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Frequently mentioned in reviews: hotel (33) airport (23) stay (23) staff (20) breakfast (16) friendly (15) room (15) clean (13) experience (13) Bali (12)
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  • 4/5 A Recipe B. 7 months ago on Google
    Stayed here for one night as our flight from Melbourne arrived just before midnight and we needed a stop over hotel before moving to the resort for our weeklong getaway. We were travelling as a couple with a 17 month old and wanted to get her into bed asap so we could all get some rest. Plan worked perfectly !! This hotel was absolutely wonderful - convenient location meant we could just roll our trolleys with luggage from airport to hotel via a convenient passage way. Room was lovely, clean and spacious, great shower and super comfy bed. Decent breakfast and friendly staff. Couldn’t ask for more !
    4 people found this review helpful 👍

  • 5/5 Lauren H. 4 months ago on Google • 121 reviews
    Stayed here for one night as we arrived super late in the morning. Offered tea and water complimentary on arrival and had a surprise cake in the room waiting (was on honeymoon). Room was comfy, got our bags taken down by the porter which was nice. Had a lovely shower in the morning, enjoyed a stunning breakfast buffet and enjoyed a rest by the pool before checking out. Pool was clean, restaurant was clean, everything was lovely. It's also worth mentioning it was a very easy walk from the arrival area in the airport. Would recommend and will stay again on our next visit
    1 person found this review helpful 👍

  • 5/5 Tara C. 1 year ago on Google
    Excellent location. Perfect if you have early or late flights. Great breakfast. Great dinner. Lovely room. Super clean and friendly staff 😀 We were also able to check in an hour and a half earlier than expected so no waiting around. Great experience. Takes away the rushing to the airport stress. Highly recommend.
    3 people found this review helpful 👍

  • 5/5 Auldrick B. 1 year ago on Google
    Good location, essentially connected to the airport, so it's very convenient especially for overnight or short stay guests, but also for longer stays. Friendly and respectful staff. Small gym but has enough for a workout on the go. The surroundings are sufficiently green and curated that sometimes you don't get that airport feel, you would think you're elsewhere. Restaurant and room service are all good and prices are reasonable.
    2 people found this review helpful 👍

  • 3/5 Alma K. 2 months ago on Google • 13 reviews New
    If you are flying in late night, this place could be better than driving to another location from airport at night. Overall the convenience of being able to walk to the hotel from airport is so worth it after a long flight. The room itself was pretty simple and basic. I didn't like that their shower is like an open glass situation so the water from shower may flow out to other part of the bathroom. It made the floor slippery. One thing i was really looking forward to was their breakfast but i was pretty disappointed. The variety of food is definitely there but not so sure about the quality of the food.
    1 person found this review helpful 👍

  • 5/5 Ukit M. 3 months ago on Google • 9 reviews New
    Staying at this hotel was truly amazing! The spacious room, elegant decor, and comfortable bed made the stay very enjoyable. The staff's service was incredibly friendly and responsive. I also enjoyed additional facilities such as the clean swimming pool and the restaurant serving delicious dishes. Overall, the hotel provided an unforgettable staying experience.
    1 person found this review helpful 👍

  • 5/5 Nudita R. 1 year ago on Google
    It has been awhile since our last visit. This hotel still has the best feeling of transitioning to another city. The best rate for suite room around at the moment. The buffet breakfast also well managed and well managed. We always come back here again.
    1 person found this review helpful 👍

  • 4/5 Sherlyn L. 5 months ago on Google
    I recently stayed here, and though brief, it was a delightful experience. Kudos to the housekeeping team for their impeccable cleanliness. The hotel's serene ambiance, just steps away from the International Departure Hall, made my stay truly enjoyable. I highly recommend this hotel for a pleasant and convenient stay.
    1 person found this review helpful 👍

  • 3/5 shaun k. 4 months ago on Google
    It’s a four star hotel in intent, but 2 star in execution. I just checked in. My hotel room is filthy: there’s what appears to be blood stains / bodily fluids on the headboard, bed frame, and carpet. If someone was killed in here, you owe it to your customers to deep clean it. At least the bed linens are clean. I thought this would be the well maintained airport hotel their google reviews suggest they are. Considering their price premium, maybe I got a lemon, but it is already systemic process failure that customers would need to vet the basic cleanliness and hygiene of their rooms for them. I’m glad I’m leaving in a few hours.
    1 person found this review helpful 👍

