1/5 J L. 1 year ago on Google
Before
entering
the
spa,
I
negotiated
a
nail
bundle
with
the
manager
which
was
similar
to
other
nail
spas.
We
agreed
on
a
price.
I
went
in
and
whilst
removing
my
gel
nails,
the
staff
member
filed
my
nails
with
absolutely
no
technique.
I
let
out
a
few
'ouch'
whilst
in
pain
from
her
filing,
she
ignored
this
and
kept
going
with
filing
my
skin
instead
of
my
nails.
I
borrowed
the
file
and
filed
the
nails
myself
because
I
didn't
continue
to
be
in
pain.
Of
course,
whilst
I
was
doing
that
the
staff
members
were
making
remarks...
Very
unprofessional.
The
nails,
I
was
very
unhappy
with
but
I
paid
(I
read
the
reviews
whilst
she
was
painting
my
nails
and
I
was
very
intimated
being
the
only
female
customer
there).
When
I
went
up
to
pay,
she
was
adamant
we
didn't
negotiate
a
price
and
said
I
have
to
pay
the
full
price
with
additional
3%
for
card.
I
wanted
to
get
out
of
there
so
I
paid.
I
wish
I
had
read
the
reviews
before
going
in.
The
staff
need
much
more
training
to
reach
a
satisfactory
standard.
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