. The best thing about this store was their pictures in canvases. Big selection in great prices. Don't waste your time unless that's what you're looking for!

  • 5/5 Zaklin J. 1 year ago on Google
    Use to love going to the mall, especially during Christmas season with their beautiful decorations and events. Unfortunately people now are lazy and prefer to buy things online instead of supporting local businesses. I hope this mall doesn't close down as some stores in it already have.

  • 2/5 Emmanuel S. 1 year ago on Google
    This mall has always been an important staple in my life. I had a lot of first times here and found a lot of my own personal style within it’s doors. So it’s sad that it’s been in this stagnant, unfinished phase for so long. The goes on to TikTok and brags about the new things coming, but I’ve yet to see the promised changes. I’m looking forward to the rebirth of this great spot. I just hope it happens before I’m too old to still enjoy it.

  • 2/5 Pam M. 1 year ago on Google
    Would LOVE to see a Ross department store at this mall. Since we have a new owner maybe they will put one in. I was in one in Chicago and loved it. Please consider this.

  • 5/5 Kirsten W. 1 year ago on Google
    I have not been to Oakland Mall in years. And honestly I was pleasantly surprised by the large amount of variety for men and women's clothing including shoes and boots at Macy's and JCPenney. They had so many clothes and so many sales. The mall still pretty much look the same except for a few improvements but I really enjoyed JCPenney and Macy's!

  • 5/5 N, W. 1 year ago on Google
    You can do so much here, I got some oils then shopping then sat and ate me and my beautiful daughter yes, I gave her some money to buy oils we spend 100.00 on oils and we smell so good yes go beautiful place everything you want and more blessings!

  • 3/5 William M. 1 year ago on Google
    Wasn't too bad but still wasn't my favorite visit. Only reason I ended up there is because another place close by was closed down for good. Ended up settling on Chili's because I was starving. Food was decent, our server was really nice and prices were reasonable too.

  • 4/5 Shanika 3. 1 year ago on Google
    Wasn’t interested in shopping this close to Christmas in a mall but the experience was nice. So happy to see the Heidi D Beauty Club coming soon!!! 💗 A lot of the stores that were vacant are occupied! I’m glad things are changing for Oakland Mall!!!

  • 4/5 Ashley S. 1 year ago on Google
    I can tell they're working on improving everything here but it still has a ways to go. Still has that Summit Place mall feel.. Love a stroll around every other week or so regardless

  • 5/5 Raid G. 1 year ago on Google
    The new owner is awesome! He has made many great changes to Oakland Mall. He is very innovative and is going to continue to improve the mall experience.

  • 5/5 Belinda R. 1 year ago on Google
    Wonderful shopping mall / Center. Atmosphere was great plenty of stores to shop can't go wrong. Would definitely recommend and will be coming back soon

  • 5/5 Kelly S. 1 year ago on Google
    bless my best friend's heart she helped me out with buying Christmas presents for my grandchildren she did it online at JCPenney when I showed up there that lady at the door named Chrissy greeting me and helping me find the pickup place was able to get the Christmas presents for my grandchildren and all was well I love JCPenney

  • 4/5 Rajesh J. 1 year ago on Google
    Pretty decent place to come and get some shopping done.

  • 3/5 Jay S. 1 year ago on Google
    Not my choice of malls in the area. As far as the establishment itself all I can say is it’s clean-ish. Well lit. Full of stores. There’s security walking around and well maintained decor. Parking lot could use a fresh coat of everything. The clientele is trashy, loud, and uninviting. Not necessarily the malls fault but it’s definitely a place I make sure my car is locked twice. I probably wouldn’t visit this mall again just based on the clientele alone. If you’re new to the area go to somerset.

  • 3/5 Panda's S. 1 year ago on Google
    Not many stores that appeal to a younger audience, no GameStop, no place except FYE, which carries the whole place. Get a GameStop and could be a 4/5 or maybe even a 5/5

  • 5/5 London Brooke A. 1 year ago on Google
    My go to spot for a quick/good bite to eat and affordable pricing.