  • 5/5 Bambang G. 11 months ago on Google
    Novotel Bali Airport Hotel is a true oasis for travelers looking for comfort and convenience near Ngurah Rai International Airport. From the moment when arrived, the guests will be impressed by the hotel's modern and stylish design. The rooms were spacious, beautifully decorated, and equipped with all the necessary amenities for a comfortable stay. The staffs are incredibly friendly and accommodating, always ready to assist with any requests or inquiries. The hotel's dining options are outstanding, with a variety of delicious dishes that satisfied guests' taste buds. The pool area is a serene retreat, offering a peaceful ambiance to relax and unwind. The proximity to the airport is a major advantage, especially for those with early morning or late-night flights. Overall, the guest(s) experience at Novotel Bali Airport Hotel will be exceptional, and it is highly recommended to any traveler seeking a convenient and luxurious stay in Bali.

  • 5/5 Michelle S. 5 months ago on Google
    Perfect location for overnight stay if arriving late or early morning departure. Easy 2 min walk to airport, small shopping mall out front with a few eating places, mini mart, some clothing shops and a bar. Tha hotel is very large. The staff are all very nice and helpful. Buffet breakfast great selection, rooms huge and soundproof.

  • 5/5 Jassonn P. 5 months ago on Google
    I had an exceptional stay at this hotel! Every aspect, from the warm hospitality to the immaculate rooms, exceeded my expectations. The amenities were top-notch , and the staff went above and beyond to ensure a comfortable and memorable experience. Highly recommend for a truly outstanding stay!

  • 5/5 Isabella K. 5 months ago on Google
    Best airport hotel I’ve stayed at. Comfortable bed, black out curtains and great sound proofing. I only heard the planes when enjoying a dip in the pool. The breakfast buffet had a large selection of food, both Asian and western cuisine. Great coffee machine too. The bathrooms could use a bit of updating but that’s not a big deal.

  • 5/5 Lina F. 4 months ago on Google
    Best airport hotel I have ever stayed. The staff service is very good, the bedrooms are comfortable and soundproof. I can enjoy the sound of airplanes while I swim in the pool. buffet food menu which has many food choices ranging from Asian cuisine to Western food. I will recommend this hotel to my family and friends 🙏

  • 5/5 Drupti V. 5 months ago on Google
    My recent stay at Novotel Bali Ngurah Rai Airport was a positive experience, marked by its convenient location, overall comfort, and the exceptionally helpful staff. Well Located: Novotel Bali Ngurah Rai Airport's location proved to be a major advantage. Its proximity to the airport made it incredibly convenient for my travel plans. The ease of access allowed for a stress-free arrival and departure, enhancing the overall convenience of my stay. All Over Stay Was Good: I found the overall stay at the hotel to be quite satisfying. The rooms were comfortable, well-maintained, and provided a relaxing atmosphere. The amenities and services offered by the hotel contributed to a positive overall impression, making it a suitable choice for both business and leisure travelers. Helpful Staff: The staff at Novotel Bali Ngurah Rai Airport deserves special commendation for their helpful and attentive service. From the front desk to the housekeeping team, everyone was eager to assist and ensure a comfortable stay. Their friendly demeanor added a welcoming touch to the overall experience. In conclusion, Novotel Bali Ngurah Rai Airport offers a well-located and comfortable stay, with a staff that goes the extra mile to make guests feel at home. I would recommend this hotel to travelers looking for convenience and a positive overall experience, particularly for those with flight-related itineraries.

  • 5/5 wimboro p. 10 months ago on Google
    I recently had the pleasure of staying at Novotel Bali Ngurah Rai Airport, and I must say it was an exceptional experience from start to finish. This hotel exceeded my expectations in every aspect, making my stay truly memorable. First and foremost, the location of Novotel Bali Ngurah Rai Airport is unbeatable. As a frequent traveler, the convenience of being just a short distance away from the airport cannot be overstated. The hotel provides a complimentary shuttle service, which made my arrival and departure seamless and stress-free. Upon entering the hotel, I was immediately struck by the warm and inviting atmosphere. The lobby is beautifully designed, with a perfect blend of modern aesthetics and Balinese charm. The staff members were incredibly welcoming and friendly, ensuring that I felt right at home.

  • 5/5 lesetiger 1 year ago on Google
    Very nice and clean hotel, walking distance from the airport. Even though it is so close to the airport there are no noises. The staff members are excellent, friendly and welcoming. Breakfast buffet has a lot of great choices, Western and Asian. I also enjoyed an evening meal. Cede, the waiter, was especially friendly and helpful. I thoroughly enjoyed my stay and will definitely come back.

