5/5 Kim L. 7 months ago on Google • 3 reviews
Taka-san
and
the
staff
at
Ringram
have
been
all
very
helpful
and
offered
us
the
best
service.
We
wanted
to
make
our
wedding
rings
using
the
wax
method
but
knew
our
trip
of
25
days
in
Japan
might
be
too
short
for
this
course
(wax
course
needs
4
weeks
to
make
the
rings).
We
contacted
the
shop
in
advance
and
explained
our
situation,
they
told
us
if
we
chose
a
simple
design,
they
could
deliver
the
ring
within
the
25
days,
right
before
we
left
Japan.
We
also
had
a
plan
B
to
have
a
friend
in
Japan
pick
it
up
if
there
was
unforeseen
delay.
At
the
shop,
we
reexplained
the
situation
and
the
staff
was
very
helpful
in
making
arrangements
to
make
sure
we
could
fit
our
delay.
Taka-san
was
great
at
helping
us
choose
a
design
that
fit
my
engagement
ring
and
walking
us
through
the
step
to
make
our
rings
and
always
made
sure
we
felt
reassured
if
we
made
mistakes
in
the
process.
He
used
a
translator
device
to
talk
to
us
so
it
was
okay
to
use
English
with
him.
Finally
when
it
came
time
to
pick
up
the
finished
ring,
Ringram
exceeded
our
expectations
and
deliverd
one
week
in
advance
to
the
date
we
had
fixed
prior.
We
cannot
recommend
their
service
enough.
They
are
a
great
place
to
have
your
important
rings
made
and
it
creates
important
mementos
for
us.
If
you
also
have
tight
delays,
please
communicate
with
them
in
advance
and
politely
ask
if
arrangements
can
be
made.
I
am
sure
they
will
do
their
best
to
meet
your
requirements.