  • 5/5 Jason J. 1 year ago on Google
    Oakland Mall in Troy, MI is a great shopping destination that offers a wide variety of stores and services. The mall offers everything from clothing and accessories to home goods and electronics, and with a variety of restaurants and food options, it's the perfect spot to spend a day shopping and dining. Highly recommend for anyone looking for a great shopping experience in Troy.

  • 3/5 Denise R. 10 months ago on Google
    Went to purchase jewelry for my friends wedding. Although she found the perfect necklace and earrings to match her dress the customer service sucked! The 3 stars are for the jewelry only.

  • 5/5 Leslie L. 1 year ago on Google
    Despite all the warnings that it had "changed" since when I was younger, I was quite pleased when I got back there for the first time in at least a decade. The pet store was particularly a treat, with a friendly staff and gorgeous dogs of various breeds. We got the chance to play with a couple in a private room and my kids had the time of their lives. I have a feeling we will be going back to purchase a puppy soon.

  • 4/5 Angel C. 10 months ago on Google
    Been shopping here since I was a teen it's definitely different but still nice the Starbucks is great the bath and body works is incredible I like the Hot Topic and Macy's I love to go buy my perfumes and clothing I wish there more stores like Torrid or five below tho but overall I recommend

  • 1/5 Nichole I. 11 months ago on Google
    Was at forever 21 today when one of the store managers (male) had an altercation with a female over a return. He then followed her out the store into the mall while on the phone describing what she was wearing to someone on the phone while yelling “I’m gonna show you who’s an asshole” 👀 and before that was arguing with two other females about how they can’t pay separately or they have to go to the back of the line. Will never be back here again 🤦‍♀️

  • 5/5 sk d. 8 months ago on Google
    Oakland mall is very good. It has a good location. You can find everything from designer/upscale stores to affordable ones as well. Mall itself is pretty neat and clean. Has a huge parking area, even for Black Friday crowds. Area is very secure and well-lit for night time use 👍

  • 5/5 Noah V. 8 months ago on Google
    This place is admittedly not what it was back in the day, BUT it’s not near as bad as I thought it would be. I’m actually floored that Macy’s is still there. This particular location is an all-time favorite of mine due to the Hudson’s/Marshall Fields aesthetics of it. You don’t see large department stores like that much anymore still open. The mall itself actually is very clean and spacious with lots of independent shops plus national chains. I think if they continue to take care of this place, the mall should stick for a little longer. Solid B mall!

  • 5/5 Harrison S Frazier J. 8 months ago on Google
    If you get a chance go to Ben's soft pretzels they are the best I get one every time I'm at the mall have a pretzel day 🥨

  • 5/5 Cynthia C. 8 months ago on Google
    This mall was starting to get pretty sad and empty. Since the new owner has been there, it's starting to pick back up with people and new stores. I can't wait until all the stores are filled. Looks like there's going to be some cool places coming soon.

  • 5/5 Monte E. 5 months ago on Google
    I gave 5 stars for the Golden Chicken restaurant in the food court 😋the Chicken pita is the best Chicken sandwich I have ever had in my life , the spices and sauce are next level, and leave the best after taste , leaving you wanting more . I live 6 hours from this place and any chance I can I stop and buy a bunch of sandwiches, the chicken is grilled fresh right in front of you 😋 I would give it more stars if I could

  • 4/5 Anna Z. 5 months ago on Google
    Good Macy's and H&M. The bad thing is there's no restaurants to sit and have lunch or dinner. It definitely could use more food and drink options and clothing stores too.

  • 4/5 Albert J. 6 months ago on Google
    Went to JC Penney and found some good values. Only down side was a guy walking into the women's dressing room.....later identified as a "worker". Seems out of line to just walk in as my wife was trying on tops and not to announce his presence!

  • 5/5 Julio V. 4 months ago on Google
    I love Macy's,' because they are always ready to help. Their personnel are always very attentive to my needs. My purchase was a success, it wasn't return.

  • 4/5 Violet A. 7 months ago on Google • 1 review
    The shopping mall was really big and has a lot of options. Really enjoy it with my family. Staffs were super friendly and helpful. Facilities like the comfort rooms was clean and tidy. Will always comeback to shop here for my daily needs.


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Arcade games
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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