  • 5/5 Rafindi H. 11 months ago on Google
    Very nice and clean hotel, walking distance from the airport. Even though it is so close to the airport there are no noises. The staff members are excellent, friendly and welcoming. Breakfast buffet has a lot of great choices, Western and Asian. I also enjoyed an evening meal. Cede, the waiter, was especially friendly and helpful. I thoroughly enjoyed my stay and will definitely come back.

  • 5/5 Gautam Kumar C. 10 months ago on Google
    Wow what an excellent experience at this hotel! If you're looking for a spotlessly clean, peaceful, and cozy room right next to the airport, look no further. The convenience factor is unbeatable. Warm and friendly staff, also the attention to detail in the breakfast spread truly stood out to me. The quality and freshness of the ingredients were apparent, and the flavors were outstanding. It was a fantastic way to start my day, leaving me satisfied and energized. Overall, I highly recommend this place for its cleanliness, tranquility, and convenient location. And don't miss out on the fabulous breakfast—they truly know how to make it a memorable experience. Looking forward to the next stay

  • 5/5 Anshu G. 11 months ago on Google
    I had an excellent experience at this hotel! If you're looking for a spotlessly clean, peaceful, and cozy room right next to the airport, look no further. The convenience factor is unbeatable. One of the highlights of my stay was the breakfast in the morning. It's a delightful buffet-style spread with a wide variety of options. From fresh fruits to mouthwatering American and Indonesian dishes, delectable pastries, and aromatic coffee, they have it all. I couldn't resist going back for seconds (and maybe even thirds!). The attention to detail in the breakfast spread truly stood out to me. The quality and freshness of the ingredients were apparent, and the flavors were outstanding. It was a fantastic way to start my day, leaving me satisfied and energized. Overall, I highly recommend this place for its cleanliness, tranquility, and convenient location. And don't miss out on the fabulous breakfast—they truly know how to make it a memorable experience.

  • 4/5 Rio D. 10 months ago on Google
    The hotel's restaurant exceeded all my culinary expectations. The breakfast buffet was a delightful spread of delicious options, catering to various dietary preferences. The quality of the food was outstanding, with fresh ingredients and a wide array of choices. Whether I wanted a hearty English breakfast or a light and healthy option, the restaurant had it all. The attentive staff ensured prompt service and were always ready to accommodate any special requests. Moving on to the room, it was immaculate. The housekeeping staff did an exceptional job of maintaining cleanliness throughout my stay. The moment I entered the room, I was greeted by a refreshing scent and a spotless environment. The bed was comfortable with crisp linens, and the attention to detail in terms of cleanliness was evident.

  • 5/5 M S. 1 year ago on Google
    The welcome was excellent, I was met at the airport for the short walk to the hotel. The room was comfortable, breakfast the next morning in the restaurant was a comprehensive Buffet With a wide selection of food. Staff were attentive and any need was quickly resolved. A great welcome to Bali.

  • 5/5 edhen s. 1 year ago on Google
    First time staying at this hotel in Bali. On business and traveling alone, hotel is conducive for any sort of travels. Reception staff was very helpful and friendly. Hotel is throughly Clean, spacious, well organized, like the layout, also with good food, strategic location. Suitable for any kind of stay be it for business or leisure. Will come back..

  • 5/5 Inge F. 1 year ago on Google
    The service at the restaurant in the Novotel Airport is excellent! The staff is attentive and very personable. Yunik was especially gracious, warm and genuine. She made me feel so welcome here! The food is very very good and I have had three different dinners from their menu. Each one was delicious! I would recommend this restaurant to anyone!

  • 5/5 Xelcius 1 year ago on Google
    It is a little difficult to find the hotel because you need to pass through parking lot. but the people around were super friendly to guide us there. The customer service in the hotel was friendly and good. the food was good too. the room was clean but end up I noticed there was a molded area in the wardrobe near the ceiling. but it was okay as it didn't cause the room smelly.

  • 5/5 Chey D. 1 year ago on Google
    Beautiful hotel, loved the decor and vibe of the whole place. All the staff were super friendly and helpful. The room was clean and exactly what i needed after a long flight. The pool is GORGEOUS, sadly i didnt get to use it. Breakfast in the morning was so tasty with lots of different options. I love that it is so close to the airport, was very easy to walk to.

  • 5/5 Sally B. 2 months ago on Google • 1 review New
    The staff at hotel were so accommodating. Chandra and the front desk staff went out of their way to make our visit a memorable one. The breakfast buffet was another level. A cross section of many Asian cuisines accompanied by traditional Bali music. Highly recommend as a great place to stay near to the airport.


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