1/5 Felipe E. 11 months ago on Google
We
were
charged
in
advanced,
when
we
entered
the
room
the
stench
was
incredible.
We
couldn't
stay
inside
the
room
for
more
than
5
minutes.
Furthermore,
we
told
the
staff
that
no
one
could
stay
in
that
room
because
of
the
disgusting
odor,
it
smelled
like
a
million
wet
towels,
but
they
say
they
couldn't
smell
anything
wrong.
We
even
asked
some
other
guest
to
enter
just
to
check,
and
they
concurred
that
we
couldn't
stay
there,
it
was
unhealthy.
There
weren't
any
more
rooms
there
Therefore
we
had
to
look
a
different
place
to
stay
the
night.
The
staff
knew
this
and
just
laughed
when
we
told
them.
They
didn't
even
try
to
reimburse
us
or
anything
similar.
Just
for
extra
info:
the
room
was
on
ground
floor
next
to
the
pool,
I
was
told
but
the
same
guests
that
helped
us
that
rooms
in
upper
floors
did
not
stink.
This
was
the
most
unpleasant
stay
we
had
in
one
month
in
Ubud.
The
owner
says
that
the
stench
was
due
to
the
room
recently
cleaning
but
it
was
not
,
we
came
back
a
couple
of
times
during
the
day
and
it
was
actually
worst
.
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