1/5 Michelle R. 8 months ago on Google
So
disappointed.
I
expected
to
wait
in
line
at
Seis
Kitchen.
I
was
warned.
I
did
not
expect
to
finally
get
to
the
window
and
be
told
that
the
kitchen
was
backed
up
so
I
would
need
to
wait
5
minutes
to
place
my
order;
all
new
orders
were
being
placed
on
hold...
huh?
Five
minutes
turned
to
10
and
10
turned
to
15.
No
one
revisited
me
to
apologize
for
the
longer
wait
than
expected.
The
group
of
people
who
had
placed
their
order
right
before
me
had
received
all
of
their
food
and
I
still
did
not
get
to
place
my
order.
I
just
waited.
While
I
waited,
the
woman
who
had
been
taking
orders
was
now
running
food.
A
few
staff
members
stood
around.
I
finally
placed
my
order
(my
drinks
were
comped
because
I
complained
about
my
wait,
not
proactively).
When
I
walked
to
the
patio
to
find
my
husband
at
our
table,
I
couldn't
help
but
notice
many
tables
were
covered
with
empty
plates
that
had
not
been
bused
and
dirty
napkins
kept
tables
from
rocking.
I
went
to
talk
to
the
manager
at
the
bar
per
the
cashier's
recommendation,
she
too
seemed
frustrated.
I
noticed
numerous
plates
with
half
eaten
food
all
over
the
counter
that
had
not
been
brought
to
the
kitchen
(enter
the
many
flies).
When
I
gave
my
feedback
to
the
manager,
he
interrupted
me
with
a
brief
apology
about
the
kitchen
being
backed
up,
not
listening
to
suggestions
or
feedback
that
there
was
a
problem
with
the
work
flow.
He
acted
like
it
was
normal
for
restaurants
to
ignore
their
customers
while
they
wait.
When
I
got
my
food,
my
order
was
incorrect
and
they
were
out
of
mild
salsa
(on
a
Saturday
morning).
I
was
done
complaining...
I
didn't
want
to
wait
any
longer!
I
had
been
warned
about
the
wait
for
such
amazing
food...
but
not
for
such
poor
service.
It
is
unfortunate,
since
it
has
such
a
great
vibe
and
good
food.
But
with
unnecessary
wait
because
staff
isn't
sure
what
to
do
and
dirty
plates
all
about,
I
doubt
I
will
return.