1/5 Shelly B. 8 months ago on Google
I
went
to
Turlock
Smiles
for
an
exam
and
regular
cleaning
on
08/11/2023.
While
speaking
with
the
dental
hygienist,
she
asked
what
my
income
was.
Not
sure
why
the
hygienist
would
ask
this.
That
was
the
first
red
flag.
She
also
informed
me
I
need
a
deep
cleaning
but
that
she
didn't
have
time
for
a
cleaning.
I
never
received
a
cleaning
and
was
informed
they
refuse
to
do
a
standard
cleaning
even
in
the
future.
The
dentist
asked
me
many
times
if
I
had
any
sensitivity,
as
if
the
first
no
was
the
incorrect
answer.
When
speaking
to
the
person
going
over
the
treatment
plan
and
patient
responsibility
numbers
I
noticed
billing
codes
were
incorrect
and
the
patient
responsibility
amounts
were
incorrect.
I
just
walked
out
at
that
point.
I
got
a
second
opinion
today
and
a
regular
cleaning
at
a
different
facility.
I
was
informed
I
did
not
need
any
of
the
treatment
that
Turlock
Smiles
was
recommending
at
all.
Turlock
smiles
was
trying
to
tell
me
that
I
need
a
crown
replaced,
and
not
one
my
insurance
covers
but
one
that
they
make
in
house
($1375).
Today
I
was
informed
that
removing
the
crown
would
open
a
can
of
worms
from
the
new
facility.
I
was
told
at
Turlock
Smiles
I
need
3
fillings(incorrect),
an
inlay
(incorrect),
wisdom
teeth
removal
(incorrect),
cosmetic
repair
for
erosion
(incorrect),
and
a
deep
cleaning
(incorrect).
They
even
said
the
fillings
I
supposedly
need
would
cost
$171
each.
My
patient
charge
under
my
insurance
states
$35-45
depending
on
the
tooth.
The
lady
got
extremely
rude
when
I
mentioned
the
numbers
were
wrong.
If
I
did
not
trust
my
instinct
and
pick
up
on
the
red
flags
I
could
have
been
scammed
out
of
$5,925
as
well
as
going
through
unnecessary
dental
work.
Worse
than
western
dental.
2 people found this review helpful 👍