1/5 Danny C. 1 year ago on Google
My
recent
visit
to
Subway
was
hands
down
the
worst
customer
service
ever.
The
person
was
very
abrupt
and
gave
me
the
impression
that
my
visit
was
a
burden.
I
can’t
tell
you
their
name
since
none
of
the
4
individuals
including
the
two
on
laptops
were
wearing
name
tags.
I
asked
for
the
Supreme
Meats
12”
and
of
course
they
only
had
Italian
or
multigrain
options.
Then
I
asked
to
modify
the
veggies
and
was
told
that
if
I
altered
ANYTHING
I
would
have
to
pay
per
meat.
When
I
asked
them
to
verify
that
information,
they
stated
that
the
sandwich
would
be
delivered
10.99
plus
an
additional
charge
per
meat.
I
ended
up
taking
a
sandwich
that
I
did
not
want
in
order
to
avoid
paying
close
to
20
for
a
ten
dollar
sandwich.
I
addressed
this
with
the
district
manager
and
advised
them
that
I
got
a
sandwich
that
I
did
not
want
rather
than
paying
additional
to
which
they
agreed
the
employee
was
wrong.
They
did
not
offer
to
remake
the
sandwich
or
any
resolution
but
said
they
would
adress
the
employee.
The
performance
by
the
employee
is
understandable
based
on
that
kind
of
leadership
as
an
example.
I
ended
up
throwing
away
half
of
the
sandwich
right
next
the
the
now
4
“managers”
that
had
accumulated
to
do
absolutely
nothing
but
take
smoke
breaks
and
joke
the
entire
40
minutes
that
I
was
on
location.
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