Would give 0 starts if I could. Got my order wrong (twice), soda machine was broken (all sodas), & the guy making sandwiches let mine sit on the counter for ? minutes before I eventually went up to see what was going on....nothing wrong, just employees that are clearly high as hell & incapable of making decent sandwiches. Just save yourself the frustration & go to the other sandwich shop next door.

I had a disappointing experience at this establishment today. As a devoted fan of your sandwiches, I was looking forward to redeeming my birthday Wich. Unfortunately, Sandra's behavior made my visit quite unpleasant. Upon entering, she loudly exclaimed, 'If you want an order, be prepared to wait over 40 minutes.' Despite this, I decided to stay and dine here. After redeeming my free Wich, I still had a small balance of 54 cents to pay. I attempted to use Apple Pay, and Sandra's response was extremely impolite. My father had to step out to retrieve his wallet. During this time, Sandra apologized for the delay. However, when I assured her that the wait didn't bother me, she rudely retorted, 'I wasn't apologizing to you, but to the lady behind you.” She made it seem that my presence was inconveniencing everyone and causing delays. I was taken aback by her response. As a long-standing loyal rewards member who has frequented Wich Wich for many years, I have never encountered such poor service. Usually, I don't take the time to leave reviews, but my experience was so unsatisfactory that I couldn't let it go unnoticed. I hope you consider this feedback seriously. Thank you for taking the time to read my review and for your consideration

The sandwiches was fresh and super delicious! Love their fries too. It was not busy at around 3pm when we came so we got our orders real quick.

Personally, I don’t like the layout of the ordering system. It’s too confusing for first timers like me. But the sandwich was good (I got a toasted Grinder) and Liz was a great customer service-oriented worker. She apparently isn’t the manager but has a good feel for making things right with customers and coordinating amongst the workers there.

Went here recently with a friend. We ordered the Philly Cheesesteak and The Favorite Salad. We enjoyed our selections. One of us had a combo (chips & drink). The total came to just over $24.

Such a nice concept and experience, Delicious 😋 food and super nice team, So trendy no and a must consider regularly

Lady that took my order earlier on today seemed unhappy. Just going through the motions and grumpy. She seemed upset when i mentioned it was my first time there. Maybe she was irritated that she had to help me fill out one of those brown sandwich bag orders. The soda was flat, the sandwich was not good. At least the the fries were tasty. That's why I'm giving it a 2 star review. Atmosphere was good. I like the art work on the walls. Also the restroom was out of service. I couldn't even wash my hands.

Very happy with this location of Wich Wich. The sandwiches are good, they will customize as I need them to, and the manager, Samantha, has always been friendly to us. Our latest sandwiches were excellent and just as ordered!